RAM KRISHNA TRIPATHI
Lucknow
Summary
To be a part of an organization that helps me in grooming my interpersonal knowledge that provides me ample room for growth so that I can give my complete attention and dedication on achieving the goals of the company.
Overview
17
17
years of professional experience
Work History
General Manager- Operations
Hard Rock Cafe, Hyderabad
07.2023 - 04.2024
- Leading more than 80 staffs including Assistant General Manager, Operations Managers & Supervisors, Responsible for hiring of the staff with the help of HR department, Responsible for the designing and implementation of the business and marketing strategies for the restaurant, Responsible for setting comprehensive goals for performance and growth of the organization, Overseeing the overall operations of the organization with other department Executives, Making strategies for the marketing of the organization with the Marketing Manager, Evaluating performance of the staff by analyzing data and matrics, Leading employees through training to maximize performance and dedication, Writing and submitting reports to the VP in all the important matters
Cluster Manager
La Pyramid
12.2022 - 06.2023
- Handling entire operations of the 8 restaurants of the group in Haryana region, Leading more than 250 staffs including 8 Restaurant General Managers and Head of other departments, Responsible for hiring of the staff of all the departments with the help of HR department, Responsible for the designing and implementation of the business strategies of the group, Responsible for setting comprehensive goals for performance and growth of the organization, Overseeing the overall operations of the organization with other department Executives, Making strategies for the marketing of the organization with the Marketing Manager, Evaluating performance of the staff by analyzing data and matrics, Leading employees through training to maximize performance and dedication, Writing and submitting reports to the CEO in all the important matters, Developing SOPs to run the organization efficiently
General Manager-Admin Operations & Training
EatBud Food Private Limited
11.2015 - 12.2022
- Responsible for complete administration, operations and training of the organization which includes 10 restaurants, Responsible for the recruitment of the staff for all restaurants of the organization, Responsible for managing activities of Operations, Human Resource & Training, Responsible for adherence to organizational policies, procedures and standard, Responsible for making SOPs of the organization and JDs of the employees at management level, Provides direction in the development and implementation of organizational policies and structures, Provide leadership and vision to the organization by assisting the Board and staff with the development of long range and annual plans, and with the evaluation and reporting of progress on plans, Develop, implement, and monitor training programs within an organization, Conduct orientation sessions, Evaluate needs of company and plan training programs accordingly, Create brochures and training materials, Provide classroom training, demonstration, on the job training, conferences and workshops
Restaurant General Manager
Pizza Hut
04.2013 - 11.2015
- Smooth operation of the restaurant as per the standards of the company, Responsibility for projecting, formulating and implementing sales target for the outlet, Managing employee development and performance in accordance to training, Develop & maintain a motivated and enthusiastic team for achieving and exceeding targets, Responsible for grooming and development of staff for future roles, Conduct regular appraisal on performance of team members, Ensuring effective material and manpower management for constant quality results, Providing clear focus to the team in order to achieve targets and norms, Expanded sales by aggressive L.S.M
- Activities
Asst Manager- Operations
Big Cinemas (Reliance Mediaworks Ltd)
09.2011 - 03.2013
- Overall responsibility of the cinema operations in terms, guest satisfaction, maintenance, cleanliness and monthly target, Taking staff briefing on daily basis with sales forecast and training, Taking inventory of the material on daily, weekly and monthly basis, Maintaining service standard according to the SOPs, Taking feedback of the guests on regular basis to improve service standard, Responsible for food cost control, training of the ESPs, wastage control, Handled team of more than 40 people including team members, projectionist, snack bar, Dealt with various types of vendors for smooth functioning of the cinemas
Shift Manager & Asst Manager
KFC (ANTPL)
12.2006 - 09.2011
- Hiring of Team Members, Responsible for CHAMPS check, Responsible for training of the Team Members, Responsible for the inventory & CER, Helping RGM in making PNL, Local Area Marketing
General Manager- Operations
10 Downing Street
04.2024
Education
Skills
- Food & Beverage Management
- Operations Management
- Strategic Management
- Retail Management
- Coaching, Training & Leadership
- P&L Management
- Vendor & Inventory Management
- New Property Opening
- Menu Planning & Cost Control
- Highly Developed Written & Oral Communication
Skills And Traits
- Food & Beverage Management
- Operations Management
- Strategic Management
- Retail Management
- Coaching, Training & Leadership
- P&L Management
- Vendor & Inventory Management
- New Property Opening
- Menu Planning & Cost Control
- Highly Developed Written & Oral Communication
Personal Information
- Father's Name: Shri Shyam Sundar Tripathi
- Date of Birth: 08/21/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- English
- Bengali
Hobbies and Interests
- Playing Chess
- Reading newspapers and current magazines
Timeline
General Manager- Operations
10 Downing Street
04.2024
General Manager- Operations
Hard Rock Cafe, Hyderabad
07.2023 - 04.2024
Cluster Manager
La Pyramid
12.2022 - 06.2023
General Manager-Admin Operations & Training
EatBud Food Private Limited
11.2015 - 12.2022
Restaurant General Manager
Pizza Hut
04.2013 - 11.2015
Asst Manager- Operations
Big Cinemas (Reliance Mediaworks Ltd)
09.2011 - 03.2013
Shift Manager & Asst Manager
KFC (ANTPL)
12.2006 - 09.2011
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