Summary
Overview
Work History
Education
Skills
Additional Information
Profile Summary
Timeline
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RAMKUMAR LOGANATHAN

Senior Solution Engineer
Bukit Jalil,Kuala Lumpur

Summary

Accomplished Senior Solutions Engineer with a proven track record at Experian Marketing Services, excelling in system administration/management and fostering strong stakeholder relationships. Expert in resource optimization and technical support, I've significantly enhanced IT infrastructure efficiency. My strategic approach to disaster recovery and project execution showcases my analytical and interpersonal skills.

Overview

17
17
years of professional experience

Work History

Senior Solutions Engineer

Experian Marketing Services
Cybrjaya
09.2019 - Current
  • Built strong relationships with key stakeholders both internally and externally, promoting collaboration between different teams.
  • Assisted in the development of proposals for prospective clients by providing accurate estimates of required resources and timelines.
  • Collaborated with cross-functional teams to develop customized technical solutions that met unique business requirements.
  • Streamlined system integration processes for improved efficiency and reduced project completion time.
  • Identified potential areas of improvement within existing IT infrastructure, proposing strategic upgrades for enhanced performance.
  • Managed multiple high-priority projects concurrently, meeting strict deadlines while maintaining quality standards.

Highlights:

  • Migration of DB2 core system from Power9 to Power10
  • Migration of OS from 7.1 to 7.2 & 7.3, VIO from 3.x to 4.x
  • Migration of DR environment to AWS cloud Infra.
  • Tool Integrations: Qualys, Dyatrace, Splunk, Rapid7, Tanium, CentrifyDC

AIX SME

IBM CIC Malaysia
Cyberjaya
03.2013 - 08.2019

Assignment:

  • Cloud Migration Factory – Unix/AIX SME
  • Prosiebensat.1 – Unix/AIX SME
  • IGA Denmark – DK INFRA & ECS LSE (Lead System Engineer)
  • Implementation Designer(Junior Technical solution Architect
  • Implemented differentiated instruction techniques to accommodate various learning styles and abilities within the classroom.
  • Continually pursued professional development opportunities to stay current with educational trends and research, ensuring high-quality instruction for all students.
  • Installed, configured, and monitored new system features based on user needs.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.

Highlights:

  • · Migration of cluster from 6.1 to system mirror 7.1
  • · Implementation of Ipsoft, Bluecare Alarm Point & Automations
  • Capacity Augmentation for P-series machine.
  • · Infrastructure Data center Migration – Unix/ AIX servers

Senior AIX Administrator

T Systems Sdn Bhd - Malaysia
Cyberjaya
02.2010 - 02.2013

Assignment : Shell Information Technology International - SAP Megacentre

  • Increased efficiency in patch management by automating processes and maintaining up-to-date AIX servers.
  • Contributed to business continuity efforts by maintaining high availability clusters within the organization''s AIX environment.
  • Assisted in capacity planning efforts to ensure optimal resource allocation within the AIX environment.
  • Performed routine maintenance tasks such as hardware upgrades, firmware updates, and software installations across various AIX platforms.
  • Streamlined the migration process for legacy systems to newer AIX platforms, ensuring seamless transitions.
  • Improved system stability by performing regular backups of critical data, adhering to stringent backup policies.
  • Supported and assisted with execution of disaster recovery and business continuity processes and events.
  • Supported application development teams by providing timely troubleshooting assistance for issues related to the underlying AIX infrastructure.

Highlights:

  • · Involved periodically HA testing activity on HACMP Environment
  • · Involved in major activity like movement of LPAR within data centre and across data centre.
  • · OS level/ Firmware upgrades, DLPAR capacity changes, HACMP tests and upgrades , storage migration, HBA microcode upgrade, oracle patch installation etc.

Unix Administrator

IBM India Pvt Ltd (Infoservices) - Bangalore
01.2009 - 02.2010

Assignment: ITC (Indian Tobacco Corporation) Private Limited -DATACENTER.

