Summary
Overview
Work History
Education
Skills
Core Skills
Timeline
Generic

Ramiya Karthikeyan

Milton Keynes

Summary

Dynamic Product Manager with a proven track record at Amazon, specializing in product strategy and go-to-market execution. Successfully launched innovative features, driving significant cost savings and enhancing user engagement. Skilled in A/B testing and stakeholder management, I leverage data analysis to optimize customer journeys and deliver impactful results.

Overview

16
16
years of professional experience

Work History

Product Manager

Amazon Prime-Tecsource
03.2021 - 01.2022
  • Launched Amazon's first voice-activated shopping feature for Alexa-enabled devices, resulting in a 12% increase in impulse purchases.
  • Optimized the product detail page layout through A/B testing, leading to a 20% improvement in conversion rates and 15% reduction in return rates.
  • Developed a sustainability scoring system that drove a 45% increase in eco-friendly purchases.
  • Pioneered AR integration into the mobile app, enabling virtual try-ons and boosting conversions for fashion/home décor by 3%.

Product Manager

Amazon
Bangalore
06.2018 - 01.2022
  • Launched 5 high-impact logistics products, achieving $5M+ cost savings.
  • Implemented OTP-verified delivery for 8M+ packages, reducing claims by 90%.
  • Shipped Recipient Tracking feature for 33M+ customers, reducing inquiries by 30%.
  • Enabled recovery of warehouse-blocked packages, driving $2M+ cost savings.
  • Delivered internal tool allowing 25 third-party logistics partners to customize seller name visibility.
  • Built dashboards to recover $2M+ in revenue leakage from underreported dimensions.
  • Launched real-time truck weight monitoring to ensure compliance.
  • Defined 3-year roadmap and led 2 global product launches with 80%+ adoption.

Product Manager

Indeed Inc.
Austin
08.2017 - 05.2018
  • Led launch of intercept features across platforms, increasing new account creation by 273K/month.
  • Optimized SERP job cards via A/B testing, improving sponsored job revenue by 1.2%.
  • Launched ‘Disliked Job’ filtering improving match quality by 2.57%.
  • Spearheaded street-address mapping & commute-time features, increasing NPS and revenue.
  • Drove 11% YoY increase in email open rates and 8% increase in CTR through personalized job alerts.
  • Led job alert personalization rollout to 50+ markets with 22% engagement uplift.
  • Co-led concept and delivery of lightweight web app for India, scaling DAUs to 50K in <2 quarters.
  • Piloted ‘Indeed Connect’ resume search product with 50+ SMBs; validated engagement hypotheses.

Product Operations Manager

Uber
Hyderabad
05.2015 - 07.2017
  • Integrated Japanese wallet adding $200M topline, 300K users, and $0.6M savings.
  • Led global miniapp roadshow with $0.6B growth potential and 2.1M FTEs.
  • Designed tax solution enabling compliant invoices for Taiwan launch ($5M/month savings).
  • Enabled monetized daily restaurant payouts aiding COVID relief.
  • Built reconciliation tool improving defaulter handling and reduced write-offs by 15%.
  • Enabled cash collection via Paytm/Wirecard to improve delivery partner experience.

Business Analyst – BFSI/Insurance/SAP

TCS
01.2009 - 04.2016
  • Translated business requirements into BRD/FRD/User Stories using UML techniques.
  • Led requirement elicitation via workshops, interviews, and focus groups.
  • Conducted impact/scope/gap analysis to align with client business needs.
  • Executed validation, QA, and UAT to ensure feature delivery.
  • Prioritized features using MoSCoW, Kano, and business value methods.

Network Engineer

ITM Business School
02.2006 - 11.2008
  • Implemented and maintained secure network infrastructure.
  • Provided Tier 3/4 support and performed regular patching/upgrades.

Education

MSc - Data Science

University of Hertfordshire
UK
04.2024

B.Tech - Information Technology

Anna University
India
05.2005

Skills

  • Product strategy and roadmap development
  • Go-to-market execution
  • A/B testing and experimentation
  • Agile methodologies
  • Stakeholder management
  • Customer journey mapping
  • Machine learning models
  • Data analysis and visualization
  • Model evaluation
  • Feature engineering
  • User segmentation and engagement
  • Funnel optimization
  • Churn reduction strategies
  • AI-driven personalization
  • Voice and AR innovation
  • Jira project management
  • Confluence documentation
  • Figma design tools
  • Miro collaboration software
  • Google Analytics insights
  • Tableau data visualization

Core Skills

Product strategy & roadmap development, Go-to-market planning & execution, A/B testing & experimentation (Optimizely, Amplitude), Agile methodologies (Scrum/Kanban), Stakeholder & cross-functional team management, Customer research & journey mapping, Machine Learning models (classification, NLP, clustering), Data Analysis & Visualization (Python, SQL, Tableau), Model evaluation, feature engineering, Tools: Python (pandas, scikit-learn, NLTK, spaCy), SQL, Jupyter, User segmentation & engagement campaigns, Funnel optimization, churn reduction, AI-driven personalization (recommendation systems), Voice & AR interface innovation, Tools: Jira, Confluence, Figma, Miro, Google Analytics, Tableau, APIs: LinkedIn API, ATS integrations, Platforms: Mobile, Web, Alexa, Miniapps, E-commerce, Logistics, Payments, Recruitment, Job Search, AI/ML, Smart Devices

Timeline

Product Manager

Amazon Prime-Tecsource
03.2021 - 01.2022

Product Manager

Amazon
06.2018 - 01.2022

Product Manager

Indeed Inc.
08.2017 - 05.2018

Product Operations Manager

Uber
05.2015 - 07.2017

Business Analyst – BFSI/Insurance/SAP

TCS
01.2009 - 04.2016

Network Engineer

ITM Business School
02.2006 - 11.2008

MSc - Data Science

University of Hertfordshire

B.Tech - Information Technology

Anna University
Ramiya Karthikeyan