- SPORTS
- NETWORKING
- READING
- PUBLIC SPEAKING
RAMGOPAL KUMAR
Summary
Experienced Computer Operator skilled in data entry, system maintenance, and user support. Streamlines processes to enhance accuracy and efficiency while delivering timely reports for operational decisions. Trains staff and collaborates with management, ensuring effective communication and customer support. Digitalises documents and maintains data integrity while adapting to diverse technical demands.
Overview
5
5
years of professional experience
Work History
COMPUTER OPERATOR
PANKAJ GLASS WORKS LTD
FIROZABAD, INDIA
11.2021 - Current
- Created and maintained spreadsheets using Excel.
- Scanned documentation and entered into database to maintain accurate records.
- Kept computer systems in excellent working order by performing preventative maintenance.
- Transferred data from paper formats into database systems to keep digital formats.
- Preparing the complete balance sheet using the company's software covering gross profit, net profit, production, item incoming and dispatch data.
- Performed data updates on information in company system.
- Produced accurate and detailed functionality reports each day.
- Regularly generated and printed reports to monitor activity and changes.
- Entered, updated, and maintained accurate data in company databases to support decision-making processes.
- Organised files, faxed reports and scanned documents into document management system.
- Assisted with answering phone calls and emails and delivering mail to support administrative staff.
- Reviewed daily customer orders and input data into system.
- Adapted to new data entry software quickly, becoming proficient in multiple platforms to meet diverse project needs.
- Managed confidential employee records, entering and updating details in the HR management system.
- Utilised advanced Microsoft Excel functions to organise, filter, and manage large datasets effectively.
- Adapted to new data entry software swiftly, becoming a go-to resource for colleagues requiring assistance.
- Set up and installed computer hardware, software and user accounts for staff.
- Generated reports for infrastructure monitoring, upgrade and management activities.
- Trained new employees on computer system usage, promoting adherence to best practices and company policies.
- Analysed system performance reports, identifying trends and recommending enhancements for improved functionality.
- Troubleshot connectivity issues, restoring internet and network access quickly and efficiently.
Education
Bachelor of Science - SCIENCE
SHREE NABAB SINGH MAHAVIDHYALYA, BAINDI
Firozabad, UP01-2019
12TH -
SHREE P.D. JAIN INTER COLLEGE, KOTLA ROAD
Firozabad, UP01-2015
COURSE - ADVANCE DIPLOMA IN SYSTEM MANAGEMENT
AHAMAD COMPUTER EDUCTION CENTER
FIROZABAD2015
10TH -
ADARSH SAMAJ INTER COLLEGE, DAULATPUR
Firozabad, UP01-2013
C GRADE - CCC CERTIFICATE
NIELIT
Skills
- Microsoft Excel
- Microsoft Excel formulas
- Data processing
- Document management
- System monitoring
- Hardware and software installation
- Software installation
- Application setup
- Knowledge of operating systems
- Operating system knowledge
- Customer service
- Client support
- Staff training
- Team collaboration
- Documentation skills
- PowerPoint slide updates
- Adobe Photoshop editing
- Hardware maintenance
- Data processing
- Hardware and software updates
- Photography and image editing
- Photography
- Video editing
- CorelDraw
Interests
Languages
Hindi
Advanced
C1
English
Upper Intermediate
B2
DECLARATION
- I Hereby declare that all the information given above is true and correct to the best of my knowledge.
Date:
Place: Ramgopal Kumar
Timeline
COMPUTER OPERATOR
PANKAJ GLASS WORKS LTD
11.2021 - Current
Bachelor of Science - SCIENCE
SHREE NABAB SINGH MAHAVIDHYALYA, BAINDI
12TH -
SHREE P.D. JAIN INTER COLLEGE, KOTLA ROAD
COURSE - ADVANCE DIPLOMA IN SYSTEM MANAGEMENT
AHAMAD COMPUTER EDUCTION CENTER
10TH -
ADARSH SAMAJ INTER COLLEGE, DAULATPUR
C GRADE - CCC CERTIFICATE
NIELIT