Ramesh Virda
Mentor
Vadodara,GJ
Summary
Caring Mentor bringing over a year of experience in related roles. Passionate about working with versatile individuals to support development of professional abilities as well as life skills and help develop to full potential. Friendly and personable professional willing to take on any challenge.
Energetic Mentor excited to manage both group and individualized instruction in various professional as well as personal area to promote learning and personal development.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Mentor Leader
TeleTech
Ahmedabad, Gujarat
08.2020 - 02.2022
- Guided and trained various teams of individuals to sharpen their soft skills and presentation part.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Created and oversaw training programs for operations.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Led projects and analyzed data to identify opportunities for improvement.
- Handled over 100 conversations per day on average to address customer inquiries and concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
B.Tech (70%) - Information Technology
Parul University
Gujarat 08.2015 - 09.2019
HSC (70%) -
JBS Children Paradise School
Rajasthan 06.2014 - 05.2015
SSC (70%) -
Global Indian International School
Gujarat 06.2012 - 05.2013
Skills
Social integration
undefinedTimeline
Mentor Leader
TeleTech
08.2020 - 02.2022
B.Tech (70%) - Information Technology
Parul University
08.2015 - 09.2019
HSC (70%) -
JBS Children Paradise School
06.2014 - 05.2015
SSC (70%) -
Global Indian International School
06.2012 - 05.2013
Achievements
- Nominee for the "Employee of the Year" award
- Received "Best Performance" award in the probation period
- Stood "Top Performer" for 6 months in a row right after the probation period
- Winner of several other awards and contests hosted by the organization
- Achieved the position of a Mentor in a period of just 7 months from date of joining the company
Hobbies & Interests
- Team Sports
- Chess
- Cooking
- Exercising and healthcare
- Outdoor Activities
- Travel
- Binge-watching
- Reading
- Swimming
Achievements
- Nominee for the "Employee of the Year" award
- Received "Best Performance" award in the probation period
- Stood "Top Performer" for 6 months in a row right after the probation period
- Winner of several other awards and contests hosted by the organization
- Achieved the position of a Mentor in a period of just 7 months from date of joining the company
Hobbies & Interests
- Team Sports
- Chess
- Cooking
- Exercising and healthcare
- Outdoor Activities
- Travel
- Binge-watching
- Reading
- Swimming
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