Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Ramesh Godishela

Hyderabad

Summary

Innovative Software Engineering Team Lead known for high productivity and efficient task completion. Specialize in agile methodologies, code review processes, and cross-functional team leadership. Excel in communication, problem-solving, and adaptability to ensure project success and team synergy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Software Engineering Team Lead

Salesforce
Hyderabad
07.2018 - Current
  • Led continuous deployment efforts for 6 monolithic applications and 6 monolithic, and 13 microservices clusters, spanning 41 clusters in Private Data centers and 21 EKS clusters in AWS.
  • Implemented processes to detect and avoid configuration drift, enhancing stability across multi-cluster deployments using Ansible and Puppet.
  • Achieved a 40% increase in deployment efficiency and a 70% reduction in rollback time through process improvements using Jenkins, Terraform, ArgoCD, and GitOps practices.
  • Developed Python-based tools to optimize operational processes, saving support engineers approximately 3 days per month.
  • Created a Django-based web platform for incident management, application security, and cloud resource management, promoting developer autonomy and collaboration.
  • Designed and automated workflows for infrastructure tasks using Kubernetes, EKS, Docker, and AWS CDK, significantly boosting operational efficiency.
  • Played a key role in hiring and guiding engineers proficient in Python, Perl, Bash scripting, and various AWS services, such as Lambda, CloudTrail, and CloudWatch.
  • Dedicated time to technical leadership, designing new services, tools, and monitoring systems using Datadog, Grafana, Prometheus, and Nagios for rapid team adoption.
  • Documented design specifications and collaborated with stakeholders to establish robust technical foundations, utilizing CI/CD tools like Jenkins, GitHub, GitLab, and Bitbucket.
  • Developed and optimized processes to ensure high-quality standards and team effectiveness in agile software development environments.

Tech Lead

ATMECS Technologies
Hyderabad
10.2015 - 07.2018
  • Led the DevOps transformation initiative, implementing agile methodologies, continuous integration/continuous delivery (CI/CD) pipelines, and automated testing frameworks.
  • Streamlined the development process by introducing a DevOps toolchain that integrated GitHub, GitLab, and Jira for version control, issue tracking, and project management.
  • Modernized legacy applications by migrating them to a cloud-native architecture, utilizing containerization technologies such as Docker and Red Hat OpenShift.
  • Implemented Infrastructure as Code (IaC) using Terraform and Foreman, enabling efficient and consistent infrastructure management.
  • Enhanced monitoring and observability by deploying Datadog, providing real-time insights into system performance and health.
  • Hired, mentored, and developed a high-performing DevOps team, fostering a culture of continuous learning and improvement.
  • Partnered with cross-functional teams to design and implement automation frameworks for provisioning, configuration management, and deployment tasks.
  • Advocated for DevOps practices that emphasize collaboration and responsibility for quality.

Senior Analyst

Wells Fargo
Hyderabad
10.2015 - 01.2016
  • Managed and resolved a significant portion (95%) of issues encountered by the production support team, efficiently addressing a wide range of technical challenges and customer inquiries.
  • In cases where specialized expertise or further investigation was required, I skillfully referred or escalated the remaining 5% of issues to other CCT teams, ensuring timely resolution and effective collaboration across the organization.
  • Successfully improved application availability to an exceptional level of 99.99%, ensuring minimal downtime and uninterrupted service for end users.
  • Through proactive monitoring, meticulous troubleshooting, and continuous optimization efforts, I played a pivotal role in enhancing the reliability and stability of the application ecosystem, resulting in increased customer satisfaction and operational efficiency.

Senior Linux System Administrator

Verizon
Hyderabad
02.2012 - 10.2015
  • Led asset management teams in utilizing BMC Perform and Predict tools for system health monitoring, performance optimization, and ensuring reliable asset data.
  • Successfully resolved agent issues and optimized efficiency through monitoring tools and automation scripts, reducing downtime and enhancing operations.
  • Designed and implemented customized solutions for BMC and ILMT asset management tools, improving user experience and meeting specific business needs.
  • Provided comprehensive training on asset management tools, fostering proficiency and adoption.
  • Mentored team members on automation to streamline tasks and boost productivity.

Programmer

Cognizant Technology Solutions
Hyderabad
  • Managed mission-critical banking applications on Linux and UNIX systems, ensuring stability and reliability, and maintaining a comprehensive knowledge base for application and server OS issues
  • Collaborated across teams to swiftly resolve technical issues, optimize system performance, and conduct regular security audits to protect sensitive banking data
  • Provided technical guidance to developers, system administrators, and business users to facilitate smooth application deployment, maintenance, and adherence to industry best practices and security protocols

Technical Support Officer

HCL
Chennai
  • Consistently achieved outstanding Customer Satisfaction (CSAT) scores, demonstrating a deep understanding of customer needs and a commitment to delivering exceptional service.
  • Collaborated effectively with team members to optimize call handling processes, resulting in the attainment of Average Handling Call Time Scorers and improved customer experiences.

Education

PGP - Product Management

Accredian

Bachelor of Engineering - Information Technology

Deccan College of Engineering and Technology

Mini-Masters - Engineering Management Program: Distributed Systems

Skills

Software Development and Architecture: Data Structures, Object-Oriented Programming (OOP), Software Architecture, Design and Development, Software Applications, Performance Optimization, Continuous Integration (CI), Continuous Deployment (CD), Software Development Life Cycle (SDLC), Code Reviews

Leadership and management skills: technical leadership, version control, and performance optimization

Programming Languages: Python, Perl, and Bash

Configuration Management & Automation: Ansible, Puppet

Containerization and orchestration: Kubernetes, EKS, Docker, Podman

AWS Services: CodeBuild, CodeCommit, CodeCatalyst, CodePipeline, Lambda, OpsWorks, Systems Manager, CloudTrail, and CloudWatch

Monitoring and Observability: Datadog, Grafana, Prometheus, Nagios

CI/CD and DevOps Tools: Jenkins, Terraform, ArgoCD, Packer, AWS CDK

Version Control Systems: GitHub, GitLab, Bitbucket

Certification

  • AWS Certified Data Engineer - Professional (DEA-C01), 01/01/24
  • AWS Certified Solutions Architect - Associate (SAA-C02), 01/01/24
  • AWS Certified Cloud Practitioner (CLF-C02), 01/01/24
  • Hashicorp Certified: Terraform Associate (002), 01/01/23
  • Professional Scrum Product Owner 1, 01/01/21
  • Professional Scrum Master 1, 01/01/18

Accomplishments

  • Successfully founded and led seven high-performing collaborative teams, demonstrating exceptional leadership and team-building capabilities.
  • Designed and deployed a Django-based web platform for incident management, application security, and cloud resource management, which enhanced developer autonomy and operational efficiency.
  • Conducted technical training workshops and bootcamps on DevOps, Ansible, Kubernetes, Docker, SRE and related technologies.
  • Provided consulting services to help organizations adopt and implement DevOps practices and tools.
  • Developed and delivered custom training programs tailored to specific client needs.

Timeline

Software Engineering Team Lead

Salesforce
07.2018 - Current

Tech Lead

ATMECS Technologies
10.2015 - 07.2018

Senior Analyst

Wells Fargo
10.2015 - 01.2016

Senior Linux System Administrator

Verizon
02.2012 - 10.2015

Programmer

Cognizant Technology Solutions

Technical Support Officer

HCL

PGP - Product Management

Accredian

Bachelor of Engineering - Information Technology

Deccan College of Engineering and Technology

Mini-Masters - Engineering Management Program: Distributed Systems

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