Ramdeep Kaur
Brampton
Summary
Detail-oriented Front Office Specialist knowledgeable about medical office standards, procedures and terminology. Excellent team player and conflict manager skilled in solving routine and complex issues with minimal oversight. Friendly Customer Service Cashier/ representative experienced working in diverse retail environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Customer Representative
ESSO Circle K
07.2022 - Current
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained and managed customer files and databases
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Shift Leader
Bombay's Chutney
07.2020 - 11.2022
- Greeting and ensuring customers satisfaction, developing and retaining relationships with customers
- Supervised serving staff to drive high level of hospitality and food excellence
- Created positive guest experience by listening to guest needs and recommending options to meet requests
- Held performance reviews to identify and correct areas needing improvement.
Education
Diploma - Global Business Management
Centennial College of Applied Arts And Technology
Scarborough, ON08.2019
Bachelor Of Commerce - Business Administration
North West
Moga, India08.2016
Skills
- Data entry
- Microsoft office
- Medical Records Maintenance
- Appointment Scheduling
- Payment Collection and Processing
- Multitasking and Organization
Timeline
Customer Representative
ESSO Circle K
07.2022 - Current
Shift Leader
Bombay's Chutney
07.2020 - 11.2022
Diploma - Global Business Management
Centennial College of Applied Arts And Technology
Bachelor Of Commerce - Business Administration
North West
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