Ramees Raheem
Alappuzha,Kerala-
Summary
Banquet Set Up Supervisor providing excellent work history overseeing banquets from planning stages to day-of activities. Keen eye for detail when arranging room layouts and setting up appetizing food displays. Highly skilled at time management, problem solving and communication.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Banquet Supervisor
Jumeirah Beach Hotel Dubai United Arab Emirates
Dubai
08.2024 - Current
- Led banquet staff during events, ensuring seamless service delivery and guest satisfaction.
- Coordinated banquet staff to ensure efficient service of guests.
- Coordinated with kitchen and service teams for timely meal delivery.
- Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
- Addressed customer complaints and issues promptly, maintaining high service standards.
- Oversaw table settings and decor, creating an inviting atmosphere for guests.
- Mentored and coached team of banquet setters and other event personnel.
- Inspected banquet facilities before each event for cleanliness and safety hazards.
- Maintained accurate records of employee attendance and payroll information.
Kitchen Intern
Jumeirah Beach Hotel Dubai United Arab Emirates
Dubai
08.2024 - 12.2024
- Engaged in training sessions on culinary techniques and food safety regulations regularly.
- Enhanced menu development by proposing seasonal ingredients and flavor profiles that aligned with customer preferences.
- Supported meal preparation by efficiently chopping vegetables, preparing sauces and marinades, and accurately measuring ingredients.
- Communicated effectively with other kitchen staff members during meal prep shifts.
- Participated in weekly team meetings to review menus and discuss operational issues.
- Mastered operation of commercial-grade kitchen appliances, including ovens, grills, and mixers.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Facilitated special event catering and preparation, ensuring smooth setup and food service to enhance guest experience.
Banquet Coordinator
Madinat Jumeirah Dubai United Arab Emirates
Dubai
01.2024 - 07.2024
- Coordinated banquet events ensuring seamless execution and guest satisfaction.
- Designed event layouts and seating arrangements to enhance guest experience.
- Developed event layouts and seating arrangements for optimal guest experience.
- Oversaw setup and breakdown of event spaces in accordance with hotel standards.
- Led catering staff by assigning tasks, training on table settings, and monitoring performance during events.
- Developed banquet themes and décor according to clients' requests.
- Created detailed event reports to identify successes and recommend operational improvements.
Banquet Attendant
Jumeirah Emirates Tower Hotel Dubai United Arab Emirates
Dubai
07.2023 - 12.2023
- Greeted guests warmly to create welcoming atmosphere.
- Assisted serving staff in ensuring timely and visually appealing food deliveries.
- Supported serving staff in delivering accurate and well-presented food orders.
- Addressed guest complaints promptly to enhance overall satisfaction.
Banquet Attendant
Intercontinental Hotel Dubai,United Arab Emirates
Dubai
12.2022 - 06.2023
- Set up banquet spaces to meet event specifications and enhance client satisfaction.
- Served food and beverages efficiently during events and meetings.
- Maintained cleanliness and organization in banquet areas throughout events.
- Responded promptly to guest inquiries and requests, ensuring a positive experience during functions.
- Collaborated with team members to facilitate seamless event execution and guest service.
- Follow all company policies regarding food preparation, storage and service procedures.
Front Desk Receptionist
Royal Enfield
Alappuzha
06.2021 - 10.2021
- Greeted guests at front desk, fostering positive interactions while efficiently managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues promptly, escalating to supervisor as needed to ensure swift resolution.
- Maintained files and records by implementing organized filing systems, enhancing overall office efficiency.
Sales Manager
Seiko Duty Paid Shop
Alappuzha
01.2017 - 02.2020
- Resolved customer relations issues for quick resolutions, enhancing client satisfaction.
- Developed customer relationships and identified new opportunities by assessing needs and providing tailored services.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coordinated promotional events and engaged with the community to drive sales volume.
Education
Triple Programme - VFX
Reliance Education
Kerala, IndiaHigher Secondary School - Higher Secondary Education
Leo XIII Higher Secondary School Alappuzha,Kerala
Kerala, India 06.2016 - 01.2018
High School Education - Music, Sports
Leo XIII Higher Secondary School Alappuzha,Kerala
Alappuzha, India 06.2015 - 02.2016
Skills
- Banquet operations
- Event coordination
- Event planning
- Inventory control
- Team management
- Training and coaching
- Time management
- Effective communication
- Customer service
Personal Information
- Date of Birth: 08/05/00
- Nationality: India
- Marital Status: Single
Languages
- Malayalam
- Hindi
- Tamil
- English
- Malayalam
- Hindi
- Tamil
Languages
English
Upper Intermediate
B2
Malayalam
Proficient
C2
Hindi
Advanced
C1
Tamil
Advanced
C1
Arabic
Beginner
A1
Timeline
Banquet Supervisor
Jumeirah Beach Hotel Dubai United Arab Emirates
08.2024 - Current
Kitchen Intern
Jumeirah Beach Hotel Dubai United Arab Emirates
08.2024 - 12.2024
Banquet Coordinator
Madinat Jumeirah Dubai United Arab Emirates
01.2024 - 07.2024
Banquet Attendant
Jumeirah Emirates Tower Hotel Dubai United Arab Emirates
07.2023 - 12.2023
Banquet Attendant
Intercontinental Hotel Dubai,United Arab Emirates
12.2022 - 06.2023
Front Desk Receptionist
Royal Enfield
06.2021 - 10.2021
Sales Manager
Seiko Duty Paid Shop
01.2017 - 02.2020
Higher Secondary School - Higher Secondary Education
Leo XIII Higher Secondary School Alappuzha,Kerala
06.2016 - 01.2018
High School Education - Music, Sports
Leo XIII Higher Secondary School Alappuzha,Kerala
06.2015 - 02.2016
Triple Programme - VFX
Reliance Education