Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Director - Operations
7 Years 11 Months
PT Link Crafted International/ USA | 11.2018 - 10.2026
Directed operations in Indonesia.
Managed all operations including costing, purchasing, merchandising, production, export, communication with customers and suppliers, government office relations
Streamlined operational workflows, enhancing efficiency across multi-departmental teams.
Managed subcontracting firms to support the volume business and do seasonal 3-3.5M units.
For the past one year, I have been working from home after relocating to India to be with family.
Operations Manager
6 Years 10 Months
Hybrid Apparel/ USA | 01.2012 - 11.2018
Coordination with the concerned Merchandiser & the Factories, concerning the order with IE & Planning/Production/Commercial team to ensure garment shipment on time.
Keep close liaison with the buyer for all the merchandising activities like order booking, processing, order follow-up & export planning, etc.
Developed and monitored detailed time & action plan through weekly status updates, coordinating with PPIC for on-time shipment.
Ensuring all kinds of product samples such as Proto/ Fit/ PP samples, size set samples, and shipment samples arranging all submissions & approvals on time to the buyer.
Communicate with clients/ customers regularly to provide up-to-date info about the status of production and shipment of garments.
Prepared and maintained production plan with factory to meet delivery deadlines.
Addressed team feedback to implement corrective actions on production issues.
Ensure the timely shipment, mailing, and correspondence; talk to the buyers
Coordinating with production dept. & updating them about various approvals, clarifications, and pre-production meetings to ensure timely delivery.
Coordinating with the quality assurance team to ensure timely & routine inspection at different stages of production.
Monitoring the procurement and production for the timely delivery of the RM.
Led a team of 19 office members, coordinating tasks and responsibilities to ensure efficient workflow.
Arranged 3rd Party final garment inspections on confirmation from the buyer.
Maintaining the log of all the fit comments until the PP sample & follow up on the fit comments to meet the planned TNA.
Review all the garments for presentation/basic measurements before sending the same to the Buyer.
Advising and alerting Factories to set up standard Productivity and quality systems to achieve the required standard.
Quote styles and negotiate order bookings.
Personal follow-up to verify consumption of Fabric/ Trims/ Accessories, Production, Quality, Vessel booking, Delivery etc.
USA,Thailand/ Indonesia as a Merchandising Manager cum Operations in Charge
Merchandiser Cum Production Co-Ordinator
3 Years 6 Months
M/s Cotton Smith LLC/ USA | 06.2008 - 12.2011
Managed manufacturing processes in Thailand
Coordinated vendor communication to secure accurate deliveries and replenishment.
Monitored inventory levels to prevent stock shortages and overstock conditions.
Managed to do 1M units/month.
Senior Merchandiser
3 Years 1 Month
M/s Mediterranean Resources Apparel Industry | 03.2005 - 04.2008
Al-Dulayl, Jordan
Manufacturing and Exporting Factory in Jordan
Coordinated merchandising plans with production, sourcing, and sales teams to align order requirements.
Monitored fabric, trims, and sample approvals to maintain product consistency and specification accuracy.
Reviewed buyer comments and revised garment details to support timely development cycles.
Managed to handle 4-5 accounts.
Senior Merchandiser
3 Years
M/s Millennium Garment Factory | 01.2001 - 01.2004
Manufacturing and Exporting Factory in Jordan
Negotiated supplier terms to secure competitive pricing and timely material availability.
Coordinated with design, sourcing, and production teams to resolve order discrepancies.
Managed to handle 3 accounts and 0.5M units export/ month.
Merchandiser
1 Year
M/s Leela Scottish Lace Ltd | 01.2000 - 01.2001
Oversaw manufacturing operations at factory in India
Planned merchandise assortments to align stock levels with customer demand and seasonal requirements.
Production Co Ord cum QC & Merchandiser (Management-Trainee)
2 Years
M/s Sonal Garments | 01.1998 - 01.2000
Managed operations at manufacturing and exporting factory in India
Coordinated garment merchandising activities across buyers, production, and dispatch teams.
Monitored order status, fabric availability, and delivery schedules to maintain workflow accuracy.
Managed subcontract units productions and handled 3 accounts.
Education
Dip Engineering - Electronics and Telecommunication