Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Timeline
Generic

Ramjith E V

KYC Officer
Bangalore

Summary

To build a long-term career in the banking sector where I can effectively contribute my knowledge in KYC norms, AML compliance, and document validation, supporting the institution’s goals in risk mitigation and regulatory compliance.


Overview

12
12
years of professional experience
2015
2015
years of post-secondary education
4
4
Languages

Work History

Business Development Executive

Atlas Distributors Pvt Ltd
02.2022 - Current
  • Performing the KYC of the customer before distributing the products.
  • Analyze operational data (inventory levels, shipping times, order fulfillment rates).
  • Identify inefficiencies or bottlenecks in the supply chain.
  • Monitor stock levels to avoid overstock or stockouts.
  • Forecast demand based on historical data and market trends.
  • Collaborate with procurement to ensure optimal inventory levels.
  • Optimize delivery routes to minimize cost and delivery time.
  • Track and analyze transportation costs, delays, and vendor performance.
  • Provide short-term and long-term demand forecasts.
  • Ensure data accuracy and regulatory compliance.
  • Maintain documentation for distribution policies and SOPs.
  • Monitor adherence to SLAs and contracts.
  • Maintained a professional and empathetic approach to customer concerns, resulting in improved customer retention and reduced complaint escalation.

Operations Associate

CALIBEHR BUSINESS SUPPORT SERVICES PVT LTD
09.2017 - 02.2022
  • Collect required KYC documents (proof of identity, proof of address, income proof) from customers applying for SBI credit cards.
  • Ensure documents are complete, legible, and up to date.
  • Verify documents against originals when applicable.
  • Cross-check document details with application form for consistency (e.g., PAN, address, photo).
  • Confirm customer signatures where needed.
  • Upload or submit collected documents to the SBI Card processing system or backend team.
  • Maintain confidentiality and follow data protection protocols.
  • Ensure secure storage or handover of physical documents as per company guidelines.
  • Educate customers on required KYC documents and acceptable formats.
  • Resolve basic queries related to document submission.
  • Follow up with customers to collect pending or missing documentation.
  • Adhere to RBI-mandated KYC norms and internal SOPs.
  • Maintain accurate records of collected documents for audit trails.
  • Escalate suspicious or forged documents to the compliance team.
  • Report daily/weekly KYC collection status to supervisors
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.

Associate

ISSL CPG BPO Pvt Ltd
09.2014 - 09.2017
  • Collect valid and acceptable KYC documents from customers.
  • Ensure that the documents match the customer’s details (photo, signature, and identity).
  • Upload KYC data and customer documents to system.
  • Improved team collaboration by initiating regular coordination meetings.
  • Developed strong rapport with customers and created positive impression of business.

Customer Support Executive

Concentrix Technologies (India) Private Limited
08.2013 - 04.2014
  • Collect required KYC documents (proof of identity, proof of address, income proof) from customers applying for Citi Bank credit cards.
  • Ensure documents are complete, legible, and up to date.
  • Verify documents against originals when applicable.
  • Cross-check document details with application form for consistency (e.g., PAN, address, photo).
  • Confirm customer signatures where needed.
  • Upload or submit collected documents to the Citi Bank Card processing system or backend team.
  • Maintain confidentiality and follow data protection protocols.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Education

Bachelor Degree - commerce

Plus Two - Commerce Stream

NSSEM HSS Kalpetta
01.2008 - 01.2010

SSLC - undefined

Fr. GKMHS Kaniyaram

Skills

Customer relationship management

Relationship building

Customer satisfaction

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Interests

Playing Games
Web browsing

Personal Information

  • Father's Name: E.R.Vijayakumar
  • Mother's Name: B.M.Chandrakala
  • Date of Birth: 05/23/91
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Business Development Executive

Atlas Distributors Pvt Ltd
02.2022 - Current

Operations Associate

CALIBEHR BUSINESS SUPPORT SERVICES PVT LTD
09.2017 - 02.2022

Associate

ISSL CPG BPO Pvt Ltd
09.2014 - 09.2017

Customer Support Executive

Concentrix Technologies (India) Private Limited
08.2013 - 04.2014

Plus Two - Commerce Stream

NSSEM HSS Kalpetta
01.2008 - 01.2010

SSLC - undefined

Fr. GKMHS Kaniyaram

Bachelor Degree - commerce

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Ramjith E VKYC Officer