Ramesh Singh Rawat

• Managed daily operations of a busy Chinese restaurant.
• Directed staff training to ensure excellent customer service.
• Oversaw inventory management and ordered supplies regularly.
• Maintained relationships with existing clients by providing superior customer service.

• Supervised daily operations ensuring efficient workflow and high service standards.
• Trained and mentored staff on customer service best practices and menu knowledge.
• Coordinated staff schedules to optimize coverage during peak dining hours.
• Inspected work areas regularly for cleanliness and organization standards.
• Communicated with other shift managers to facilitate continuum of customer service.
• Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.

• Always greet and welcome guestsss promptly in a warm and friendly Manner with thanks and give fond farewell to guests conveying Anticipation for their next visit.
• Speak with guests and staff using clear and professional language, and Answer phone calls using appropriate telephone etiquette.
• Ensure guest are serviced within specified time
• Answer any questions regarding menu and assist with menu selections.
• Anticipate any unexpected guest needs and react promptly and tactfully.
• Serving water to guests and refilling beverage glasses as needed.
• Following and maintaining all sanitation and safety procedures.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Communicate additional meal requirements, allergies, dietary needs, And special requests to the kitchen.
• Reviews order dockets ensuring accurate and timely preparations for Order requirements accordingly.
• Perform shift closing on the Point of sales terminal and tally cash and Credit card settlements.
• Take an active role in coaching and developing junior staff.
• Take staff briefing discuss about the sale planning to how can achieve Target, Share positive feedback, give new ideas to management which can easily achieve Target and allocate the staff to work section allocation.
• Allocate the staff side job, CCGL, store Order, Clean the store and set properly store,
• fill check list morning, afternoon, evening & closing.
• Always take the responsibility of the development company.
• Take an active role in social media reviews and ratings per day more than 8 to 10 reviews personally take responsibility.
• Take all table feedback to guest about the food and service Supervised daily operations in a high-energy restaurant environment.
• Coordinated team schedules to ensure optimal staff coverage during peak hours.
• Trained new employees on service standards and restaurant procedures.

• Supervised daily restaurant operations ensuring efficient service and guests satisfaction.
• Trained and mentored junior staff on service protocols and menu knowledge.
• Coordinated with kitchen staff to ensure timely food preparation and delivery.
• Always greet and welcome guests promptly in a warm and friendly Manner with thanks and give fond farewell to guests conveying Anticipation for their next visit.
• Speak with guests and staff using clear and professional language, and Answer phone calls using appropriate telephone etiquette.
• Ensure guest are serviced within specified time
• Answer any questions regarding menu and assist with menu selections.
• Anticipate any unexpected guest needs and react promptly and tactfully.
• Serving water to guests and refilling beverage glasses as needed.
• Following and maintaining all sanitation and safety procedures.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Communicate additional meal requirements, allergies, dietary needs, And special requests to the kitchen.
• Reviews order dockets ensuring accurate and timely preparations for Order requirements accordingly.
• Perform shift closing on the Point of sales terminal and tally cash and Credit card settlements.
• Take an active role in coaching and developing junior staff.
• Take staff briefing discuss about the sale planning to how can achieve Target, Share positive feedback, give new ideas to management which can easily achieve Target and allocate the staff to work section allocation.

• Assisting guests by providing menus; keeping menus clean Presentable.

• Placing and replacing silverware as needed.

• Stocking wait staff serving stations with napkins, utensils, trays, Condiments, and salt and pepper containers.

• Directing guests to restrooms or exits as needed.

• Clearing table as guests complete their meals and preparing tables for Next guests.

• Assists in cleaning, opening/closing tasks, and other duties as needed

• Take an active role in coaching and developing junior staff.

• Working as trainee steward and serving duties as assigned from Supervisor and captain.

• Assisting in cleaning and opening or closing tasks

• Cleaning and setting tables and placing seasonal decorations, Candles, and table cloths.

• Welcoming customers, seating them, serving them water or Refilling their glasses, and delivering beverages from the Bartender

• Keeping menus clean and presenting them to customers

• Clearing tables and preparing them for the next customers.

• Scraping food from dirty dishes, pots, pans, plates, flatware, and Glasses, washing dirty dishes, and putting them away

• Assisting with sweeping, mopping, and polishing the restaurant, bar, Kitchen, and equipment.

• Transporting used linen to or from the laundry or housekeeping.

• Assisting guests by providing menus; keeping menus clean and Presentable

• Placing and replacing silverware as needed.

• Stocking wait staff serving stations with napkins, utensils, trays, Condiments, and salt and pepper containers.

• Directing guests to restrooms or exits as needed.

• Clearing table as guests complete their meals and preparing tables for Next guests.

• Assists in cleaning, opening/closing tasks, and other duties as needed.