
Track record of 19 years experience in Operations management professional in Banking Industry. Retain strong leadership and interpersonal skills and advance strategic plans and objectives set forth by top management. Excellent organizational and time management skills. Ability to understand the complexities of tasks, change priorities, and meet deadlines. Inspire others to take action; change perspectives to present approaches by contributing to projects that deliver commercial value through strong execution on cost-efficiency and operational improvements.
I hold the responsibility of managing a team of climate analysts engaged in global operations, ensuring that climate risk assessments for both new and existing clients are carried out efficiently. I collaborate with the business team to facilitate the timely completion of Climate Risk Assessments (CRAs) necessary for credit decision process. My role requires me to prioritize a variable workload to meet the team's monthly targets. In addition, I track key performance metrics, promote staff development, conduct performance evaluations, and enhance process improvements.
Managing operation with multiple functions in Africa region and responsible for the timely processing of quality assurance in client onboarding and periodic review cases in Client Due Diligence team. Prioritized fluctuating workflow to ensure that operational commitments are met daily; conducted hiring, orientation and exit interview; handled time keeping and attendance tracking; administered staff development; performance reviews and salary inputs; Initiated system enhancement or maintenance requests in order to comply with the business needs.
Leading and driving a team of 15 analysts by providing developmental and growth opportunities with focus on leading the team with expertise in the field and by leveraging collaboration and strong engagement with onshore teams.
Responsible for ensuring the required Policies & Procedures are followed for all processes in KYC/CDD due diligence by performing Quality & Control Assurance. Processes covered are Client Due Diligence, PEP screening, Sanction Screening and Correspondent banking evaluation.
Team Collaboration and Leadership
Project management
Staff training and development
Risk management
Strategic planning
Quality assurance
Process improvement
Performance management
Regulatory compliance
ESG/Climate Risk
CDD/KYC/AML