Ramesh Chandrakesan
Chennai
Summary
Highly accomplished and results-driven Branch Head with 17 years and 3 months of experience in leading and managing affluent business operations. Proven track record of consistently exceeding sales targets and driving revenue growth. Skilled in developing and implementing strategic plans to enhance customer satisfaction and loyalty. Adept at building and nurturing strong relationships with high-net-worth clients, resulting in increased business opportunities. Strong leadership abilities, with a demonstrated ability to motivate and inspire teams to achieve exceptional performance. Seeking a challenging role to leverage my expertise in driving business success and delivering exceptional client experiences.
Overview
20
20
years of professional experience
Work History
Regional Business Head - Affluent
Kotak Mahindra Bank
12.2023 - Current
- Consistently met or exceeded annual performance targets by developing and executing a strategic business plan for the region.
- Boosted regional sales by implementing effective business strategies and fostering strong client relationships.
- Delivered impactful presentations at industry events, showcasing company offerings while strengthening professional networks.
- Aggressively pursued new business opportunities leading to increased revenue generation within the region.
- Implemented data-driven decision making to monitor KPIs, adjust tactics, and achieve ambitious sales targets.
- Expanded the regional market share with targeted customer acquisition strategies and strategic partnerships.
Branch Manager & Associate Director
Standard Chartered Bank
01.2017 - 12.2023
- Currently head the key Metro Large Branch in Chennai region with book size of 450crs in CASA & total branch FUM of 900crs
- Leading a team of 15 comprising Priority relationship managers, Branch sales & service managers, acquisition managers & operations team for delivery across service, branch operations, branch business expansion & fee income generation across Retail Wealth, Assets & Business banking product
- Develop and implement strategies to achieve branch goals and targets across Liabilities, Wealth & Assets Recruit, train, and supervise branch staff, providing guidance and support as needed
- Stay updated on industry trends and market conditions to identify opportunities for growth in Wealth Business and AUM Monitor and analyze branch performance and make necessary adjustments to improve efficiency and profitability.
- Conduct regular performance evaluations and provide feedback to staff to enhance their skills and performance across Overall Wealth Business
- Ensure compliance with company policies, procedures, and regulations
- Build and maintain relationships with HNI customers, ensuring their satisfaction and loyalty
- Achievements
- Winner of Wealth Excellence contest in Q1 2021, Q3 2021 - SCB - Adyar Branch
- Winner of Q3 2022 Wealth Wizards Vietnam contest - SCB - Mylapore Branch
- Winner of Affluent Leadership contest Q2 2022 - SCB - Mylapore Branch
- Winner of Best Branch in H1 2017 on Wealth Revenue - T Nagar Branch -
- SCB Winner of Best Branch on Liabilities & Retail Fx for 2020 - Adyar Branch
Branch Head & Assistant Vice President
Axis Bank
05.2016 - 12.2016
- Lead one of the medium size branch in Chennai circle with an average CASA, TD & Assets of more than 175Crs
- Had Lead a team of 20 people across Customer service, Acquisition & Product Relationship Managers involved in carrying out banking operations, customer relationship management and branch sales.
- Responsible for achievement of Retail Banking CASA balances, Fee Income generation, Transaction Banking Fee Income including Trade & Forex, SME Business, Retail Assets Business of the branch and Resource Productivity of the Branch
- Develop and implement strategies to achieve branch targets and goals
- Manage and supervise a team of employees, providing guidance and support as needed
- Oversee the overall operations and performance of the branch
Transaction Banking Team Leader
Axis Bank
08.2015 - 04.2016
- Develop and implement strategies to achieve team goals and objectives
- Oversee and manage a team of transaction banking professionals
- Provide guidance and support to team members in handling complex transactions
- Monitor and ensure compliance with regulatory requirements and internal policies
- Handle escalated customer inquiries and complaints in a timely and satisfactory manner
- Prepare and present reports on team performance and key metrics to senior management.
