RAMESH KANNAN
Chennai,Tamil Nadu
Summary
In quest of middle management role in the domains of sales & Marketing, business development, operations, training with a progressive business organization in India
A dynamic professional with 18 years of rich and indigenous experience in sales & Marketing, business development, banking operations with key focus on top line profitability & optimal utilization of resources in the banking sectors. Managing sales, ensuring efficient running of the entire sales responsibilities to deliver the targets set from time to time. Excellent in acquiring NTB customers through various activities. Strong key decision making and strategic planning and sound implementation of marketing strategies to maximize revenue and enhancing business growth. Strong client service delivery through creation of banking operational excellence model which encompasses performance management, quality compliance and clear goal setting. Superior client satisfaction levels by ensuring that all services meet all clients’ needs assessment aptitude. Exceptional communication and presentation skills with multilingual proficiency in English, Tamil demonstrated abilities in motivating and team building skills.
Overview
18
18
years of professional experience
Work History
TRADE & FX COUNSELLOR
IDFC First Bank Ltd
Chennai
07.2021 - Current
- Drive product & marketing initiatives launched by central product team
- Service trade related queries & requirement of clients by liaising with operations/product/central team
- Responsible for income and foreign currency throughput target set for the trade forex products for the respective branches/business
- Manage the portfolio quality - digital activation, product penetration, average monthly balance, desired value
- Support team in achieving customer acquisition plan through joint and independent call with sales team
- Impart training to sales and relationship team as subject matter expert
- Cultivate relationships with individual and corporate customers
- Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
- Recommend process changes to improve service efficiency and quality across the branch network
- Regularly update stakeholders about Trade and Fx transactions
RELATIONSHIP MANAGER – EMERGING CORPORATES
IndusInd Bank Ltd
Chennai
01.2017 - 07.2021
- Maintaining & developing customer relationship for business development and ensuring FOREX fee achievement
- Handling corporate accounts, Trade Services, Business Banking and Compliance
- Portfolio Management Mainly Trade (Import & Export) Clients
- On Boarding NTB accounts with Trade potential
- Generating FOREX & Trade Revenue from portfolio & NTB accounts
- Activating inactive trade customer from portfolio & NTB Customers
- Engaging with Treasury for booking FOREX rates
- Handling Export and Import documentation, Letter of Credit, Bank guarantees, FDI, ODI and other trade related transactions
- Managing all the Remittances and Transaction operations for forex related queries
- Possess knowledge of all Trade and Forex products in line with RBI norms
- Engaging with customer for Clearing Export Advance, Import Advance, EDPMS & IDPMS outstanding
- Engaging with Portfolio and NTB customers for Current account Book Growth
MANAGER - BUSINESS RELATIONSHIP LEADER
YES Bank Ltd
Chennai
09.2015 - 12.2016
- Handled sales team to achieving the volume every month as a team and own-up the responsibility to every individual team Member
- Handled corporate accounts, Cash Management, Trade Services, loan products and personal banking
- Handled Corporate Cross Sell Products
- Sourced mainly Import-Export customers for Forex and Trade fee achievement
- Expansion of existing customers database and bring in new customers for increase the revenues
- Weekly, monthly, and quarterly MIS reports succeeding schedules and status of the tasks scheduled date wise by mail to the management
- Direction, energized, mentored, coached, motivated, guided and supported team members
DEPUTY MANAGER - RELATIONSHIP MANAGER
AXIS Bank Ltd
Chennai
06.2014 - 09.2015
- To acquire customers for Current Account Product of the bank
- Handled corporate account, Cash Management, Trade Services, loan products and personal banking
- Handled Corporate Cross Sell Products
- Sourced Import Export customers for Forex and Trade fee achievement
- Expansion of existing customers database and bring in new customers for increased revenues
- Weekly, monthly and quarterly MIS reports succeeding schedules and status of the tasks scheduled date wise by mail to the management
- Targeted High value corporates to increase the Portfolio Book Growth
ASSISTANT MANAGER – SALES
AXIS Bank Ltd
Chennai
06.2012 - 05.2014
- In-depth understanding of banking products and customer needs to identify sales opportunities
- Handled to cross-sell like Insurance, Gold, Locker, FD, Asset Products etc
- Acquired major clients on long term there by enabling a new revenue stream for the division
- Performance improvement monitored team members
- Handled banking products like Current and Savings Account, LI etc
- Developed a high-performance oriented team to work on the volume and targets assigned from time to time
- Performed Customer issue analysis & driving resolution as required
BDE
AXIS Bank Ltd
Chennai
06.2008 - 05.2012
- Identified new customers & generate business from the NTB customers
- Briefed about new promotional schemes to the customer
- Maintained Long-term relationship with customer
Business Development Executive
ICICI Bank Ltd
11.2006 - 03.2008
- Handled sales team to achieving the volume every month as a team and own-up the responsibility to every individual team member
- Handled retails labiality products
- Developed knowledge of new development anticipating potential negative and positive impacts on the business and adapting strategy accordingly
- Handled customers with a high level of professionalism offering the best customer service in the industry
Education
M.Sc - IT
Annamalai University
01.2010
M.B.A -
University of Madras
01.2007
B. Sc -
Pachaiyappa’s College
01.2005
HSC -
Adaikala Annai Higher Secondary School
01.2002
SSLC -
Government Higher Secondary School
01.2000
Skills
- Well versed with Windows XP/2000/Vista, MS Office (Word, Excel, PowerPoint)
- Conversant with Internet communication and applications
Accomplishments
- Exceeding Expectation Award from DMD (Life Insurance Contest).
- Champions Qualified Award from Circle HEAD.
- Finance Redefined – 4 Award from President.
- Long service star Award from Axis Bank.
- Outstanding contribution award for Insurance & Liability from Yes Bank.
Training
- Axis achievers training program from Centum Learning.
- Transaction banking workshop from Crisil Research.
Disclaimer
I hereby declare that above details are true to the best of my knowledge and belief.
Career Summary
18, Sales & Marketing, Business Development, Banking Operations, Client Service Delivery, Strategic Planning, Team Building, Multilingual Proficiency
Personal Information
- Passport Number: W6935430
- Date of Birth: 07/07/84
- Nationality: Indian
- Marital Status: Married
Timeline
TRADE & FX COUNSELLOR
IDFC First Bank Ltd
07.2021 - Current
RELATIONSHIP MANAGER – EMERGING CORPORATES
IndusInd Bank Ltd
01.2017 - 07.2021
MANAGER - BUSINESS RELATIONSHIP LEADER
YES Bank Ltd
09.2015 - 12.2016
DEPUTY MANAGER - RELATIONSHIP MANAGER
AXIS Bank Ltd
06.2014 - 09.2015
ASSISTANT MANAGER – SALES
AXIS Bank Ltd
06.2012 - 05.2014
BDE
AXIS Bank Ltd
06.2008 - 05.2012
Business Development Executive
ICICI Bank Ltd
11.2006 - 03.2008
M.Sc - IT
Annamalai University
M.B.A -
University of Madras
B. Sc -
Pachaiyappa’s College
HSC -
Adaikala Annai Higher Secondary School
SSLC -
Government Higher Secondary School
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