Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ramesh Poojari

Mumbai

Summary

Dynamic business development professional with proven success at Delhivery Ltd in driving revenue and enhancing customer relationships. Skilled in payment processing and customer onboarding, I excel in problem-solving and team leadership, consistently achieving business targets and securing new accounts through strategic planning and exceptional service.

Overview

6
6
years of professional experience

Work History

Retention & New Business Development Sr. Associate

Delhivery Ltd
Mumbai
04.2023 - Current
  • Onboard new retail customers.
  • Activate the new customer and provide the training for the booking process. Achieve the daily business target.
  • Drove revenue and secured new business.
  • Outstanding payment collection.
  • Daily plan meeting with existing and new customers.
  • EOD, take business details from existing and new customers; the same will be forwarded to HOD.
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Business Development Management Sr. Executive

Safexpress Pvt Ltd
Mumbai
02.2022 - 04.2023
  • Collaborated with cross-functional teams to improve the customer service experience.
  • Capitalized on a previous relationship, and performed market research.
  • Drove revenue and secured new business.
  • Coordinate with GTA to focus more on retail business.
  • Weekly, visit one branch, understand the branch's revenue and business issues, and give them solutions.
  • Outstanding payment collection, advertising in colleges, and Army Cottage for C2H and Safefree Location business.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Coordinated cross-functional teams to streamline processes and improve efficiencies.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Developed and implemented strategic plans to achieve company objectives.

Senior Key Account Executive

Inland World Logistics Pvt Ltd
Mumbai
07.2019 - 01.2022
  • Generated quotations based on take rates from branches.
  • Coordinated vehicle arrangements and customer follow-ups to ensure timely service.
  • Executed unloading procedures for vehicles returned by customers.
  • Managed communication with branches and brokers for operational efficiency.
  • Processed billing and e-billing updates in customer portal, including hard copies sent via mail.
  • Followed up with customers regarding outstanding short payments.
  • Recovered costs from drivers for material damages, shortages, or late deliveries.
  • Facilitated online bidding through customer portal (RFQ) to enhance procurement processes.
  • Identified and pursued new business opportunities within existing key accounts to increase revenue streams.

Education

Bachelor of Commerce - Accounting And Finance

M V Mandali’s Colleges of Commerce And Science
Mumbai Andheri West
05-2019

Some College (No Degree) - Commerce

Hansraj Jr College Of Science And Commerce
Mumbai (Andheri West)
05-2016

M. A. School - Maharashtra State Board of Secondary

Sheth M. A. School
Mumbai (Andheri West)
05-2014

Skills

  • Microsoft Office Suite
  • Customer onboarding
  • Payment processing
  • Revenue generation
  • Business development
  • Customer relationship management
  • Market analysis
  • Team leadership
  • Problem solving
  • Client training
  • Sales strategy
  • Email management
  • CRM expertise
  • Service orientation
  • Excel proficiency
  • Word processing skills
  • Accounting software proficiency
  • Tally with GST

Accomplishments

Best Performance of the Month, Delhivery Ltd., 12/01/2023

Languages

  • English
  • Marathi
  • Kannada
  • Hindi

Timeline

Retention & New Business Development Sr. Associate

Delhivery Ltd
04.2023 - Current

Business Development Management Sr. Executive

Safexpress Pvt Ltd
02.2022 - 04.2023

Senior Key Account Executive

Inland World Logistics Pvt Ltd
07.2019 - 01.2022

Bachelor of Commerce - Accounting And Finance

M V Mandali’s Colleges of Commerce And Science

Some College (No Degree) - Commerce

Hansraj Jr College Of Science And Commerce

M. A. School - Maharashtra State Board of Secondary

Sheth M. A. School

Similar Profiles

CREATE PROFILE
Ramesh Poojari