Summary
Overview
Work History
Education
Skills
Accomplishments
Training
PRIOR EXPERIENCE OUTSIDE INFOSYS
Software
Timeline
Generic
Ramesh Perumal

Ramesh Perumal

Technology Lead
Kallakurichi

Summary

Experienced Technology Lead and Certified SCRUM Master with over 15 years in enterprise application development and support. Currently focused on transitioning into a Technology Architect role with specialization in cloud-native solutions, Kubernetes, and Azure. Proven ability to lead cross-functional teams, modernize legacy systems, and drive automation.”

Overview

13
13
years of professional experience

Work History

Technology Lead

Manulife/John Hancock Life Insurance Company
Chennai
05.2018 - Current
  • Lead the team (offshore/onshore) technically and ensure the delivery of all aspects of the project using Mapping Generator;
  • Identifying the manual work and automating those using different technologies and frameworks using Infosys Data Services Solution (iDSS) for 10 months;
  • Interact with Client Relations team to gather the requirement using RTM tool from Infosys PRIDE
  • Providing production support for daily batch operations for various systems using IPSP tool;
  • Design the migration methodology using previous case studied and experience within Infosys available in Process Database to provide effort benefit and used for 12 months
  • Requirements analysis and translation to technical specifications using Performance Metrics Tool;
  • Estimation, Project planning, identification and remediation of risks and issues using Project Budgeting System (PBS) tool used for 2 months;
  • Interact with customer and participate in business and system requirements sessions
  • Requirement gap analysis and transforming the functional specs into technical specs
  • Responsible for delivering the project as per customer requirements within the given time period
  • Creating Knowledge management repository to share between team members.
  • Track project activity milestone checks and schedule management in a smooth and efficient manner using Infosys PROMPT for 2 months.
  • Setting the development standards and ensuring the quality of deliverables. Tools like Probe, DP right click will be useful in maintaining quality of deliverables
  • Intelligently automate repetitive and programmatic tasks and model complex systems using NIA for 6 months.
  • Delivering high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty using ENCORE for 6 months.
  • Automate batch workload for various data loading and reporting processes using CA Workload.
  • Software: C#, VB.Net, SQL, Rally, PPM, ServiceNow, JIRA, CA Workload, New Relic, Angular7, Azure, BizTalk, Informatica, ESP, SonarQube
  • Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
  • Increased team productivity through effective collaboration, clear communication, and regular progress updates.

Technology Lead

US based Insurance
Mangalore
04.2016 - 04.2018
  • Providing production support for daily batch operations for various systems using IPSP tool;
  • Prevented defects by systematic way of analyzing defects and taking required action to prevent them from occurring in the future using DP right click for 15 months.
  • Done Batch support using ISPF tool and resolved incidents within given SLA.
  • Also worked on critical batch abend resolution
  • Followed the processes with reference to Pride for 6 months, which improved the quality and increased productivity.
  • Have delivered the service requests from clients on time without errors.
  • Optimized the service delivery performance engagements on key performance indicators like business value, productivity, quality, cycle-time using PROMPT for 15 months.
  • Have done root cause analysis and identified code changes for reported issues.
  • Coordinated with multiple upstream and downstream application to understand the root cause of any reported issue.
  • Software: ASP.NET, C#.NET, XML, XSLT, VS2015, Maestro, Deviation Monitoring AQT, Wily, AppDynamics, BMC Investigate, SQL Profiler, Perceiver, Dynatrace, SSIS,SSRS, BMC Truesight, HP QC, Remedy, Service Now, Star Team

Technology Lead

Retailer
04.2013 - 03.2016
  • Schedule meeting with the business to understand the functional requirement of each of the business owners across the bank’s Core applications.
  • Documentation of all the test cases and results using the templates available in KSHOP
  • Implementation of Extract migration in production with reference to iDSS for 2.5 years.
  • Provided System Integration testing support in Source bank side.
  • Coordinated with multiple applications and testing teams for System Integration testing
  • Worked on resolution of critical defects and fixed it successfully in given SLA
  • Minimized number of defects and to improved quality of deliverables using DP right click for 1.5 years.
  • Identified as one of the budding SME for Credit Management Platform of Collections and Recoveries application
  • Used client assets as per my role in secured manner as per the guidance in Clients Assets Access Management System for 1 year
  • Coordinated with customers and regularly updated them the status and progress.
  • Client’s compliance adherence and business process was effectively carried out using iNSIGHT for 1 Year
  • Client relationship management using Automated Status Reporting Tool by Infosys
  • Software: ASP.NET, C#.NET, WPF, SSIS, MVC, SQL SERVER 2008, WCF, Visual SourceSafe, TFS, Windows Script, Power Shell, SSRS, HP QC, JIRA.

