Summary
Overview
Work History
Education
Skills
Research
Languages
Software
Internships
Timeline
Generic
Ram Kishore Ramamoorthy

Ram Kishore Ramamoorthy

Sales and Service Engineer
Al Khor

Summary

Highly skilled and results-driven Tender Specialist with over 4 years of experience in the oil and gas industry. Demonstrates exceptional expertise in managing the entire tender process, from initial bid assessment to final contract negotiation and award. Proficient in developing comprehensive bid proposals, ensuring compliance with industry regulations, and aligning with company objectives. Possesses a strong understanding of market dynamics, risk management, and strategic sourcing. Adept at fostering collaborative relationships with internal stakeholders, suppliers, and clients to drive successful project outcomes. Known for a meticulous attention to detail, strong analytical skills, and the ability to thrive in fast-paced and high-pressure environments. Committed to delivering excellence and achieving organizational goals through strategic and innovative tender management.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Sales & Services Engineer

Al Khor Dakira Industrial Systems WLL
12.2021 - Current

Currently working as Sales & Services Engineer for all brands of Plate heat exchanger services & spares supply in the state of Qatar for AKD with main specialization in tendering

  • Engaged in project execution and client relations with major Qatar-based companies including Qatar Aluminum, Qatar Fertilizer Company, Qatar Steel, Qatar Petroleum, and others, managing sales, tenders, and services. Consistently interfaced with diverse clientele including private entities such as Qcon, Crystal Food, Pepsico, Acciona Agua, ensuring seamless engagement and satisfaction.
  • Secured & executed an order in HVAC segment in Pearl Qatar valuing more than half a million Qatari Riyals
  • Successfully secured orders and completed vendor registration with Qatar Aluminium and Ras Girtas, leveraging expertise in heat exchanger equipment supply. Subsequently awarded contracts for heat exchanger refurbishment and secured multi-year agreements.
  • Key member of service team managing annual maintenance contract (AMC) execution for Plate Heat Exchanger refurbishment with Qatar Energy LNG (Qatar Gas) and Ras Girtas Power, overseeing various brands including Alfa Laval, Hisaka, Tranter, APV, Sondex, Kelvion, and Alfa Laval Bloc. Conducted operations at client sites and AKD yard, ensuring optimal performance and client satisfaction.
  • Making proposals for enquiries for new heat exchanger, their suitable equivalent replacement spares, refurbishment & associated works
  • Visiting and finalizing orders and planning for work execution
  • Scheduling heat exchanger service activity according to customer outage schedules
  • Periodic management/support to AKD workshop during plant shutdown
  • Preparation of service report only for site work/project execution
  • Procurement & sales/service coordination for heat exchanger refurbishment & spares for the awarded orders until the work completion.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Conducted feasibility studies for proposed projects using potential ROI and risk management.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
  • Developed cost estimates and project specifications for proposals.
  • Illustrated potential obstacles when conducting site assessments for planned projects.
  • Enhanced product performance by conducting thorough failure analysis and recommending improvements.
  • Reduced project completion time with efficient resource allocation and effective communication strategies.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Led engineering teams to successfully complete projects on time and within budget.
  • Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
  • Prepares tenders and standardized tender templates and documentation.
  • Develops the bid and tender strategy.
  • Prepares initial tender documentation and coordinate obtaining the required approvals.
  • Maintains a list of qualified vendors, especially as related to planned tenders.
  • Compilation of various input to create a more complete tender proposal.
  • Monitoring deadlines.
  • Evaluation and contract negotiation.
  • Liaises with Departments on an ongoing basis with respect to Tenders requirements and Tenders status.
  • Corresponds with vendors in conjunction with the tender process as required, i.e. non-disclosure agreements, confirmation of interest, etc.
  • Assists in preparation and/or review of Tender Documentation Packages comprising of Instructions to Bidders, Contract Form, General Terms Conditions, Bid Forms, etc.
  • Assemble and maintain internal Procurement documentation relating to the tendering process, including recording management approval relating to tendering and contracting actions.
  • Maintains tender files and arranges their archiving upon Tender completion.
  • Prepares Tenders status reports and expected timelines on a regular basis and when requested.
  • Prepares correspondences to internal departments, bidders and contractors
  • Assists with the development of procurement software applications for the Project Implementation Team.
  • Liaises and coordinates activities with Financial Services In view of the developing and changing needs and opportunities within the company during this start-up phase, this position may perform other duties as assigned.
  • Follow-up the tender through successful acquisitions to completion
  • Responsible for initiating, developing, reviewing and routing of documents related Tenders and contracts.
  • Maintains records of contract activity for benchmark purposes and works to improve organization’s efficiencies.
  • Follow-up with Projects Managers to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations.
  • Preparing and following up the work of the tenders committee.
  • Review of all annexes and approvals of the contract.
  • Preparation of preliminary draft contracts after confirming the approval of the relevant committees
  • Send the draft to the legal department for review and feedback.
  • Preparation of the final version of the contract and follow-up of the signing of the contract by both parties.
  • Follow up Expiry date of Contracts, Bank Guarantee, and Performance Bond and coordinate with the concerned departments Long enough for the necessary action.
  • Preparation of periodic reports on of contracts.

