Ramesh Naik L T
Davangere
Summary
Seeking a position to utilize my skills and abilities in an organization that offers
challenged and professional growth while being resourceful, innovative and flexible.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Reliance Retail Ltd (Jio Mart)
Bangalore
03.2021 - 04.2022
- Handle inbound customer queries, issues, and requests promptly and professionally.
- Fulfilling Order and timely delivery status checking.
- Picking, Packing, Trip creation, and order fulfill status tracking.
- Co-ordination in resolution in customer complaints.
- Provide accurate information about Reliance Jio products, services, and promotions.
- Maintain a positive and empathetic attitude while interacting with customers.
- Follow up with customers to ensure their concerns are addressed satisfactorily.
Inventory Executive
Bigbasket
Bengaluru
10.2018 - 11.2020
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Manage goods, keep record of stocks and storage, and pack orders.
- Ensured proper storage conditions for all items in the warehouse.
- Inventory Monitoring: Regularly tracking the levels of goods or materials in stock to identify when replenishment is needed. Ordering,Initiating orders or acquiring new supplies to replace depleted stock. This can involve interacting with suppliers, placing purchase orders.
Education
Associate of Arts -
Govt GB PU College
Hagaribommanahalli, KA05-2018
High School Diploma -
S V H School
Hagaribommanahalli, KA04-2016
GNM -
S V N P College
Hagaribommanahalli, KASkills
- Order management
- Customer relationship
- inventory managements
- strong analytic skills
- strong problems solving skill
- MS Office, Word, Excel, Power Point ,Micro soft Email
- Outlook email, microsoft teams, SAP
Affiliations
- Travelling.
- Social Interest
- Internet Surfing
- It gives them an opportunity to help in people in meaningful way
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Timeline
Customer Service Representative
Reliance Retail Ltd (Jio Mart)
03.2021 - 04.2022
Inventory Executive
Bigbasket
10.2018 - 11.2020
Associate of Arts -
Govt GB PU College
High School Diploma -
S V H School
GNM -
S V N P College
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