Ramit Das
Kolkata
Summary
Dynamic, Proactive Management Professional with Business Development as Core Competency ~ Sales, Operations & Distribution as Key Area of Expertise Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
17
17
years of professional experience
Work History
Manager ◻ Merchant Services
HDFC BANK LTD
Kolkata
09.2022 - Current
- To handle HNW Customers of HDFC Bank.
- Achieve Targets - Merchant TIDs, UPI and Cards Volume, FLOAT, Term loan, Insurance, CASA, etc., etc..
- Possesses vision to identify organizational strengths and weaknesses, to redirect missions, create new markets, segments, and harvest business opportunities.
- Handling a team of 7 relationship officers.
- Closely interact with Branch Managers and Relationship Managers to acquire new Merchants through Current Accounts.
- Ensure all Portfolio Merchants are profitable and closely monitor transactions of each TID that they are on an increasing trend.
- Ensure customer cross sales and services on a regular basis.
Manager
Reliance Jio Infocomm Ltd
Kolkata
12.2021 - 09.2022
- Handling a team of OnRoll CSLs and Offroll Xdss, Jio Associates, and Jio Centre Associates.
- Appointing & Controlling Distributors
- Conducting different Retail Engagement Program throughout the year to grab more Mobility market share
- Distribution for prepaid and postpaid Business
- Increase market demand by visiting retailers and penetrating them
Branch Manager
Matrimony.Com LTD (Bharat Matrimony)
Kolkata & Bhubaneswar
11.2019 - 12.2021
- Revenue drive from Tele-Sales Business with 103 Team members
- Backend Operations
- Customer Service
- Business Development and increase Manpower productivity
- Optimum utilization of available Resource
- Branch Handing
- HNI Sales
- Monitoring and managing a team of telesales executives and driving productivity through team leaders
- Segregating and assigning leads across the executives
- Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved
- Periodically reviewing the performance of the team, driving metrics around individual performance, attrition, quality, talk time and number of calls being made by the team
- Constantly motivating executives driving them towards incentives and controlling attrition
- Identifying training needs and highlighting the same
- Always created new milestone and month on month growth on Revenue
- Highest Ever Revenue in the month of Nov’2019 and got Rs.50000 as incentive
Asst. Branch Manager
Syska LED Pvt Ltd
Kolkata, South 24 PGS, Howrah, Hooghly, Nadia
02.2019 - 11.2019
- Team management: ASMs, TSM and Sales Officers
- Reporting to RSM (DGM)
- Channel & Distribution Management
- Ensure Revenue targets through Retail Distribution and bridge the gaps in distribution by Distributors and Super stockiest
- Responsible for expansion & profitability of Channels
- Handing Business: LED, WIRE & IRON
- Follow-up with Team for Target DRR on hourly basis
- Achievement of Monthly Target with a Growth of 10% of Last month and create New Milestones
Area Sales Manager
Vodafone-Idea LTD
Odisha & Kolkata
03.2013 - 09.2018
- Handling a Team of 7 TSMs
- Appointing & Controlling Distributors of 3 Districts of Odisha
- Conducting different Retail Engagement Program throughout the year to grab more market share
- Distribution for prepaid Business (2G & 4G)
- Increase market demand by visiting retailers and penetrating them
- Responsible for expansion & profitability of 2G & 4G prepaid Business of a channels of Clusters of Sambalpur
- Drive merchandising excellence including the use of signage & vinyl for visibility leadership against competition through proper guidance to TSMs / SEs
- Achieve Primary targets, secondary targets, Gross Targets and all KPIs through close supervision of Executives
- Continuous provide On-Job-Training to team of TSMs, TSE, Team Leaders, DSEs
- Promoted from TSM to ASM in Kolkata Circle
- In Cumulative Ranking Always among Top 3
- Winner of different contest during the year
- Like: Lucky Man1, Lucky Man2, FR86&3 contest
- Given highest growth in - Traffic Movement and consistent performer in Revenue increase along with quality acquisition increase
Retail Area Manager
SSTL (MTS)
Kolkata
11.2011 - 02.2013
- Appointing & Controlling Distributors
- Mapping and territory alignment of Area
- Increasing UAO base
- Tracking Primary, secondary and tertiary market wise-Beat wise Retail wise
- Data Card placement and get acquisition
- Conducting market survey & supervising promotional activities
- Work on maximization of market share, market wise- beat wise- Retail wise
- Providing training to the staffs of distributors
- Preparing and Developing MIS
- Auditing MIS of Distributors
