Dynamic, results-driven manager with over 10 years of experience in the hospitality industry, specializing in leading teams to achieve operational excellence. Proven ability to enhance customer satisfaction by 20% through innovative strategies and streamline operations to reduce costs by 25%. Expertise in problem-solving, team building, and leadership, complemented by a keen eye for detail and exceptional customer service skills. Committed to fostering a culture of excellence and dedicated to delivering outstanding results in every endeavor.
Hi, I’m
RAMESH BELLIYAPPA
Restaurant Manager
Riyadh
Summary
Overview
28
years of professional experience
1
Certificate
4
Languages
Work History
FECO FOOD COMPANY
Shift Manager
12.2022 - Current
Job overview
- As a Shift Manager at FECO FOOD COMPANY in Saudi Arabia, I was responsible for overseeing the daily operations of the production floor and ensuring smooth and efficient workflow. This role required strong leadership skills, excellent problem-solving abilities, and the ability to work well under pressure.
- Managed a team of 50+ employees
- Ensured compliance with safety regulations
- Conducted regular inventory checks
- Maintained high production standards
Newest WACASCO Catering company
Area supervisor
11.2019 - 10.2022
Job overview
- As an Area Supervisor at Newest WACASCO Catering company in Oman, I was responsible for overseeing the operations of multiple catering sites across the region. This role required strong leadership skills, as well as the ability to manage a diverse team and ensure high-quality service delivery.
- Managed multiple catering sites
- Demonstrated strong leadership skills
- Oversaw team of diverse employees
- Ensured high-quality service delivery
First Economic Company (Food Factory)
Shift Leader
08.2017 - 06.2019
Job overview
- As a Shift Leader at First Economic Company (Food Factory) in Saudi Arabia from August 2017 to June 2019, I was responsible for leading a team of production workers and ensuring the smooth operation of the factory during my designated shifts. This role required strong leadership skills, as well as excellent communication and problem-solving abilities.
- Supervised and trained production workers
- Monitored production processes and ensured quality control
- Managed inventory and supplies
- Maintained a safe work environment for all employees
Best western plus colosseum Hotel
Restaurant Manager
12.2014 - 03.2017
Job overview
- Restaurant Manager at Best Western Plus Colosseum Hotel, Tanzania from 2014 to 2017. Responsible for managing all aspects of the restaurant operations. Developed strategies to increase customer satisfaction, reduce costs and maximize profits. Managed budgeting, forecasting and planning. Responsibilities included:
- Supervised staff and ensured adherence to quality standards
- Created team-building activities to improve staff morale
- Developed menus and implemented changes in accordance with customer feedback
- Established cost controls and maintained accurate records
- Ensured compliance with health codes and safety regulations
- Negotiated contracts with suppliers to ensure quality products at competitive prices
- Promoted marketing initiatives to boost sales
- Monitored customer complaints and addressed them accordingly
Static Tours
Cruise Incharge
01.2009 - 11.2014
Job overview
- Cruise Incharge at Static Tours, Maldives: As a Cruise Incharge, I was responsible for the efficient operation and management of the cruise operations. I developed close working relationships with the staff, passengers, and other stakeholders in order to deliver a safe and enjoyable experience. My responsibilities included:
- Developing cruise programs and policies
- Overseeing ticketing and reservations
- Coordinating with maintenance staff
- Ensuring optimal customer service
- Creating detailed reports and presentations
- Training and evaluating crew members
- Managing financial accounts and budgeting
- Assisting with onboard safety procedures.
- I was employed at Static Tours for 5 years, during which time I successfully managed multiple voyages with maximum passenger satisfaction.
