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RAMESH KUMAR K
Bangalore
Summary
Results-oriented Assistant Sales Manager experienced in driving sales performance and enhancing customer satisfaction in automobile industry. Achieved increased team productivity and improved sales processes through effective team management, recruiting, and training. Focused on developing strategic plans that elevate customer engagement and foster strong relationships.
Overview
4
4
Languages
10
10
years of post-secondary education
10
10
years of professional experience
Work History
Asst Sales Manager (EV Experience Lead)
Mahindra Electric Automobile Limited
Bangalore
11.2024 - 08.2026
- A passionate professional committed to continuous improvement and delivering excellence at every stage of the customer journey.
- Led 2 teams to achieve targets through immersive product demos and enhanced customer experience.
- Developed demand generation strategies to strengthen sales pipeline.
- Monitored revenue and expenses to identify trends and optimize performance.
- Guiding and motivating team to deliver KRAs.
- Maintained focus on customer needs.
- Branch sales revenue & profitability.
- Customer satisfaction and concern management.
- Sales workforce productivity, test drive adherence and quality.
- Process Implementation as per OEM Norms.
- Customer engagement events.
Team Leader
ARRTHA CARS PVT LTD
09.2024 - 10.2024
- Identified and addressed client needs and requirements through effective communication.
- Coordinated team to deliver morning product demonstrations at dealership, enhancing customer engagement.
- Coordinating with the team to impart Morning demonstration of the product in the dealership.
- Conducted morning meetings with team to address service quality, fostering a culture of continuous improvement.
- Closing the deals after Vehicle Test Drives.
- Prepare and distribute customer activity report.
- Generating leads through telemarketing through various databases.
- Performed regular follow-ups with customers to schedule test drives, ensuring high customer participation.
- Update management on project reports, creating presentations.
- Sourcing advertising opportunities and placing adverts in the press - local, regional on the radio.
Sr. Sales Consultant
PRERANA MOTORS PVT LTD
09.2022 - 07.2024
- Attract potential customers by answering product and service requests.
- Suggesting other products and services.
- Closing the deals after Vehicle Test Drives.
- Handling major accounts like SAP Labs, Mercury car rentals, SMAS, Orix Auto infrastructure & LeasePlan.
- Generating leads through telemarketing through various databases.
- Create customer accounts by recording account information.
- Explaining complete features of the products by taking them through virtual tour.
- Maintaining and updating customer databases.
- Suggesting about other products and services.
- Evaluating marketing campaigns.
- Monitoring competitor activity.
- Conducted market research through customer questionnaires and focus groups to gather insights, informing strategic decisions.
- Managing the production of marketing materials, including leaflets, posters, flyers, newsletters.
- Update management on project reports, creating presentations and assisting in recommendations.
- Facilitated SAP entry and obtained necessary clearance for invoicing.
Sr. Sales Consultant
EPITOME AUTOMOBILES PVT LTD
08.2020 - 10.2021
- Attract potential customers by answering product and service requests.
- Suggesting other products and services.
- Closing the deals after Vehicle Test Drives.
- Regular follow ups with customers for arranging Test drives.
- Generating leads through telemarketing through various databases.
- Conducted regular follow-ups with customers to arrange test drives.
- Explaining complete features of the products by taking them through virtual tour.
- Communicated with target audiences and managed customer relationships effectively.
- Evaluating marketing campaigns.
- Monitoring competitor activity.
- Conducting market research such as customer questionnaires and focus groups.
- Managing the production of marketing materials, including leaflets, posters, flyers, newsletters.
- Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organization and the campaign.
- Update management on project reports, creating presentations and assisting in recommendations.
Corporate Relationship Manager (CERTIFIED)
VARUN NEXA
Rajajinagar
08.2017 - 08.2020
- Handling major accounts like SAP Labs, PHILIPS, Orix Auto infrastructure & Leasplan.
- Handling major accounts like SAP Labs, PHILIPS, Orix Auto infrastructure & LeasePlan.
- Revived dormant clients by offering new products and enhancing their knowledge of available options.
- Supported Direct Sales Agents by addressing their specific needs and requirements.
- Coordinated with product team to deliver training programs, enhancing dealership staff's product knowledge.
- Monitoring the daily activities and performance of the team.
- Financial benefits are re-evaluated during the analyzing phase discussion to ensure that the cost of improvements suggested will be supported by the benefit of the project.
- Resolved work-related issues within the team and organization.
- Coordinate with various department for smooth work flow with good interpersonal relationship.
- Finding the best-fit programme for the clients and giving branding ideas.
- Resolved issues and addressed work-related problems within team, fostering a collaborative work environment.
- Deal directly with customer either by telephone, Electronic or face-to-face.
- Financial benefits are re-evaluated during the analysing phase discussion to ensure that the cost of improvements suggested will be supported by the benefit of the project.
Audit Executive
RNS MOTORS PVT LTD
08.2016 - 08.2017
- Reviewed service job cards for accuracy and completeness.
- Monitored 3rd day PSF calls for compliance and quality.
- Verified invoices against job cards to ensure proper billing.
- Documented information and provided detailed reports to the reporting manager.
- Facilitated meetings with service advisors to identify business improvement opportunities.
Education
Diploma in Automobile Engineering -
Acharya Polytechnic
Bangalore 06.2012 - 06.2015
S.S.L.C -
BP Indian High School
Bangalore 03.2005 - 04.2012
Skills
- Automotive Sales
- Sales & Revenue
- Sales Performance
- New Business Development
- Business Development
- Sales Processes
- Sales & Marketing
- Customer Engagement
- Customer Satisfaction
- Customer relations
- Competitive Market Growth
- Outreach strategies
- Digital Marketing Strategies
- Performance Management
- Manpower Development
- Presentation skills
Languages
- English
- Kannada
- Telugu
- Hindi
Areas Of Expertise
- English
- Kannada
- Telugu
- Hindi
Personal Information
- English
- Kannada
- Telugu
- Hindi
Disclaimer
- English
- Kannada
- Telugu
- Hindi
Languages
English
First Language
Hindi
Proficient
C2
Telugu
Proficient
C2
Kannada
Proficient
C2
Timeline
Asst Sales Manager (EV Experience Lead)
Mahindra Electric Automobile Limited
11.2024 - 08.2026
Team Leader
ARRTHA CARS PVT LTD
09.2024 - 10.2024
Sr. Sales Consultant
PRERANA MOTORS PVT LTD
09.2022 - 07.2024
Sr. Sales Consultant
EPITOME AUTOMOBILES PVT LTD
08.2020 - 10.2021
Corporate Relationship Manager (CERTIFIED)
VARUN NEXA
08.2017 - 08.2020
Audit Executive
RNS MOTORS PVT LTD
08.2016 - 08.2017
Diploma in Automobile Engineering -
Acharya Polytechnic
06.2012 - 06.2015
S.S.L.C -
BP Indian High School
03.2005 - 04.2012