Ramesh Kumar

Encouraging manager and analytical problem-solver with talents for QM team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. 13 Years of enriched experience in Manufacturing industries covering Overall Quality Management with addition to specialization in field of Development Quality, Customer Quality, Product Quality and Supplier Quality. Currently employed with "Bosch Home appliances" since 17 Feb 2017 as "REFRIGERATOR QUALITY HEAD".

• Awarded as Sparkz 2020 qualifiers by BSH India for High Impact Employee category
• Awarded as Value Champion 2023 for the category of "Fairness"
• Project-Supplier Localization team award for successful completion of part release & supplier audit on time
• Project Top freezer SPC reduction award for contributing in Value Engineering topics
• Successfully decreased the Field defect rate up to 33% in Mixer Grinder through Supplier improvement projects, Workshops with CFT, Process audits, PDI Inspection process optimization, Regular meetings with supplier & cross functional teams
• Certified ISO QMS Lead Auditor-ISO9001:2015 & Lean Six Sigma Green Belt from TUV SUD
• Achieved the target of main line defects & Incoming defects to 150PPM by frequent supplier visits, audits & implementing strategic projects in Samsung

• BSH Home Appliances India Pvt Ltd, 6+ yrs, 02/17/2017, Present, Manager - Quality REFRIGERATOR division, Factory QM Lead for Refrigerator division & responsible for meeting quality KPI's., Monitoring the Quality performance of suppliers, Inline & Field and setting improvement targets., Problem-solving coordinator for the factory.(8D Expert), Achieving all KPIs related to Field Quality Index (TCR, Warranty costs)., Field defect monitoring, return part analysis, and proposing CAPA., Conducting regular rejection analysis meetings with Suppliers for defect improvement., Identifying training needs and recommending improvements for team members., Developing employees' capabilities and fostering cross-functional collaboration., Establishing Quality Management systems in the factory, Bosch Product system 14Q basics assessor for refrigerator factory
• BSH Home Appliances India Pvt Ltd, Feb 2017 - Dec 2021, Deputy Manager- Quality -Consumer Products (OEM), QM Lead in IN Mixer Grinder, Juicer Mixer Grinder, Hand Blender projects., Carry out System & Process audit during Supplier approval process, Responsible for implementing 14Q Basics at Supplier end, Monitor the Quality performance of the supplier and set targets for improvement, Responsible for New part qualification as per Component Qualification Process (CQP) & implementing Q requirements as per defined standard, Improving capability of supplier processes & systems through Jidoka, Poke-Yoke & Quality Improvement projects, 8D coordinator for PCP in India for CTS & major issues, Carry out PFMEA for new project
• Samsung India Electronics Pvt Ltd, 5+ yrs, 08/2011, 02/2017, Supplier Quality Engineer-Refrigerator division, Planning & execution of Supplier System & process Audit as per the schedule for PRF suppliers, Handling the Inline/Supplier Quality issues by using the Problem solving techniques, Raising QTR (Quality Trouble Report) to suppliers for the parts which doesn't met specifications, Proper Implementation of 4M+1E Changes and ECN Approval, Supplier Quality improvement activities(prevendor inspection, Bench marking & Best practice sharing), SQC management in the system through 7-Point Matching report, Responsible for release of Suppliers & Qualification of parts, Inspection of incoming materials from various suppliers.
• Techmat Heat treaters India Pvt Ltd, India, 2 yrs, 11/2009, 08/2011, Quality Managent System-Engineer, Accountable for customer audits & ISO/TS 16949 audit at the system, Documentation controller for the factory, Preparation of Control Plan, FMEA, PFD, training plans & skill Competency matrix preparation, Conduct Internal Audit on System., Monthly Review report preparation; Management Review Meeting., Visual Aids for general awareness to shop floor people., MSA & SPC Study.

• Date of Birth: 03/27/1988
• Marital Status: Single