Ramesh N N
Bangalore,KA
Summary
Results driven Director of Engineering with 26 years of extensive experience in building high-performance teams and operationalising cloud solutions. Successfully scaled the India Centre of Excellence from 0 to over 130 engineers within a year, implementing measurable processes and establishing key performance indicators to enhance application health and meet service level agreements. Proficient in cross- functional collaboration, security compliance, and resource allocation strategies, complemented by a strong background in design, development and implementation of Business Applications experience, Applications in Banking, Treasury/Cash Management, and Automotive domains.
Overview
25
25
years of professional experience
Work History
Project Manager and Then Development Manager
SAP Labs India Pvt. Ltd.
04.2006 - 01.2011
- Business owner and Development Manager for the entire set of treasury applications. As a business owner I was a stakeholder in the product roadmap definition and delivery and as a Development manager I took care of the entire treasury team in Bangalore and was responsible for the team’s career development.
- Industry: Financials, Office of CFO solutions
- Project Description/Scope: Treasury and risk
- Led cross-functional teams to deliver projects on time and within scope.
- Developed project plans, timelines, and resource allocations to optimize workflow efficiency.
- Facilitated stakeholder meetings to gather requirements and ensure alignment with project goals.
Project Lead
SAP Labs India Pvt. Ltd.
04.2004 - 03.2008
- I was responsible for building the team to take over responsibilities for this product from a team in Germany.
- Industry: Financials, Office of CFO solutions
- Project Description/Scope: In house Cash: This is a cash management module where the solution offers to centralize all payments of corporate by the head office acting as a virtual bank.
- Developed project plans and schedules, ensuring alignment with organizational goals.
- Managed risks and issues, implementing mitigation strategies to minimize impact.
- Streamlined processes through continuous improvement initiatives, enhancing team efficiency.
- Mentored junior team members, fostering professional growth and knowledge sharing.
- Coordinated resource allocation and prioritization to optimize team productivity across projects.
Developer
SAP Labs India Pvt. Ltd.
10.2000 - 03.2004
- Design and development of Real estate module.
- Integrating Real estate module into the Loans module that developed using CRM one order.
- Industry: Banking, a financial service provider in Germany
- Project Description/Scope: Strategic development project for CRM in Banking
- Developed software solutions using SAP technologies to enhance user experience.
- Implemented best coding practices to ensure maintainability and performance of applications.
- Led code reviews to identify areas for improvement and foster a culture of continuous learning.
- Debugged complex software issues, leading to a more stable product release.
Developer
SAP Labs India Pvt. Ltd.
- Release 2.0: Design and development of Process Control
- Design and development of a flexible process control framework that could cater to any business process in CMS.
- Industry: Banking
- Project Description/Scope: Understand, Specify and Develop Collateral Management system product
Director of Engineering
Solera
02.2020 - 05.2025
- Built the teams from scratch across technology domains. I was one of the key Leadership roles entrusted to grow the India COE. Hire talent at a quick pace. We grew from 20+ to 350+ teams in a year. Curate bootcamps and set up teams for success with a High performance focus. Currently we have a thriving COE set up with more than 400 engineers in Bangalore. I was also responsible for the functions below:
- Lead a consistent, measurable process to operationalize and scale cloud solutions.
- Work closely with Engineering, cloud infra, Database teams, system, application services and security teams to ensure SLAs are met.
- Adhere to security and compliance safeguards and policies
- Establish key KPI, SLAs, metrics and measurements demonstrating application health
- Propose scalable team structures to align with location strategies and budget resource allocation and return on investment.
- Industry: Automotive
- Project Description/Scope: Automotive Dealer Solutions
- Led engineering teams to develop innovative software solutions for automotive data management.
- Streamlined project workflows, enhancing collaboration between cross-functional teams and reducing development time.
- Drove strategic initiatives to improve product quality and customer satisfaction through rigorous testing protocols.
- Mentored junior engineers, fostering skill development and promoting a culture of continuous improvement within the team.
- Established key performance indicators (KPIs) to measure engineering productivity and success across multiple projects.
- Collaborated with executive leadership on technology roadmaps, aligning engineering goals with overall business strategy.
