Garivi Ramesh REDDY
Bengaluru
Summary
Detail-oriented and proactive DevOps Engineer with three years of experience in automating, optimizing, and managing mission-critical deployments in fast-paced environments. Skilled in utilizing industry-standard tools like Jenkins, GitHub, Nexus, and SonarQube to streamline build processes, manage permissions, and ensure quality and security in continuous integration/continuous deployment (CI/CD) pipelines.
Overview
4
4
years of professional experience
Work History
AWS Cloud/ Devops Engineer
CISCO SERVICES
08.2021 - Current
- Configured AWS CloudWatch alarms for proactive monitoring of system performance
- Understanding the full details of the architecture and approach, along with highlighting the issue with the engineering/Dev Team, and working to fix the issue in the production account.
- Utilizing Splunk to work on API Gateway issues and data analysis for troubleshooting the repeated errors in architecture designs for ECS gateway errors.
- Managing the Kubernetes infrastructure (EKS) for the Cisco partner and customer portal, and working on the PODS CPU and memory utilization on EKS and AWS CLI.
- Handling the backup jobs on the RDS database, maintaining the job frequency, and working on the rules and subscriptions of the job.
- Responsible for the daily activities and maintaining end-to-end infrastructure health monitoring for Cisco customers, Cisco partner portal customers, and UI-related issues.
- Worked on AppDynamics service tool and ServiceNow monitoring tools for the daily activities, and worked on the RCA for the daily repeated issues that occur in production.
- Managing AWS infrastructure for the Cisco partner portal and customer portal, and responsible for understanding the complete architecture design and the workflow, and preparing troubleshooting documentation for the L1 and L2 support teams.
- Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications and services on the AWS platform.
- Using Splunk generates daily uploads of data and customer records.
- Providing infrastructure-related support to developers and tracking the issues through Jira.
- Collaborated with teams to create user stories for onboarding new jobs in Jenkins.
- Daily review of ServiceNow alerts for issues like build failures, build creation errors, and repository setup problems, ensuring prompt troubleshooting and resolution.
- Authored comprehensive Jenkins files incorporating required stages (build, test, deploy) to automate workflows.
- Managed build agents in Jenkins by setting up, adding, and maintaining nodes to ensure smooth scaling of CI/CD processes.
- Configured and maintained Jenkins jobs, ensuring optimal performance and reliability.
- Implemented and managed user groups, roles, and permissions to secure access, and streamline operations.
- Proactively troubleshot and resolved build issues, reducing downtime, and increasing productivity.
- GitHub integration with Jenkins.
- Created and managed repositories, ensuring robust version control practices.
- Configured repository permissions to maintain code security and integrity.
- Integrated GitHub with Jenkins to trigger automated builds and maintain seamless code deployments.
- Implemented SonarQube in CI pipelines to improve code quality.
- Address incidents where Jenkins builds fail, quickly diagnosing issues with Jenkinsfiles, build agents, or configuration settings, and restoring proper functionality.
- Resolve incidents related to repository creation, permission misconfigurations, and integration problems with Jenkins, ensuring that new code commits trigger seamless, automated builds.
- Troubleshoot and rectify access and permission-related incidents in SonarQube, ensuring that code quality analysis processes remain uninterrupted.
- Maintain detailed logs of all ServiceNow incidents, analyze trends, and work with cross-functional teams to implement preventive measures, and improve overall system stability.
- Daily review of ServiceNow alerts for issues like build failures, build creation errors, and repository setup problems, ensuring prompt troubleshooting and resolution.
- Address incidents where Jenkins builds fail, quickly diagnosing issues with Jenkins files, build agents, or configuration settings, and restoring proper functionality.
Cloud Devops engineer
Wipro Limited
- Working as a Cloud Devops engineer in Wipro Limited.
Education
B.Tech - Electronics and Communication Engineering
Skills
- Linux
- Windows
- Bash
- Git
- Jenkins
- Docker
- Nexus
- CI/CD pipeline automation
- Customer support
- Incident management
- Amazon Web Services (AWS)
- SonarQube
Projects
CISCO SERVICES, AWS Cloud/ DevOps Engineer, 08/01/21, Present, CX (Customer Portal)/PX (Partner Portal) is a Cisco Application used by the Cisco customers to check the details about their contract with Cisco and upload details. This application processes the device data in the form of upload and makes it available at Cisco portal. These applications are hosted on AWS cloud architecture.
Additional Information - Availability
Immediate
Timeline
AWS Cloud/ Devops Engineer
CISCO SERVICES
08.2021 - Current
Cloud Devops engineer
Wipro Limited
B.Tech - Electronics and Communication Engineering
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