Branch Head & Assistant Vice President
Axis Bank
05.2013 - 07.2015
- Develop and implement strategies to achieve branch goals and objectives
- Monitor and analyze branch performance, identifying areas for improvement and implementing corrective actions
- Manage and lead a team of employees, providing guidance, training, and support as needed
- Conduct regular performance evaluations and provide feedback to staff to drive productivity and efficiency Train and mentor branch staff to enhance their skills and knowledge in order to deliver exceptional service
- Build and maintain relationships with key clients and stakeholders, ensuring high levels of customer satisfaction
- Oversee the operations and performance of the branch, ensuring efficient and effective delivery of services
- Achievements
- Turned around the Branch performance in Topline & Profitability by growing the CASA from 6.5 to 18 Crores & generating a Fee Income of 58 Lacs over the 2 years.
- Awarded & recognized as "Top Performing Branch in Mutual Funds Fee Income in South Region" by MD & CEO of the bank for FY 2014 during Annual Sales Conference.
- Recognized at Chennai Circle as Best Performer on Fee Income for FY 2014.
- Consistently Recognized for Superlative Performance in Mutual Funds Business Income for cluster
- Awarded & Recognized for Best performance in Current Accounts Balances Incremental growth in FY 2015
Wealth Manager
Axis Bank
10.2009 - 04.2013
- Build and maintain strong relationships with clients, acting as their trusted advisor and primary point of contact
- Conduct regular portfolio reviews and performance evaluations to track progress towards clients' financial goals
- Stay updated on market trends, economic developments, and regulatory changes to provide informed advice to clients
- Monitor and review clients' investment portfolios to ensure alignment with their financial objectives and market conditions
- Develop and implement comprehensive wealth management strategies for high net worth individuals and families
Citigold Wealth Manager
Citibank NA
09.2007 - 04.2009
- Develop and maintain relationships with high net worth clients to understand their financial goals and objectives
- Act as a trusted advisor, proactively identifying opportunities to deepen client relationships and cross-sell additional products and services
- Collaborate with internal teams, such as investment specialists and product experts, to deliver holistic wealth management solutions to clients
Sales Manager - Bancassurance
Bajaj Allianz Life Insurance Company
07.2005 - 08.2007
- Develop and implement sales strategies to drive revenue growth in the bancassurance channel
- Build and maintain strong relationships with key bank partners to maximize sales opportunities
- Train and motivate a team of sales representatives to achieve sales targets
- Monitor and analyze sales performance data to identify areas for improvement and develop action plans
Education
PGDBM - Marketing & Finance
Xavier Institute of Management & Entrepreneurship
05.2005
B.E. - Mechanical
Amrita Institutions
01.2002
Skills
- Skilled in strategic planning and goal setting, able to develop and execute plans to achieve branch targets and objectives
- Proactive and results-oriented mindset, consistently driving performance improvements and achieving high customer satisfaction ratings
- Skilled in strategic planning and execution, with a focus on business growth and market expansion
- Proven ability to manage and motivate a team to achieve sales targets and exceed customer expectations
- Extensive knowledge of banking and financial services, including expertise in areas such as loans, deposits, and investments
- Strong knowledge of financial products and services, including investment options, wealth management, and private banking solutions
- Extensive experience in managing and leading affluent business branches, consistently achieving and exceeding sales targets
Timeline
Regional Business Head - Affluent
Kotak Mahindra Bank
12.2023 - Current
Branch Manager & Associate Director
Standard Chartered Bank
01.2017 - 12.2023
Branch Head & Assistant Vice President
Axis Bank
05.2016 - 12.2016
Transaction Banking Team Leader
Axis Bank
08.2015 - 04.2016
Branch Head & Assistant Vice President
Axis Bank
05.2013 - 07.2015
Wealth Manager
Axis Bank
10.2009 - 04.2013
Citigold Wealth Manager
Citibank NA
09.2007 - 04.2009
Sales Manager - Bancassurance
Bajaj Allianz Life Insurance Company
07.2005 - 08.2007
PGDBM - Marketing & Finance
Xavier Institute of Management & Entrepreneurship
B.E. - Mechanical
Amrita Institutions
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