Ramgopal Karanam

Systems Engineer

Infosys Ltd.

01.2023 - Current

Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
Designed and maintained secure network infrastructure for a global beauty and cosmetics company, supporting enterprise operations with a focus on cybersecurity and performance optimization over 1.5 years.
Configured and managed Cisco and Ivanti VPN solutions, ensuring secure remote access for distributed teams, and enhancing connectivity reliability.
Administered Cisco Firewalls (ASA and FTD), executing upgrades, and implementing security policies to protect critical network assets and mitigate threats.
Managed Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), optimizing cloud-based security configurations to safeguard applications and ensure seamless user access.
Implemented Akamai Content Delivery Network (CDN) and Web Application Firewall (WAF), handling onboarding, traffic redirection, and security configurations to improve content delivery speed and protect web applications from vulnerabilities.
Conducted in-depth traffic analysis to identify performance bottlenecks, optimizing network traffic flow, and ensuring high availability of client services.
Collaborated with cross-functional teams to deliver scalable, secure network solutions, aligning with business objectives, and enhancing operational efficiency.
Contributed to cybersecurity initiatives by applying training knowledge to strengthen network defenses and ensure compliance with industry standards.

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