Kandooma
F&B Supervisor
03.2007 - 07.2008
Job overview
- F&B Supervisor at Kandooma, Maldives for a period of 15 months. I was responsible for the day-to-day operations of the restaurant and bar, ensuring that all guests had an excellent experience. My duties included:
- Supervising & training staff
- Developing menus & pricing
- Implementing food safety & quality standards
- Managing budgets & stock control
- Coordinating events & catering services
- Ensuring customer satisfaction
Club Rannalhi
Head Barman
01.2005 - 03.2006
Job overview
- Head Barman at Club Rannalhi, Maldives (2005-01 - 2006-03): Managed and led a team of staff in the bar. Established and maintained exceptional standards of customer service. Supervised stock ordering and management. Developed innovative ideas for cocktails and drinks for the bar menu. For two years I was responsible for:
- Ensuring efficient operations in the bar
- Training and developing staff
- Maximizing revenue through promotion and upselling
- Monitoring customers' satisfaction levels
- Managing orders and deliveries
- Enhancing the guest experience
- Overseeing all bar operations
- Implementing health, safety, and hygiene regulations
Biryani Merchant
Restaurant Supervisor
12.2004 - 11.2005
Job overview
- At Biryani Merchant, I worked as a Restaurant Supervisor for over a year, overseeing daily restaurant operations and managing a team of employees. I was responsible for:
- Training employees
- Scheduling staff
- Monitoring customer satisfaction
- Ensuring compliance with safety and hygiene standards
- Managing inventory and ordering new supplies
- Increasing sales and revenue
- Supervising customer service
Tandoor Restaurant
Sr. Steward
04.2002 - 12.2004
Job overview
- As Sr. Steward at Tandoor Restaurant, India, I was responsible for overseeing the operations of the restaurant's dining area. I provided professional service to customers and maintained a high level of cleanliness in all areas of the restaurant. During my 2 year tenure, I successfully managed the day-to-day operations of the restaurant; this included:
- Training and supervising staff
- Organizing reservations and seating customers
- Achieving and exceeding sales targets
- Ensuring customer satisfaction
Central park hotel
Trainee steward
05.1998 - 05.1999
Job overview
- Trainee steward at Central Park Hotel, India, 1998-05 to 1999-05. During this period I was responsible for providing exemplary customer service to guests, while developing and implementing strategies to increase guest satisfaction. I was also accountable for managing customer relations, coordinating with other departments to ensure guest needs were met and upholding the highest standard of service quality.
- Responsibilities and Achievements:
- Delivered efficient food and beverage services.
- Interacted with guests in an engaging and professional manner.
- Collaborated with chefs to ensure quality standards are met.
- Maintained cleanliness of work area and equipment.
Education
Surabi Catering And TechnologyBangalore, India
Bachelor of Science (BSC)
07-2000
University Overview
St. Lourdes High schoolBangalore, India
10th
06-1996
University Overview
Skills
Effective leadership
Customer engagement
Prioritization and scheduling
Effective problem resolution
Training
Certification
Best employe of month
Interests
Cooking
Traveling
Photography
Timeline
Shift Manager
FECO FOOD COMPANY
12.2022 - Current
Area supervisor
Newest WACASCO Catering company
11.2019 - 10.2022
Shift Leader
First Economic Company (Food Factory)
08.2017 - 06.2019
Best employe of month
05-2017
Restaurant Manager
Best western plus colosseum Hotel
12.2014 - 03.2017
Cruise Incharge
Static Tours
01.2009 - 11.2014
F&B Supervisor
Kandooma
03.2007 - 07.2008
Head Barman
Club Rannalhi
01.2005 - 03.2006
Restaurant Supervisor
Biryani Merchant
12.2004 - 11.2005
Sr. Steward
Tandoor Restaurant
04.2002 - 12.2004
Trainee steward
Central park hotel
05.1998 - 05.1999
St. Lourdes High school
10th
Surabi Catering And Technology
Bachelor of Science (BSC)
Languages
English
Hindi
Tamil
Kannada
Awards
Awards
Employee of the MonthPersonal Information
Personal Information
- Date of Birth: 28 June 1980
- Nationality: Indian
- Driving License: 25446810171
Awards
Awards
Employee of the Month