RAMEES K. T
Restaurant, Supermarket And Bakery
Kannur
Summary
Dynamic professional with 18 years of experience in retail and hospitality, emphasizing customer service excellence. Leadership and communication skills contribute to successful team performance and customer engagement. Background includes 10+ years in the restaurant industry and 8+ years in grocery management, with a focus on food and beverage operations. Open to new opportunities for skill enhancement and career advancement.
Solid background in previous positions with a track record of efficiency and effectiveness. Open to learning new skills and gaining experience in different countries. Calm and supportive leadership style, enhancing team collaboration and productivity. Dedicated to achieving outstanding outcomes in all endeavors.
Overview
19
19
years of professional experience
7
7
Languages
Work History
Owner/Management-3star Restaurant
Ifthar Family Restaurant
01.2021 - 01.2024
- Results-driven Restaurant Owner and Manager with experience in leading teams, driving sales growth, and delivering exceptional dining experiences, Managed daily operations, staff, and customer service, Developed and implemented menus, pricing, and marketing strategies, Maintained high standards of food quality, presentation, and service, Led team of servers, bartenders, and kitchen staff, Coordinated events, reservations, and customer requests, Implemented customer feedback and staff training programs.
Purchase Manager/cashier
Group of Hotel Malabar plaza/Bakery
01.2016 - 01.2020
- Managed cash transactions and point-of-sale system, Managed procurement processes and supplier relationships, Maintained excellent customer service and resolved issues, Coordinated with kitchen staff and management, Dual experience as Cashier and Purchase Manager, Strong customer service and communication skills, Cash handling and point-of-sale expertise, Procurement and inventory management experience.
supermarket store manager
Indian store
01.2011 - 01.2015
- Store Manager with 4+ years of work Experience, Managed daily operations, staff, and customer service, Achieved sales targets and improved customer satisfaction, Implemented visual merchandising and inventory management strategies, Managed procurement processes, supplier selection, and contract negotiation, Developed supplier relationships and optimized inventory levels.
supermarket store person
Unity home needs
01.2005 - 01.2010
- To contribute to a dynamic supermarket team, delivering great customer service and supporting store operations, Maintained store displays, shelves, and cleanliness, Assisted with inventory management and stock replenishment, Provided friendly customer service and support, Worked collaboratively with team members to meet store goals, Processed transactions accurately and efficiently, Handled cash, cards, and promotions, Upsold products and promoted loyalty programs.
Education
SECONDARY EDGUCATION CERTIFICATE - undefined
KOODALI HIGH SCHOOL
kannur, India01.2005
Skills
Service quality leadership
collaborative management
Transaction processing skills
AR software solutions
Menu pricing strategy
Focus on market growth
interactive teamwork
WORK HIGHLIGHTS
- Juice Making ;-Skilled in crafting fresh juices, smoothies, and mocktails with emphasis on quality ingredients and presentation
- Tea Making;-Proficient in brewing specialty teas, including herbal, green, and black teas, with expertise in tea-pairing recommendations
- Coffee Making ;- Experienced in preparing espresso-based drinks, cappuccinos, lattes, and drip coffee, with attention to crema, temperature, and flavor profile
LINKEDIN PROFILE
https://www.linkedin.com/in/ramees-k-t-1a2354221?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app
PROFESSIONAL SUCCESS
SUPER MARKET ; sales employee, Store Manager, Store person,Cashier, purchase manager.
RESTAURANT/F&B ; Waiter, cleaning,supplier, cashier, kitchen helper, and RestaurantManagement's.
BAKERY ; Sales,Cashier, Snacks Recipes, Tea ,Coffee and juice maker.
Timeline
Owner/Management-3star Restaurant
Ifthar Family Restaurant
01.2021 - 01.2024
Purchase Manager/cashier
Group of Hotel Malabar plaza/Bakery
01.2016 - 01.2020
supermarket store manager
Indian store
01.2011 - 01.2015
supermarket store person
Unity home needs
01.2005 - 01.2010
SECONDARY EDGUCATION CERTIFICATE - undefined
KOODALI HIGH SCHOOL