- Evaluated emerging technologies to identify opportunities for integration into existing systems or develop innovative solutions.
- Mentored junior engineers in best practices and provided ongoing guidance on professional development opportunities.
- Led successful product launches by coordinating multidisciplinary teams and ensuring timely delivery within budget constraints.
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
Solution Architect
Independent Consultant
07.2015 - 12.2019
- Liaison with Business to address requirements and manage expectations from IT perspective
- Conduct regular workshops with various Tech teams to ensure information dissemination
- Ensure smooth delivery of Gaps identified during requirement workshops. Architect new digital solutions for the bank which involved integration with multiple cloud solutions(OKTA, BOX, DOCUSIGN), UI Technology( React framework), REST APIs development from scratch on existing Mortgage Loan Pre-authorization platform
- Quick Proof of concepts and Proof of Technology to ensure new tool usage for digital solutions
- Involved in vendor selection for new tools to aid digital solutions( went through multiple vendor selection process for content management solutions BOX and eSig nature solution DocuSign)
- Ensure quality and timely delivery
- Ensure the new digital solution is in-line with security and risk department norms. Regular meeting explaining the solution and address shortcomings to close feedback loop
- Co-ordinate with multiple Domain( SOA, Security, Ui framework, Content management etc.) to keep solution coherent and diffuse quick decisions to be consumed by all teams
- Defect management process and overall responsible for the quality of the solution
- Industry: Banking
- Project Description/Scope: Digital Online Application for Pre-authorization approval for Mortgage and Credit Card Instant Approval
Development Lead/Solution Architect
SAP
12.2011 - 06.2015
- Ensure smooth delivery of Gaps identified. Huge development of 5000 PDs in 3 months
- Ensure quality and timely delivery
- Responsible for Client set up and transport process of SAP
- Defect management process and overall responsible for the quality of the solution
- Help Centre of excellence team set up at the Bank
- Ensure scope containment and raise risk in case of scope creep
- Solve complex technical issues encountered by the team
- Interface with the functional team and set up Quality procedures around functional correctness
- Responsible for overall SAP solution quality. Looking into different facets of the solution like Performance, Design integrity, intrusion logic across releases
- Ensure smooth retrofit process between Production support and Development environment
- Helped bank with the N+1(Development and Support landscape in a On premise set up) design target architecture
- Participate actively in Performance tests and stress tests to benchmark and size the hardware across releases.
- Industry: Banking
- Project Description/Scope: Account origination
Subject matter expert
SAP
08.2011 - 12.2011
- Conduct workshops and prepare business blueprint for global disbursement process. Modules included were InHouse Cash and Bank communication module
- Design and help build a rapid prototype to validate the business blueprint design
- Deliver the Business blueprint taking all the workshop results
- Industry: Aerospace and security systems
- Project Description/Scope: Business blueprint for “Global disbursement processes
Education
Bachelor of Science - Engineering
Bangalore University
Bengaluru, India10-1999
Skills
- Strong experience in designing and implementing solutions around SAP and several third party components in the areas of Account Origination Deposits and Loans Management, Treasury and Risk, Cash Management
- Very good at positioning best of breed solution components to build comprehensive end-end Business solutions Docusign for electronic signatures, BOX solutions for Online content sharing capabilities along with FileNet (Content Management Solutions) integration, SPLUNK for enterprise logging, KAFKA queues for reliable messaging are some solutions I have worked with
- Worked with monitoring tools like KIBANA, SPLUNK, App Dynamics, Icinga, and New Relic
- Exposure to containerized application deployments (Docker), Kubernetes Enabling CI/CD using IaC (Infrastructure as Code) using Terraform for Kubernetes deployments
- Exposure to AWS cloud using EC2, S3 bucket for storage, Lambda for serverless functions, Cloudwatch for logging and monitoring, AWS glue for analytics
- Ideas for dashboards to have an Observable cloud solution where teams can be proactive towards supporting customers
- As a solution architect of digital solution I was responsible for a solution involving a new UI framework using React framework(UI), REST OData APIs from SAP CRM on SAP Gateway, and integrating several new age digital solutions like DocuSign for electronic signatures, Box for electronic file sharing
