Hi, I’m
Ramiya Raghu
Project Manager
Chennai,TN
Summary
Experienced Project Manager with 10+ years of expertise in healthcare, enterprise IT, and business operations, specializing in agile execution, risk management, and cross-functional leadership. Certified SAFe 6 POPM, skilled in roadmap planning, backlog optimization, and financial oversight to drive efficient project delivery. Adept at leveraging Lean Six Sigma methodologies, JIRA, and data analytics to enhance quality and strategic execution. Collaborative, adaptable, and results-driven, committed to delivering scalable solutions and business impact.
Overview
10
years of professional experience
6
years of post-secondary education
8
Certifications
Work History
Adrenalin Esystems
Business Analyst
05.2024 - 03.2025
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Led agile teams to deliver HRMS product enhancements through effective backlog management planning.
- Developed and prioritized user stories and acceptance criteria in collaboration with stakeholders and development teams.
- Conducted market research on HRMS trends to inform product strategy and ensure competitive positioning.
- Facilitated daily stand-ups, sprint reviews, and retrospectives to ensure continuous improvement and alignment with business goals.
- Create clear, concise business requirement documents (BRDs), user stories, functional specification documents (FSDs)
- Authored over 25+ user stories and 10+ functional specs that enabled faster dev cycles and reduced rework by 15%.
- Identified plans and resources required to meet project goals and objectives.
Nordic Solutions
Freelance Business Analyst
01.2021 - 05.2024
Job overview
- Collaborated with clients and teams to design technology solutions that enhance market competitiveness.
- Ensured project alignment and delivery by facilitating communication between stakeholders.
- Led projects from planning to implementation, focusing on optimization and market positioning.
- Developed training programs for smooth user adoption and increased customer satisfaction.
- Maintained documentation for traceability and stayed updated on industry trends.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
Officers Training Academy (Indian Army)
Language Trainer
09.2019 - 02.2020
Job overview
- Designed and delivered customized English language and soft skills training programs for Indian Army cadets using interactive and immersive methodologies to improve communication proficiency.
Allied School of Languages
Freelance Soft Skills Trainer
01.2018 - 01.2019
Job overview
- Conducted engaging workshops for high school students on leadership, time management, and emotional intelligence, integrating interactive activities, mentorship, and career readiness training to support personal and professional growth.
Siemens
Senior System Engineer
04.2012 - 06.2013
Job overview
- Led the implementation of Soarian Clinicals EHR, collaborating with clinical teams to gather requirements and translate them into actionable project plans, backlog priorities, and execution strategies.
- Managed project timelines, stakeholder expectations, and cross-functional coordination to ensure seamless deployment and user adoption.
- Oversaw UAT cycles, ensuring system features aligned with clinical workflows and compliance standards.
- Directed issue resolution and risk management, maintaining project quality and efficiency throughout the implementation.
- Led Agile teams to implement healthcare applications, reducing production time by 30 minutes, resulting in a 15% increase in operational efficiency.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Affiliated Computer Services (Xerox Corp)
System Development Associate
07.2009 - 04.2012
Job overview
- Expanded responsibilities in Agile product development, managing end-to-end feature delivery for McKesson Paragon, Epic, and HIS products.
- Led product discovery by gathering requirements for clinical and administrative modules, ensuring compliance with HIPAA and business standards.
- Owned backlog management, collaborating with offshore and onshore Scrum teams to drive timely, high-quality releases across the SDLC.
- Spearheaded automation initiatives, leading the design and rollout of CPOE and e-prescription modules, enhancing medication accuracy and patient safety.
- Implemented patient scheduling optimization, reducing appointment backlogs by 25% and improving healthcare accessibility.
- Partnered with marketing teams to create use-case-driven demo scripts and sales collateral, supporting client onboarding and go-to-market strategies.
- Optimized clinician onboarding workflows, cutting onboarding time by 30 minutes and enhancing system adoption—earning direct client appreciation.
- Recognized for strategic execution, product delivery excellence, and contributions to operational workflow improvements in healthcare IT.
- Assisted with proposal development by conducting research, developing timelines, and crafting compelling narratives that showcased the team''s capabilities and expertise.
- Contributed to the development of best practices within the organization, sharing knowledge with colleagues and fostering a culture of continuous improvement.
- Conducted post-project evaluations to identify areas of improvement, applying lessons learned to future initiatives for continuous growth and development.
- Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
- Assisted in budget management to ensure cost-effective allocation of resources while maintaining high-quality outputs.
- Supported product discovery efforts by assisting in gathering requirements for clinical and administrative modules, ensuring alignment with HIPAA regulations and business standards.
HCL Technologies
Customer Support Executive
01.2008 - 10.2008
Job overview
- Provided exceptional customer service and technical support via phone, email, and chat.
Education
Narsee Monjee Institute of Management StudiesNavi Mumbai
MBA from Marketing
04.2022 - 12.2023
T.J Institute Of Technology
Bachelor of Engineering from Electronics and Communication
04.2003 - 05.2007
Skills
Problem-solving
Requirements gathering
Analytical thinking
Project management
Project planning and development
Strategic planning
Schedule management
Team collaboration
Work flow planning
Task prioritization
Cost control
Client relations
Document management
Data analysis
Budgeting and forecasting
Scope management
Root-cause analysis
Vendor sourcing
Certification
SAFe Product Owner/Product Manager (POPM), 04/01/25
Timeline
Business Analyst
Adrenalin Esystems
05.2024 - 03.2025
Narsee Monjee Institute of Management Studies
MBA from Marketing
04.2022 - 12.2023
Freelance Business Analyst
Nordic Solutions
01.2021 - 05.2024
Language Trainer
Officers Training Academy (Indian Army)
09.2019 - 02.2020
Freelance Soft Skills Trainer
Allied School of Languages
01.2018 - 01.2019
Senior System Engineer
Siemens
04.2012 - 06.2013
System Development Associate
Affiliated Computer Services (Xerox Corp)
07.2009 - 04.2012
Customer Support Executive
HCL Technologies
01.2008 - 10.2008
T.J Institute Of Technology
Bachelor of Engineering from Electronics and Communication
04.2003 - 05.2007