Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ramesh Naidu

Principal Architect - Security
Chennai,IOT
Ramesh Naidu

Summary

With over 16+ years of experience, played key roles in Product Management, Solution Architect and have been a Tech Savvy on new technologies and platforms like CRM CDP (Customer Data Platform), SaaS, Neural Network & Artificial Intelligence using Python.
• Immense experience in designing complex architecture framework, delivering high performance, highly resilient enterprise infrastructure solutions.
• Complex problem solving skills, especially in crisis situations.
• Experience in doing pre-sales support and giving solution presentation to senior leadership and project committees for any new project initiatives and budget approval.
• Experience building, leading and coaching technical teams in the area of new technologies.
• A passionate technologist who is a true business partner, highly focused on customer success.
• Experienced with large enterprises (Banking and non-Banking) which includes several Fortune 100 companies in the Singapore, US, UK and India.

Overview

17
years of professional experience
9
years of post-secondary education
2
Certifications

Work History

FRESHWORKS Pvt Ltd
Chennai, TN

Senior Project Architect
06.2019 - Current

Job overview

  • Single POC for all Security incidents across all the products
  • Mentoring and guiding a team of 40+ developers
  • Prepared, checked and coordinated documentation to support component design and application.
  • Worked closely with Pre sales team to build RFP's and ensured to participate in all customer interactions.
  • A part of Onboarding team from security engineering perspective.
  • Took ownership to upgrade Security score card and Bitsight reports
  • Presented project information and status updates to customers and fielded concerns.
  • Build and shared RCA documents across the stakeholders for any incident which occurred.
  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Maintained positive vendor relations to build strong partnerships.
  • Liaised with clients to better understand business needs and current market landscape.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Increased customer satisfaction by resolving issues.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Worked with customers to understand needs and provide excellent service.
  • Prepared variety of different written communications, reports and documents.
  • Actively listened to customers, handled concerns quickly and ensured to build effective solutions based on their security requirements.
  • Automated 30+ security threats across various modules in the product
  • Single POC for Entire Security SLA of product
  • One single point of contact between Product and Engineering
  • Designed SDLC plan for Automating of Release cycles – On alternate day basis
  • Designed SDLC for Translation of entire product into 40 different Languages
  • Trained and scaled up the Devops team
  • Key involved in every quarter Roadmap items
  • Designed multiple i2ps ( Idea to product)
  • Involved in solution designing and made a Executable level plans
  • Collecting Quarterly deliverables status and projecting to the stake holders
  • Coordinating with Key Dependent Teams during the i2p stages.

AGM, BookMyShow
Bengaluru, KA

Assistant General Manager
06.2015 - 05.2019

Job overview

  • Implemented Agile Software development methodologies for developing complex web Applications
  • Established project scope, project milestones and deliverables, project recourses, proposals and resolutions to escalated project issues
  • As the Project Architect, I reviewed, managed, and coordinated changes to the web development projects that does not impact on existing environment and add in more value to applications
  • Using CMS (Content Management System) Separation of design, structure and content these 3 layers allow many advantages throughout the life cycle of website
  • Each area of the site can be recreated and adjusted independent of the other areas
  • Relocated data and log files to improve I/O performance and stripped file groups to available disks to distribute loads
  • Handling a Team of 5 Sr Software engineers with proven track record of dealing with High level of mentoring, team building, conflict management in an emerging technology, time critical applications and highly stressful environment
  • Responsible to keep all web application projects according to organisation polices and involve in defining those policies to secure highly valuable data
  • Prepared documentation for the total web development projects process, vast environment architecture, and project technical navigation architecture and detail system configuration for each project
  • RSS (Really Simple Syndication) and Podcasts Implemented
  • Secure HTTP implemented (Https)
  • Participated in client (corporate communication dept.) interaction to negotiate feasibility
  • Involved in Coding using Smarty Template Engine
  • TinyMCE, control panel, Taxonomy(TBP),OpenX modules are implemented
  • Act as a single point contact for overall project delivery
  • Involved in design, Coding, and porting.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement

Eeyuva.com, EduexSoftsolutions Pvt Ltd
Hyderabad, TG

Project Architect
01.2009 - 01.2015

Job overview

  • Handling of client calls and Documenting their requirements
  • Building client specification matrix and in a friendly process getting approvals
  • Converting required specification matrix into process flow algorithm and segregating hours of work involved for each and every individual departments
  • Working with financial parameters with clients and seeing that project gets closed within required budget
  • Developing technical manual which included supported technologies and their frameworks
  • Developing proper work environment which included servers and VPN's setups
  • Close monitoring of code changes with different tools like kdiff etc
  • Handling of production launched and taking care of all Production deployment documents
  • Building of code manual and relevant documents as a wiki support
  • Strong knowledge on index engines like Endeca , Apache solr ,lucene
  • Updated Knowledge on Mem cache mechanism
  • Strong in error debugging and monitoring tools like Relic, Dbtuna etc
  • Deployed various Performance tips in order to achieve minimal latency and best page load time.

Menupages.com EduexSoft solutions
Hyderabad, TG

Sr.Manager
08.2007 - 01.2009

Job overview

  • One point contact for all client requirements
  • Single person responsibility for Development server maintenance and code structure
  • Every day tickets updations and release notes updation in JIRa
  • Exposure to various SEO techniques like canonicalisation search ,google add-words
  • Developed and maintained courteous and effective working relationships

Education

BITS Pilani K K Birla
Goa- WILP

M.Tech from COMPUTING SYSTEMS & INFRASTRUCTURE
01.2019 - 01.2021

Pondicherry University
Distance Mode

MBA from International Business Administration
06.2016 - 04.2018

Sri Venkateswara University College of Engineering

MSC from Organic Chemistry
06.2005 - 04.2007

Osmania University
Hyderabad, TG

Bachelor of Sciences from Maths,Chemistry and Physics, Physics
06.2002 - 04.2005

University Overview

During my graduation Handled various Cultural Activities and managed Tech Conference during academic days.

Skills

    Security Threat Architect

Team Building

Technology integration

Training and mentoring

Strategic planning

Critical Thinking

Mockups and prototypes

Product Management

Developing security plans

Certification

Aws Certified - Solution architect (Associate )

Timeline

Senior Project Architect

FRESHWORKS Pvt Ltd
06.2019 - Current

BITS Pilani K K Birla

M.Tech from COMPUTING SYSTEMS & INFRASTRUCTURE
01.2019 - 01.2021

Pondicherry University

MBA from International Business Administration
06.2016 - 04.2018

Assistant General Manager

AGM, BookMyShow
06.2015 - 05.2019

Project Architect

Eeyuva.com, EduexSoftsolutions Pvt Ltd
01.2009 - 01.2015

Sr.Manager

Menupages.com EduexSoft solutions
08.2007 - 01.2009

Sri Venkateswara University College of Engineering

MSC from Organic Chemistry
06.2005 - 04.2007

Osmania University

Bachelor of Sciences from Maths,Chemistry and Physics, Physics
06.2002 - 04.2005
Ramesh NaiduPrincipal Architect - Security