Ramesh Pathak
Banker
New Delhi
Summary
Proven leader in sales management, adept at client relationship management and sales planning, with a track record of boosting sales revenue and expanding market share. At HDFC Bank, led teams to exceed sales targets through strategic business planning and effective lead generation. Skilled in staff management and market research, consistently achieving results by fostering long-lasting customer relationships and utilizing strong sales reporting skills.
Overview
9
9
years of professional experience
Work History
Sales Manager
Au Small Finance Bank
08.2023 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Area Sales Manager
SBI Card
03.2022 - 08.2023
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Led sales region to increase sales and boost team morale.
Sales Manager
HDFC Bank
10.2018 - 02.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Relationship Officer
Kotak Mahindra Bank
12.2017 - 09.2018
- Maintained and built close relationships with customers through regular contact and visits.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Contributed to the growth of the branch''s assets under management by consistently meeting sales targets.
Personal Banker
HDB Financial Services
08.2016 - 11.2017
- Cross-sold bank products and services to meet customer needs and provide options.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Sales Associate
Policybazaar Insurance Web Aggregator Private
04.2015 - 07.2016
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
B.B.M - COMMERCE
MADRAS UNIVERSITY
Chennai, India 04.2001 -
Skills
Sales Planning
Timeline
Sales Manager
Au Small Finance Bank
08.2023 - Current
Area Sales Manager
SBI Card
03.2022 - 08.2023
Sales Manager
HDFC Bank
10.2018 - 02.2022
Relationship Officer
Kotak Mahindra Bank
12.2017 - 09.2018
Personal Banker
HDB Financial Services
08.2016 - 11.2017
Sales Associate
Policybazaar Insurance Web Aggregator Private
04.2015 - 07.2016
B.B.M - COMMERCE
MADRAS UNIVERSITY
04.2001 -
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