Ramesh K Ananthanarayanan
Bengaluru
Summary
Results-driven, self motivated & Seasoned professional in general known for high productivity and specialize in operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Asst General Manager
Deccan Supply Chain Solutions Pvt Ltd
Bengaluru
2024.01 - Current
- Ensured that customer service standards were met or exceeded at all times.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Collaborated with other departments within the organization to coordinate projects.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Ensured compliance with company policies, procedures, and regulations.
- Identified opportunities for cost savings and operational efficiency improvements.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Motivated and led team members to work together to achieve targets.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Met business targets with streamlined operations strategies.
- Initiated cost-saving measures to optimize operational expenses and increase profitability.
Sr. Manager
Flipkart India Pvt Ltd
Bengaluru
2013.10 - 2023.03
- Coordinated with internal departments & vendors to ensure successful execution & completion of projects according to set timelines by Management.
- Established effective communication channels between different departments within the organization.
- Identified areas of improvement within existing operations through process analysis and benchmarking.
- Managed a team of 25+ direct reportee's by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Guided change management initiatives to ensure smooth adoption of new business practices.
- Oversaw talent acquisition, training, and development programs to build high-performing teams.
- Managed crisis situations, implementing contingency plans to minimize impact on operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Effective communication and coordination with transporters, vendors, and customers, ensuring prompt and accurate deliveries and proactive issue resolution.
- Planned transportation routes for X-dock shipments using routing applications to improve delivery timelines and reduce cost.
- Achieved 55k shipments handling in a day with 160 vehicle turnaround, demonstrating efficient planning and execution of operations
- 25% SLA improvement in Order-to-Delivery (O2D) by optimizing the network for Marketplace orders.
- Successfully reduced overall logistics costs by 10% in the South zone through effective route and capacity optimization of trucks.
- Implemented resource cost reduction strategies in the South zone, resulting in a remarkable 25% decrease in costs by leveraging flexible resources for loading and unloading activities.
- Improved storage capacity by an impressive 30% through the utilization of vertical storage and the implementation of trolleys for storage and movement.
- Realized a remarkable 50% reduction in dock cycle time for 1 Full Truck Load (FTL) by utilizing trolleys for efficient movement across zones and distribution centres.
- Streamlined cross-dock processes and achieved a space reduction of 50K sqft through effective layout optimization
PPQ Engineer
Wipro GE Healthcare India Pvt Ltd
Bengaluru
2001.11 - 2013.09
- Implemented engineering strategies to improve production efficiency.
- Assisted in troubleshooting issues related to product design or manufacturing processes.
- Provided support during the installation, maintenance, repair, and calibration of equipment.
- Calibrated scientific or technical equipment.
- Evaluated existing operational procedures and provided recommendations for improvement.
- Assigned tasks to staff members in order to meet deadlines and maximize productivity.
- Conducted regular audits of inventory accuracy and quality assurance checks on incoming shipments.
- Managed the cycle count process by conducting periodic physical counts of inventory items.
Education
BBA - Business Administration
Madras University
Bengaluru, KA2009-12
High School Diploma -
MNTI
Bangalore1997-11
Skills
- Warehousing & Logistics Management
- Project execution
- Layout Planning
- Business operations knowledge
- Quality & Compliance
- Training and skill development
- Team Management
- Workflow Coordination
- Process Improvement
- Customer support & Supply Chain Management
Languages
English
First Language
Hindi
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
kannada
Upper Intermediate (B2)
B2
Malayalam
Intermediate (B1)
B1
Telugu
Beginner (A1)
A1
Affiliations
- Passion for long drives on bike.
- Cooking as a hobby
- Meetings individuals/professions of other fields or sectors and understand prospects
- Work life balancing.
Accomplishments
- Recognized with the Best employee management award in Wipro GE healthcare for contributions towards new product launch
- Recognized with COOL THE GANG award in two consequent BBD's in Flipkart for the completing the BBD sales without any breach & errors during the sale period.
Certification
- GB certified from Flipkart.
References
References available upon request.
Timeline
Asst General Manager
Deccan Supply Chain Solutions Pvt Ltd
2024.01 - Current
Sr. Manager
Flipkart India Pvt Ltd
2013.10 - 2023.03
PPQ Engineer
Wipro GE Healthcare India Pvt Ltd
2001.11 - 2013.09
BBA - Business Administration
Madras University
High School Diploma -
MNTI
- GB certified from Flipkart.
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