Ramesh Murugesan
Dubai,UAE
Summary
Dedicated professional with extensive expertise in product knowledge and customer service. Proficient in using order tracking systems and managing complaints effectively. Recognised as a team player committed to enhancing customer satisfaction and operational efficiency.
Proactive and outgoing individual with keen desire to gain work experience and learn from customer service team. Offers excellent organisational and time management skills to complete tasks within deadlines. Quick learner, confident at working in fast-paced environments.
Knowledgeable about fostering positive customer relationships and delivering exceptional service. Offering strong communication, problem-solving, and organisational skills with keen attention to detail. Ready to use and develop customer service, teamwork, and conflict resolution skills in [Desired Position] role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Customer service officer
Kimberly Clark
Dubai, UAE
08.2022 - Current
- Improved customer satisfaction by providing prompt and efficient service.
- Managed difficult customer situations for maintaining company reputation.
- Delivered high-quality service with attention to detail and professionalism.
- Followed company guidelines to ensure consistent quality of service.
- Collaborated closely with team members to provide seamless service experience.
- Promoted a welcoming atmosphere, leading to increased return customers.
Education
Bachelor of Science - Mathematics
MCTM
Chennai, Tamil Nadu 04.2000 - 03.2003
Skills
- Order tracking system use
- Product knowledge expertise
- Team player
- Complaint management
- Customer Service
Timeline
Customer service officer
Kimberly Clark
08.2022 - Current
Bachelor of Science - Mathematics
MCTM
04.2000 - 03.2003
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