Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ramji Singh

Retail Store Manager & Merchandiser
Kanpur
Ramji Singh

Summary

Dynamic retail professional with 12+ years of experience in store operations, team leadership, and visual merchandising across UAE, India, and Saudi Arabia. Skilled in driving sales growth, optimizing store layouts, maintaining inventory levels, and delivering exceptional customer service. Proficient in English with working knowledge of Arabic, and known for staying calm under pressure

Overview

13
years of professional experience
3
Languages

Work History

Woodland (Aero Club) Pvt Ltd.

Merchandiser
01.2025 - Current

Job overview

• Plan, coordinate, and execute visual merchandising strategies to enhance product visibility and boost sales.
• Maintain optimal stock levels by monitoring inventory, replenishing products, and coordinating with suppliers.
• Analyze sales trends and customer preferences to suggest product placement and promotional strategies.
• Ensure brand guidelines are consistently met across displays and product arrangements.
• Collaborate with store and marketing teams to implement seasonal and promotional layouts.
• Conduct regular market and competitor analysis to identify new opportunities for merchandising improvements.

ATHLETES CO- Apparel group

Store Manager
10.2021 - 08.2024

Job overview

  • Brief and guide the staff on achievement of the daily/weekly/monthly sales target.
  • Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.
  • Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs.
  • Ensure minimal stock loss manage stockrooms.
  • Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times.
  • Apply creative techniques to achieve / exceed the store sales target.
  • Ensure has the required stock levels to maximize the sales.
  • Weekly audit the store administration and resolve discrepancies if any.
  • Manage the daily roaster, leave and grievances of the retail staff.
  • Maintain the visual merchandising standards at the stores all the time as per set VM standards.
  • Promote the Club Apparel Loyalty Program of the company for repeat sales.
  • Supervise the store and provide feedback to the Area Manager with regards to the employees and products.
  • Ensure awareness and vigilance at all times of security in the store without any negligence.
  • Must be updated about the various brands of the group for suggestive selling to the customers.
  • End to end store operations responsibility.
  • Must be physically fit to stand for extended hours and heavy lifting.

Marks and Spencer

Section Manager
12.2019 - 04.2021

Job overview

  • Overseeing the day-to-day operations of the store, ensuring that everything runs smoothly.
  • Managing the store opening and closing procedures.
  • Scheduling shifts and ensuring adequate staffing levels.
  • Conducting performance review and addressing any personal issues.
  • Ensuring high level of customer satisfaction by addressing customer complaints & inquiries.
  • Implement strategies to improve customer experience & drive sales.
  • Monitoring stock level and processing orders to replenish inventory.
  • Managing stock control process including receiving and organizing shipments.
  • Conducting regular inventory checks to prevent shrinkage.
  • Driving sales to meet or exceed targets.
  • Analyzing sales data to identify trends and make inform business decisions.
  • Implementing promotional strategies to boost sales.
  • Overseeing the layout and presentation of the store to attract customers.
  • Implementing seasonal & promotional display.
  • Ensuring the point-of-sale systems and other technology in the store are functioning properly.
  • Discover the specific needs of each person that enters the store by using open question and developing product knowledge.
  • Support buyers by advising of customer comments and feedback to create a retail environment that is innovative, unique and customer friendly.
  • Participate in sales training and programs to enhance sales skills and techniques.

Splash-Landmark Group

Supervisor
10.2016 - 04.2019

Job overview

  • Delivering exceptional customer service to boost satisfaction.
  • Recommend merchandise to customers based on their needs and preferences.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Respond to customer’s questions and requests in a prompt and efficient manner.
  • Contact other stores and locations to determine merchandise availability.
  • Contribute to team success by exceeding team sales goals.
  • Handling customer concern with professionalism.
  • Ensure compliance with health & safety regulations.
  • Managing store administration, budget and inventory.
  • Crafting strategies to increase store traffic and profitability.
  • Ensure minimal stock loss manage stockrooms.

Marks and Spencer

Section Manager
03.2012 - 10.2016

Job overview

  • Provided technical and functional sales support to prospective customer to ensure customer satisfaction with minimal supervision.
  • Developed and delivered high quality standard Oracle presentations and demonstrations.
  • Articulated and presented advanced product features, benefits and solutions.
  • Performed customer care solving customers’ complaints and queries while managing back store and stock inventory and transfers.
  • Achieved weekly and monthly sales targets to ensure management’s desired revenues within a time frame.
  • Manage proper and attractive merchandise display, ensuring strategic placement of products that maximize purchases.
  • Handle task of preparing and maintaining sales record on a daily basis.

Education

Subharti University Meerut

MBA from Distance learning
01.2012

CSJM University Kanpur

Bachelor of Science from Physics & Chemistry
01.2010

Skills

Multitasking, integrity and time goal oriented

Timeline

Merchandiser

Woodland (Aero Club) Pvt Ltd.
01.2025 - Current

Store Manager

ATHLETES CO- Apparel group
10.2021 - 08.2024

Section Manager

Marks and Spencer
12.2019 - 04.2021

Supervisor

Splash-Landmark Group
10.2016 - 04.2019

Section Manager

Marks and Spencer
03.2012 - 10.2016

CSJM University Kanpur

Bachelor of Science from Physics & Chemistry

Subharti University Meerut

MBA from Distance learning
Ramji SinghRetail Store Manager & Merchandiser