Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mohammad Rameez

Mohammad Rameez

Muzaffarnagar

Summary

A flexible and reliable individual with excellent time management skills, brings enthusiasm, self-motivation, and a strong sense of responsibility to every task. Known for hardworking nature, thrives in challenging situations and able to adapt quickly. Whether working collaboratively as part of a team or independently, consistently demonstrates maturity and the ability to take initiative. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Motorcycle delivery person

swiggy
09.2023 - 08.2024
    • Manage multiple orders, delivery locations and customers at the same time and deliver orders within the optimal period of time ensuring freshness of food
    • Verify orders before each delivery and maintain a detailed but comprehensive delivery log
    • Communicate clearly and politely with the customers and food employees and ensure that their problems are being resolved.
    • Completed on-time deliveries by choosing best and most efficient routes.
    • Managed customer inquiries and complaints in polite and professional manner.
    • Maintained upbeat, positive attitude in busy, customer-focused environment.
    • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Salesman

Suit Shop
10.2022 - 07.2023
    • Greet customers politely and assist them according to their choice of preference and also assist them with purchase decisions
    • Collect the payment from the customer and ensure that they were satisfied with their shopping experience at the shop.
    • Increased sales by offering advice on purchases and promoting additional products.
    • Upheld high standards of customer service by promoting and upselling new products and services.
    • Developed strong client relationships through consistent communication and exceptional customer service.
    • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
    • Promoted and up-sold products and services to meet needs of customers.

Foodtruck Attendant

Holland Fries(Food Truck)
10.2021 - 08.2022
  • Greet customers and take food orders by helping them select the food and beverage according to their choice
  • Prepare orders on time and serve it to customers on time ensuring proper food handling procedure is followed
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Increased repeat visits, engaging guests with friendly demeanor and personalized recommendations.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.

Warehouse worker

Sanad Warehouse
12.2020 - 09.2021
    • Completes shipment and prepares orders by processing request and supply orders
    • Preserves safe and clean work environment by keeping the warehouse and surroundings clean
    • Maintenance of the stock in warehouse and keeping a record of the shipments coming
    • Using machines to load, unload and place the shipments in the right place at the warehouse.
    • Loaded, unloaded, and moved material to and from storage and production areas.
    • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
    • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Steward

G.T Road
02.2019 - 07.2019
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.

Timekeeper

Huta Group
7 2013 - 6 2016
    • Reviewing every timecard and ensure their employees time is accurately recorded and complete
    • Get the approval of timecard by supervisor before approval deadline
    • Work with employees to resolve error.
    • Verified timekeeping records and handled any discrepancies with employees.
    • Collaborated with managers to establish work schedules, ensuring optimal coverage for all shifts.
    • Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
    • Checked accrued hours against listed hours for leave time.

Education

10th Uttar Pradesh Shiksha Parishad
muzaffarnagar

Skills

  • Order management
  • Customer communication
  • Cash handling
  • Time management
  • Team collaboration
  • Sales techniques
  • Positive attitude
  • Problem solving
  • Conflict resolution
  • Detailed documentation
  • GPS navigation
  • Adaptability and flexibility
  • Record keeping
  • Customer service
  • Database management

Languages

Hindi
First Language
English
Elementary (A2)
A2
Arabic
Upper Intermediate (B2)
B2

Timeline

Motorcycle delivery person

swiggy
09.2023 - 08.2024

Salesman

Suit Shop
10.2022 - 07.2023

Foodtruck Attendant

Holland Fries(Food Truck)
10.2021 - 08.2022

Warehouse worker

Sanad Warehouse
12.2020 - 09.2021

Steward

G.T Road
02.2019 - 07.2019

Timekeeper

Huta Group
7 2013 - 6 2016

10th Uttar Pradesh Shiksha Parishad

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Mohammad Rameez