- Attending Customer care issues of the channel
- Monitoring Stock position of both Distributor and retailer
- Increase market demand by visiting retailers and penetrating them
- Taking reports from DSRs, Supervisors and guide them
Data-Lead (Deputy Manager)
Reliance Communication LTD
Kolkata
06.2010 - 10.2011
- Appointing & Controlling Distributors
- Distribution for Data Business (CDMA - 1X, Net connect, and GSM- 3G Dongles)
- Increase market demand by visiting retailers and penetrating them
- Handling a team of 6 Asst
- Managers
- Responsible for expansion & profitability of Data Business of a Clusters of Kolkata
- Drive merchandising excellence including the use of signage & vinyl for visibility leadership against competition through proper guidance to SEs
- Achieve Primary targets for Devices & 3G Dongles through close supervision of Executives
- Set targets & evaluate Secondary placement & target achievement for Devices (1X & HSD) & 3G Dongles from individual SEs; continuously provide On-Job-Training to team of SEs, Distribution FOS, DSTs, DSAs, and Retails
- Improve distribution and visibility of Data Cards
- Design schemes & promotions to increase distribution width & depth for 1X, HSD and 3G
- To drive the postpaid Data Business from DST, DSA, Retail and train/review them on weekly basis
- Promoted on April'2011, from Data Distribution to all verticals head in Data Business of a clusters and given a team of 6 TSMs
- Giving constant growth in sales volume and Revenue month by month
- Greeted by Distribution Head for Best performer in all parameters and achieving targets in the month of November and January
Retail Manager
Sify Technologies LTD
EAST
11.2007 - 05.2010
- To take care of Retail Chain of Retail Outlets and drive business from them
- Sify's Brand building
- Responsible for increasing the Volume of sales from 280 Retail Outlets (franchisees) all over EAST
- To Plan, Budget, Estimate Results and conduct all promotional activities (BTL) all over East
- To look after the new products launches and find ways to create their image in market by different Promotional activities
- To grab new Outlets
- Achieve Sales Target and Target of Value Added Services in Value from the all 280 outlets
- To visit outlets personally and drive business through Telecallers and update all new initiatives to all franchisees
- To set targets to franchisees of different parameters
- To build good relation with all franchisees
- Proper planning to increase the browsing revenue and Value Added Services revenue Like >>Mobile Recharge, Railway and Flight Ticketing, Online Education, Utility Bill payments, etc
- The Job is also to Look after the new products launches and find ways to create their image in market by different Promotional activities
- Awarded for Best Performer on 04'Mar'2008 in INDIA
- Awarded special incentive for highest performer in Value added services in October in India
- My photo was sent all 3500 outlets as a Best performer in India, in Sep'2008 for giving 30% consistent growth in 4days promotional activities
- Got increment for>> “MOSTLY ACHIEVING TARGETS“ twice
- Awarded and greeted by President for giving highest growth in sales, in all India basis, in Jan,2009
- Promoted to E-port Manager to Look after Entire Eastern India's Franchisees Business
- Reporting to General Manager
Education
MBA - Marketing Specialization
PUNJAB TECH UNIVERSITY
01.2008
B.COM ( H) -
C.U
01.2005
ISCE -
Delhi01.2002
ICSE -
Delhi01.2000
Skills
Managerial skills
- Sales & Distribution
- Tele-sales Business
- Strategy Planning
- Product Management
- Brand Management
- Sales and Marketing
- Business Development
- ROI Accountability
- Turnaround Management
- Cost Control
- Corporate Excellence
Functional Skill
- Revenue Expansion
- Optimum Utilization of Resources
- Client Servicing
- Key Account Management
- Team Building and Leadership
- Customer complaints
- Inbound and outbound call management
- Branch Operations
Languages
- English
- Bengali
- Hindi
Personal Information
Date of Birth: 03/31/83
Salary
Negotiable (Present CTC is Rs.13,10,000/- P.A)
Timeline
Manager ◻ Merchant Services
HDFC BANK LTD
09.2022 - Current
Manager
Reliance Jio Infocomm Ltd
12.2021 - 09.2022
Branch Manager
Matrimony.Com LTD (Bharat Matrimony)
11.2019 - 12.2021
Asst. Branch Manager
Syska LED Pvt Ltd
02.2019 - 11.2019
Area Sales Manager
Vodafone-Idea LTD
03.2013 - 09.2018
Retail Area Manager
SSTL (MTS)
11.2011 - 02.2013
Data-Lead (Deputy Manager)
Reliance Communication LTD
06.2010 - 10.2011
Retail Manager
Sify Technologies LTD
11.2007 - 05.2010
MBA - Marketing Specialization
PUNJAB TECH UNIVERSITY
B.COM ( H) -
C.U
ISCE -
ICSE -
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