Sales and Service Engineer

Adhiam Thermal Systems & Solution
09.2021 - 12.2021
  • Services Engineer for all brand of Plate heat exchanger service executing site project notably in Sembcorp-Nellore, RIL Hazira etc.

Risk Analyst

Indus IntelliRisk and IntelliSense Services Pvt. Ltd.
05.2021 - 07.2021
  • Analyzed reports for risk analysis team involved in COVID related projects and other infrastructural projects in Chennai & Thane & Johannesburg
  • Assisted in preparation of progress reports and data analysis updates for COVID vaccination related information in the states of Tamil Nadu, Andhra Pradesh & Telangana
  • Contributed to enhancement of existing team database & assisted in streamlining existing internal data processes
  • Few site visits to understand and report of risk profile of certain projects

Business Development Executive

Tee Mech Engineering
06.2016 - 07.2019
  • As Business Development Executive for TEE MECH Engineering, Chennai specializing in PHE sales and service execution for period of 3 years
  • Products handled: Plate heat exchangers, Hydraulic Power pack machines, CNC machines and Milling machines
  • Highlights and professional experience: Generation of new enquiries and oversaw sales processes to attract new clients
  • Follow up with customers and finalization of orders
  • Experience in price negotiations and mechanical sales techniques
  • Ability to communicate professionally in written responses to e-mail, RFPs and when submitting reports
  • Skilled in selling and solid understanding of heat exchanger types of different OEMs for different applications
  • Developed marketing and sales strategies and attended networking activities to research and connect with prospective clients
  • Managed and monitored all clients and introduced them to new offerings and had addressed their needs effectively
  • Researched and identification of new market opportunities
  • Prepared reports, bid documents, contracts, managed and performed project administration for projects awarded to outside contractors
  • Prepared and conducted technical briefings for customers
  • Reviewed clients' feedback and implemented necessary changes.

Education

Master of Arts - Criminology

LNJN National Institute of Criminology And Forensi
New Delhi, India
08.2019 - 07.2021

B.E. Mechanical Engineering -

College of Engineering Guindy, Anna University
Chennai, Tamil Nadu
08.2010 - 06.2014

Skills

  • Tender Preparation and Submission
  • Compliance and Regulatory Adherence
  • Bid drafting
  • Project Planning & Management
  • Cost Estimation and Budgeting
  • Contract Negotiation and Award
  • Market Analysis and Strategic Sourcing
  • Risk Assessment and Management
  • Stakeholder Relationship Management
  • Request for Proposals RFPs
  • Analytical and Problem-Solving Skills
  • Excellent Communication and Presentation Abilities

Research

  • Design and Fabrication of low-cost stepped solar still, July/2013 - Dec/2013
  • Numerical Investigation on Solidification in Vertical Cylindrical Configuration, Jan/2014 - May/2014
  • Bureau of Police Research and Development, New Delhi, India, Cyber crime related suicide among young adults, Dec/2019
  • NICFS, Organized nature of Cyber crime, March/2021 - July/2021

Languages

Tamil
Native language
English
Beginner
A1
Tamil
Beginner
A1
Hindi
Beginner
A1

Software

AUTOCAD

CATIA

ADAMS

Internships

Summer Research Intern
Ryerson University · Internship

Jun 2013 - Jul 2013
Toronto, Ontario, Canada

- Awarded the fully funded student exchange program
- Undertook experimental work/research on Renewable Energy Nano Materials

Timeline

Sales & Services Engineer

Al Khor Dakira Industrial Systems WLL
12.2021 - Current

Sales and Service Engineer

Adhiam Thermal Systems & Solution
09.2021 - 12.2021

Risk Analyst

Indus IntelliRisk and IntelliSense Services Pvt. Ltd.
05.2021 - 07.2021

Master of Arts - Criminology

LNJN National Institute of Criminology And Forensi
08.2019 - 07.2021

Business Development Executive

Tee Mech Engineering
06.2016 - 07.2019

B.E. Mechanical Engineering -

College of Engineering Guindy, Anna University
08.2010 - 06.2014
Ram Kishore RamamoorthySales and Service Engineer