Rambhupal Reddy .Y

AREA OF EXPERTISE:

Team Management- Leading, training and monitoring performance of the
team members for maintaining excellence in the service operations.
Determining training needs of executives and conducting need-based
training programs to enhance their operational efficiency leading to
increased productivity. Creating and fostering a healthy environment which
facilitates high performance of team members and accomplishments of
organizational goals.

pricing analysis-
Pricing analysts help businesses determine competitive pricing strategies to gain market share
and achieve revenue goals. They analyze data from multiple sources, develop complex pricing models,
and collaborate with sales and marketing teams to develop sales strategies.

Client Servicing-
Managing service operations for rendering and achieving
quality services. Like in time dispatch,trainings and maintenance activities.

Relationship Management-
Handling end to end relationship management for
Clients/Customers. Ensured service delivery from sourcing business to delivery
of the product. Single point of contact for all the clients/customer and other
stake holders. Ensuring continuous interaction with the customers to make sure
that area of concern can be worked upon for improved service levels.
Responsible for developing client base with key focus on the volume of market.

Business Development-
Identifying Potential New clients/customers
onboarding and assisting them with service. Increasing the business
productivity through self-sourcing, digital/social media, and referrals.
Annual Business Plan- Overall sales target achievement for the specific
partners, achieving the targets and goals.

Process Management-
Ensuring Process management as per customer
requirements and for regular business standards. Ensuring the process is
organized and running smoothly with regular tracking and dispensing all the
information to the concerned customers.

Sales Support- Organizing various spot contest, weekly/monthly contest to
ensure my self-motivated and creating trackers and tracking them on daily
basis.

Operational Support- Day to day operations management, performance
improvement and actively working with other departments/stakeholders
within the organization for smooth functioning.

Team handling-
Reporting 5 sales and 4 administarion staff have capability of team handling.