Dedicated professional with extensive experience in customer service, team collaboration, and operational management. Proficient in developing efficient systems and training staff to enhance service delivery and operational effectiveness.
Overview
10
10
years of professional experience
Work History
Owner
WOW Burger
Ahmedabad
08.2020 - Current
Prepared high-quality burgers using fresh ingredients and equipment.
Maintained cleanliness and organization of the cooking station and surrounding area.
Followed food safety guidelines to ensure safe food handling practices.
Operated kitchen equipment, including grills and fryers, with care.
Responded to customer inquiries regarding menu items and ingredients.
Followed health code regulations regarding proper food handling procedures.
Assisted in maintaining restaurant cleanliness standards by wiping down tables after customers had left.
Owner
Courier Service
Ahmedabad
04.2018 - 07.2020
Delivered packages efficiently across designated routes and locations.
Maintained accurate records of deliveries and pickups for tracking purposes.
Communicated with dispatch to confirm delivery schedules and changes.
Collaborated with team members to optimize delivery processes and routes.
Resolved customer inquiries regarding delivery status and issues promptly.
Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
Checked and secured package loads before deliveries.
Owner
Major Selection
Ahmedabad
01.2016 - 03.2018
Trained and supervised staff on customer service best practices.
Developed inventory management system for efficient stock control.
Handled cash register operations and balanced daily sales reports.
Coordinated marketing strategies to promote shop offerings.
Maintained vendor relationships for timely product delivery.
Ensured compliance with health and safety regulations in the shop.
Created visually appealing displays to enhance customer experience.
Handled customer inquiries, complaints, and returns professionally.
Analyzed sales data to identify opportunities for growth.
Assistant Manager- Influencer & Brand Partnerships at Body Cupid - WOW Skin Science and WOW Life ScienceAssistant Manager- Influencer & Brand Partnerships at Body Cupid - WOW Skin Science and WOW Life Science