- Proposed unique solutions ( egusage of QR codes to transmit data from one device to another, Invisible re-captcha to prevent BOTs interacting with online applications, Okta and security patterns for digital online authentication of Customers) to build Bank digital solutions
- Worked on some of the tools in GCP platform when porting one of the solutions to GCP platforms One specific tool set was for logging and monitoring( Stack driver logging and Monitoring)
- I have set up a teams at short notice to show Business value eg a prototype to connect Bank mortgage system I was responsible for building to external Mortgage brokers in the market The Business was so happy and they set up a full-fledged project based on the prototype We delivered business value in under 4 months and the system is now live where external mortgage brokers can submit Mortgage loan application electronically to the bank
- This led to external brokers being able to communicate decisions back to their customers in less than 48 hours Previous to this project it took almost a week or week and half to communicate back the decision about the mortgage application This eliminated data discrepancies caused by paper-based communication and lots of back and forth communication between bank and brokers
- Deep understanding of SAP stack and applications specifically in the area of Banking applications and Office of CFO solution Suite
- A good understanding of all building blocks needed to build online digital platforms and to build high performing teams from scratch
- Project management
- Project planning
- Project scheduling
- Team collaboration
- Stakeholder communications
- Customer relations
- Staff management
- Strategic planning
- Client relations
- Budgeting and forecasting
- Risk management
- Scope management
- Project estimation and bidding
- Budget control
- Cross-functional collaboration
- Coaching and mentoring
- Conflict management
- Processes and procedures
- Cost control
- Team bonding
- Data analysis
- Productivity improvement
- Data review
- Presentations
- Performance improvements
- Business analysis
- Critical design review
- Root-cause analysis
- Software development lifecycle
- Systems installation, configuration, and upgrading
- Expense reports
- Change control processes
- Cost reduction and containment
- Functional & business requirements
- New product introductions strategies
Accomplishments
- Overall Solution Lead for 2 first digital projects at Banque Nationale. I introduced a lot of new tools and new platforms to the bank. I could convince the bank to install SAP Gateway and use OData APIs to leverage their existing developments and launch digital solutions. Did quick prototypes to the bank using UI framework which supported Omni channel support and demonstrated to the Bank Management. A quick solution could be set up leveraging their already existing Mortgage Origination platform we built over the years by developing REST APIs on existing solution. Introduced and help bank choose new tools for digital experience in eSig nature domain and document sharing domain. Today we have a live online solution which is capable of Pre-authorization of Mortgage Loans and approving credit card in less than 5 minutes. Many new capabilities were introduced at the bank for the first time at the bank and I closely worked with new vendors of the solution offerings for integration. Digital signatures, Electronic file sharing and introduction QR codes in banking applications were first suggested and introduced by my solution designs for the bank.
- Project of the Quarter in 2012. This was the biggest project in North America for year 2012 There have been three more go-lives at the Bank. The Bank has not missed a single deadline for go-live so far after I have come on the project. I have moved on from development lead role to Technical Architect. Currently playing a role of a Solution Architect.
- The proto-type which was not in scope of business blueprint was taken up and completed which was a great success and appreciated from the customer.
- Successfully delivered on 3 releases of new functionalities in the area of financial asset management and commodity trading.
- We had a successful go live of ten customers and many more in the pipeline just after first release of the product.
- Became completely responsible for the product in India also the Product Owner.
- The project was completed on time and delivered to the customer.
- 4 live customers and 20 new customers by the end of third release of CMS. Most successful banking Product.
Timeline
Director of Engineering
Solera
02.2020 - 05.2025
Solution Architect
Independent Consultant
07.2015 - 12.2019
Development Lead/Solution Architect
SAP
12.2011 - 06.2015
Subject matter expert
SAP
08.2011 - 12.2011
Project Manager and Then Development Manager
SAP Labs India Pvt. Ltd.
04.2006 - 01.2011
Project Lead
SAP Labs India Pvt. Ltd.
04.2004 - 03.2008
Developer
SAP Labs India Pvt. Ltd.
10.2000 - 03.2004
Developer
SAP Labs India Pvt. Ltd.
Bachelor of Science - Engineering
Bangalore University