Education

B.E - Electronics & Communication

Anna University
TamilNadu, India
04.2005

Skills

Database(SQL Server) - 1225 years

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Accomplishments

  • Recipient of the below awards.
  • Insta Award - Q3’2018
  • Best Partner - Award of Excellence – 2017
  • Crown Award (Most Valuable Player)- H2 FY’2014
  • Certificate of Excellence - Best Project Award June 2014

Training

  • Angular
  • ASP.NET Web API
  • ASP.NET MVC Fundamentals
  • Introduction to Big Data Technology Landscape
  • Docker
  • Azure Development in Visual Studio
  • Building native iOS, Android & Windows app in C# with VS
  • Dashboards with PowerBI
  • Build, Debug, Deploy ASP.NET Core Apps with Docker
  • Overview of tools for Agile methodology
  • Getting Started with ASP.NET Core in Visual Studio 2017
  • Microsoft Technical Seminar
  • Agile Scrum in Practice
  • Overview of Cloud Computing_ERCLD0001
  • Twitter Bootstrap
  • Basics of Virtualization
  • Hibernate Framework
  • JQuery JavaScript lib
  • Java Programming Part 2
  • WPF Programming
  • Microsoft Technical Workshop
  • FM-Service Orientation
  • Building Creative Confidence Week
  • HMM-Change Management -EL
  • HMM-Delegating -EL
  • HMM-Developing Employees-EL
  • HMM-Innovation Implementation-EL
  • HMM-Managing Upward-EL
  • HMM-New Manager Transitions-EL
  • HMM-Persuading others-EL
  • HMM-Time Management -EL
  • HMM-Leading and Motivation-EL
  • HMM-Presentation Skills-EL
  • HMM-Finance Essentials-EL
  • HMM-Global Collaboration-EL
  • HMM-Marketing Essentials-EL
  • HMM-Difficult Interactions -EL
  • HMM-Budgeting-EL
  • HMM-Strategy Execution-EL
  • Root Cause Analysis
  • Voice and Accent Training
  • Team Building_PSD025
  • Leading Teams
  • Introduction to Agile Methodologies
  • Agility and Scrum
  • SLA Awareness Training – Preliminary Level
  • Delivery Risk Management Training
  • Basic SoapUI
  • HMM-Customer Focus-EL
  • HMM-Negotiating-EL
  • HMM-Business Case Development-EL
  • HMM-Business Plan Development-EL
  • CAST
  • ASHI Induction
  • TypeScript
  • Introduction to MongoDB Development
  • Introduction to XML and JSON Data Parsing

PRIOR EXPERIENCE OUTSIDE INFOSYS

  • Company: ZYLOG SYSTEMS LIMITED
  • Duration: 01 Sep 2011 to 29 March 2013
  • Designation: SENIOR SOFTWARE ENGINEER
  • Role: Developer
  • Description of the project: Field Power converts the traditional paper and phone driven processes of Maintenance Repair and Overhauling businesses, Enterprise Equipment Management and Field Services Management, to a powerful web based Service order and service collaboration system. Field Power is an innovative way of managing field technicians and Customer in a different geographic location. It is a suite of enterprise wide Service management solution, which fully integrates all business services of a Service Management to a single control center. Field Power is a comprehensive solution for service call management, dispatching, scheduling, and equipment management. It gives flexibility of choice and preference in viewing and monitoring progress of the tasks. Field Power has many extensive features which includes Schedule Optimization, Real Time Dispatch, Location Based Service, Multiple Vendors/Locations, Field Service Integration, Field Service Results, Forecasting and Planning, Mobile Field Service, Inventory etc., Field Power also operate with multiple tenant functionality which enables high level security layer in between the tenants to manage the data and transactions tenant wise. Implementation of Field Power is also done through SAAS model to enhance its availability globally by incurring less software cost. Field Power plays a vital role in Mobile Field Service i.e., Field Mobility. Mobile field service requires that pertinent job data be available for your mobile field force, allowing mobile field resources to receive and send information about the work they are scheduled to do. Two way feedbacks ensure that when changes occur, everyone is informed.
  • Software: ASP.NET, Ajax, HTML, JavaScript, C#. NET, SSRS
  • Responsibility: Understanding the Functional specification documents.
  • Developed UI Screens according to the business requirements.
  • Interacted with Project in charge to identify alternatives and develop the appropriate technical solution and responsible for delivering the builds on planned time.
  • Unit testing and integration testing of the application.
  • Deployment of the Application in local testing Server and the Demo Server
  • Created Reports using SSRS for various application transactions.
  • Co-ordinate between On-Site and Off-Shore team.

Software

C#, VBNet, SQL, JQuery, JavaScript, VB Script, Windows Script, Power Shell, XML, XSLT, ASPNET, WCF, AJAX, MS SQL Server, Oracle, NHibernate, Angular7, Azure Open Edge Progress,

Timeline

Technology Lead

Manulife/John Hancock Life Insurance Company
05.2018 - Current

Technology Lead

US based Insurance
04.2016 - 04.2018

Technology Lead

Retailer
04.2013 - 03.2016

B.E - Electronics & Communication

Anna University

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