Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ramesh  Golla

Ramesh Golla

Bangalore

Summary

Personable and dedicated Customer Service Representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Sr. Corporate Agency Manager

HDFC Life Insurance Company Limited (HDFC BANK)
Bangalore
12.2022 - 05.2024

• Managing channel partner (HDFC Bank) Generating leads

• To ensure all the team members available with all the staff on time and day to day morning huddle meeting.

• Helping bank staffs regards to LI along with cross-selling of all banking products.

• Doing calling and Meeting with clients
• Giving prompt service to existing clients.

• Maintaining client data base.
• Preparing daily report.

personal visits to clients and prospects to achieve solicitation volume proportionate to revenue targets.

Responsibility to achieving monthly sales target.

Pre Underwriter

Verity Global Solutions Pvt. Ltd.
Bangalore
03.2021 - 08.2022
  • Basic responsibility is to check total number of loans for the day.
  • Verifying the complete Credit report like - Credit score, past due, delinquency, inquiries,bankruptcy, fraud alert & Judgments.
  • Production with quality.
  • Checking each and every Initial documents like.
  • 1003, LE page, Tax return form and updating the dates.
  • Matching fees in 2015 itemization with the fee quote.
  • Ordering for current year tax return statement
  • Checking insurance and flood certificate if any
  • Creating/order for e-disclosure through blend
  • Sending daily production reports to the client
  • Quality check of other teammates work.
  • To check client emails and responding then with update.

Sr. Sales Executive

HDB Financial Services Limited
Bangalore
12.2017 - 04.2021
  • Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
  • we are using the transUnion Application.
  • independently check the original KYC information provided by Client.
  • While processing the application checking the cibil score of the client.
  • Building Client relationship with the company Performing.
  • Managed a team of sales representatives by setting goals, providing guidance, monitoring performance and offering coaching as needed.
  • Taking ownership of any profile that have been assigned Work.

Invoice Processor

Magna Infotech (Client Accenture)
Bangalore
01.2016 - 05.2017

• Validate data captured through OCR (OpticalCharacter Recognition)
• Make corrections, validation correctly captured data.
• Accurately train the system to achieve maximum capture success.
• Manage and develop all performance indicators are met.
• Review and analyses reports to improve system productivity.
• Provide reporting as required.

• Reviewed and verified invoices for accuracy, completeness, and compliance with company policies.

• Resolved discrepancies between purchase orders and invoices.

Education

B.com B.ed

Sri Krishnadevaraya University
Anantapur
12-2015

Skills

  • Staff Training
  • Sales Growth
  • Relationship Building
  • Revenue Generation
  • Goal Setting

Languages

Telugu
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Hindi
Beginner
A1

Timeline

Sr. Corporate Agency Manager

HDFC Life Insurance Company Limited (HDFC BANK)
12.2022 - 05.2024

Pre Underwriter

Verity Global Solutions Pvt. Ltd.
03.2021 - 08.2022

Sr. Sales Executive

HDB Financial Services Limited
12.2017 - 04.2021

Invoice Processor

Magna Infotech (Client Accenture)
01.2016 - 05.2017

B.com B.ed

Sri Krishnadevaraya University
Ramesh Golla