Ramesh Singh Negi
House No-5, Block-B, Street No-5 , Uttrakhand EnclaveBurari
Summary
Motivated and analytical IT Associate with hands-on experience in network troubleshooting, hardware installation, and software configuration. Seeking to leverage strong problem-solving and communication skills to support an efficient and secure IT environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Associate
Physics Wallah Limited
09.2022 - 01.2026
- Job profile is to manage more than 90 computers & Laptop, 45 Maxhub Smart Board for engaged in live projects.
- Have hands on experience on Windows10 and Windows 11.
- Provide Level 1 / Level 2 technical support for Hardware, Software, Network, and user Issues.
- Diagnose, troubleshoot, and resolve technical problems via phone, email, remote tools and onsite support.
- Install, configure, and maintain operating systems (Windows, MacOS, Linux)
- Monitoring System performance and capacity
- Monitoring CCTV Camera
- Monitoring network uptime and reliability.
- Managing firewalls, Switches, NVR, routers, VPNs
- Troubleshooting connectivity issues.
- Ensuring business applications run smoothly.
- Applying patches, Updates, and Upgrades
- Https://www.pw.live
IT Manager
Cosmos Infra Engineering (India) Pvt. Ltd.
04.2014 - 07.2020
- Successful implementation of ERP system Highrise Kanix – the brain of the company.
- Running / joining different units /depts. together for better communication & data collection.
- Expertise in windows Server 2000, 2003, 2008, 2012 server management, E-MAIL SERVER hosting & domain Management.
- Resolving all software / hardware related problems & timely recommendation updation of the software for smooth running of computer systems.
- Wired & Wireless Networking among different companies having more than 50 computer systems.
- Http://www.cosmosinfra.com/
IT Manager
Jiffy info Solutions Pvt Ltd
Connaught Place
03.2010 - 03.2014
- Job responsibility at cosmos Infra Engineering (India) Ltd.
- Job profile is to manage more than 2 servers and 100 computers engaged in live projects.
- Have hands on experience on Windows 2003/2008 Server, XP Professional and Windows7.
- Managing Symantec Endpoint Protection database.
- Managing WatchGuard (Firewall) System Manager.
- MAIL SERVER (MDaemon) hosting & domain management.
- Managing Highrise Real Estate ERP Server.
- Maintain and troubleshoot DC, DHCP.
- Managing file & print server.
- Taking care of backup of server & client.
- Troubleshooting of desktop & laptops.
- At the end of my tenure I was handling all above working independently & efficiently.
- Www.jiffyinfo.com
System Administrator
SAS International
06.2003 - 02.2010
- Project: ERP Planning and Implementation
- Leading Team, analysis of problem, coordination with programmers and production peoples for customization, N/W and H/W Planning and implementation and handling responsibility for correct data in EDP, Generate MIS reports for Management.
- SQL - Installing and upgrading the SQL Database server and application tools, Creating primary database storage structures (table spaces), Creating primary objects (tables, views, indexes), Modifying the database structure, Enrolling users and maintaining system security, Controlling and monitoring user access to the database, Monitoring and optimizing the performance of the database, Planning for backup and recovery of database information, Maintaining archived data on tape, Backing up and restoring the database.
- www.pashma.com
Assistant of System Administrator (Desktop Engineer)
Bisht Computer Pvt. Ltd.
09.2002 - 05.2003
Assistant of System Administrator (Desktop Engineer)
Delphi Packard Electric System Ltd.
10.1999 - 08.2002
Education
B. Com Pass -
University of Delhi
01-2005
Senior Secondary -
CBSE
Delhi01-1999
Matriculation -
CBSE
Delhi01-1997
Skills
- ERP Planning and Implementation
- Data Base (SQL, FOXPRO)
- Infrastructure Planning and Implementation
- Servers -N/W with RF Connectivity on Windows, Linux
- System Administration (Windows Server 2000, 2016)
- Active Directory (AD DS)
- Group Policy Management (GPO)
- DNS & DHCP
- File & Storage Services
- Data Backup and Restoration
- IT Infrastructure Monitoring and Support
- Technical Support (Level 1 / Level 2)
- LAN/WAN Network Maintenance and Troubleshooting
- Wi-Fi Connectivity
- VPN Access
- System Updates, Patches, and Upgrades
- Computer Hardware Installation and Configuration
- BIOS/UEFI Configuration
- Troubleshooting Hardware Faults
- Peripheral Setup
- Antivirus Software Management
- Malware, Spyware & Ransomware Detection and Removal
- Real-time Protection and Scheduled Scanning
- Virus Definition Updates & Patch Management
- System Performance Optimization
- Endpoint Security Best Practices
- Experience with Antivirus Software (Microsoft Defender, Norton, McAfee, Kaspersky)
- Firmware Updates
- Networking Fundamentals
- LAN / WAN Setup & Configuration
- TCP/IP
- IP Addressing & Subnetting
- Router & Switch Configuration
- Network Cabling (UTP, RJ45 Crimping)
- Wi-Fi Configuration & Troubleshooting
- Network Security Basics
- Network Monitoring & Troubleshooting
- File / Printer Sharing
Certification
- Jetking Certified Hardware & Networking Professional
- One-year Software Engineering from SARVODAYA COMPUTER & MANAGEMENT INSTITUTE
- Microsoft Certified Professional (MCP)
- Microsoft Certified System Administrator (MCSA)
Present Salary
5.5 lacs PA
Personal Information
- Total Experience: 26 years in IT/EDP
- Date of Birth: 06/10/81
- Gender: Male
- Marital Status: Married
Timeline
Senior Associate
Physics Wallah Limited
09.2022 - 01.2026
IT Manager
Cosmos Infra Engineering (India) Pvt. Ltd.
04.2014 - 07.2020
IT Manager
Jiffy info Solutions Pvt Ltd
03.2010 - 03.2014
System Administrator
SAS International
06.2003 - 02.2010
Assistant of System Administrator (Desktop Engineer)
Bisht Computer Pvt. Ltd.
09.2002 - 05.2003
Assistant of System Administrator (Desktop Engineer)
Delphi Packard Electric System Ltd.
10.1999 - 08.2002
B. Com Pass -
University of Delhi
Senior Secondary -
CBSE
Matriculation -
CBSE