  • Coordinated with vendors and support teams to troubleshoot hardware and software issues, ensuring timely resolution of problems and minimal disruption to business operations.
  • Spearheaded capacity planning initiatives for Unix environments, accurately forecasting resource requirements and ensuring seamless scalability as business needs evolved.
  • Served as an escalation point for complex technical issues related to Unix administration, providing expert guidance to resolve incidents quickly while minimizing impact on endusers.
  • Mentored junior administrators in best practices for managing Unix environments, fostering a culture of continuous learning within the team.
  • Developed comprehensive documentation for Unix systems, ensuring easy knowledge transfer among team members and efficient troubleshooting during incidents.


Unix Administrator

Wipro Technologies - Bangalore
11.2007 - 11.2008

Assignment : Shell Information Technology International - SAP Megacentre

  • Provided Tier-2 support for escalated issues, troubleshooting complex problems in a timely manner to minimize disruption to users'' productivity.
  • Supported developers with code deployments, environment setup, and troubleshooting application-related issues on Unix platforms.
  • Designed and implemented effective backup strategies to safeguard critical data from potential loss or corruption.
  • Maintained high availability of services by configuring load balancing and failover mechanisms across multiple servers.

Unix System Administrator

IBM India Pvt Ltd (Softenger India Pvt Ltd) - Pune
06.2007 - 11.2007

Assignment : Idea cellular pvt. Ltd.

  • Conducted regular performance analysis, identifying bottlenecks and recommending appropriate solutions to optimize system resources utilization.
  • Enhanced system performance by optimizing Unix server configurations and implementing efficient processes.
  • Worked with users to determine areas of technology in need of improved usability.
  • Completed reports detailing network and systems performance and downtime issues.
  • Provisioned new software and hardware for use, following established security policies.
  • Planned and implemented upgrades to system hardware and software.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.

Education

Bachelor of Engineering - Production Engineering

Adhiyamaan Engineering College
Hosur, Tamil Nadu
04.2001 -

Skills

System Administration/Management

Performance Management

Resource Optimization

Technical support & Business Analysis

Disaster Recovery Strategies

Project Planning & Execution

Requirement Gathering & Analysis

Additional Information

  • AIX System Administration : In-depth knowledge of AIX installation, configuration, patching, and troubleshooting.
  • Virtual I/O (VIO) Servers : Proficiency in setting up and managing VIO Servers for efficient resource sharing across Power Systems.
  • Power Systems Architecture : Hands-on experience with IBM Power hardware, including partitioning (LPAR/DLPAR) and system tuning.
  • Storage Integration : Expertise in SAN, NPIV configuration, and storage mapping in AIX environments.
  • Clustering & High Availability : Proficient in deploying PowerHA clusters for failover and disaster recovery.
  • Performance Optimization : Skilled in analyzing system performance and fine-tuning parameters for optimal throughput.
  • Migration & Upgrades : Experience with migrating workloads, including OS upgrades and hardware transitions.
  • Automation : Strong scripting skills (KornShell, Python, Bash) to automate routine tasks and improve efficiency.
  • Security & Compliance : Implementing security policies, auditing systems, and ensuring adherence to industry standards.

Profile Summary

  • Forward-thinking professional with 16+ years of experience in fast-paced environments. Skilled in planning, installing, and maintaining large-scale systems and infrastructures. Proven leader with a track record of building strong teams.
  • Focused on improving business productivity and efficiency by designing new systems and enhancing existing infrastructures to meet evolving demands. Effective communication, planning, and organizational skills.
  • Capable of providing high-end technical support on various servers to ensure optimal operational efficiency. Known for resolving critical issues as an escalation gate.
  • Proficient in identifying, troubleshooting, and resolving system performance problems. Implemented automation into daily processes, server builds, patching, and configurations analysis.
  • Collaborated with the Business Unit to gather, define, clarify, and refine requirements while guiding the architecture and design of infrastructure.

Timeline

Senior Solutions Engineer

Experian Marketing Services
09.2019 - Current

AIX SME

IBM CIC Malaysia
03.2013 - 08.2019

Senior AIX Administrator

T Systems Sdn Bhd - Malaysia
02.2010 - 02.2013

Unix Administrator

IBM India Pvt Ltd (Infoservices) - Bangalore
01.2009 - 02.2010

Unix Administrator

Wipro Technologies - Bangalore
11.2007 - 11.2008

Unix System Administrator

IBM India Pvt Ltd (Softenger India Pvt Ltd) - Pune
06.2007 - 11.2007

Bachelor of Engineering - Production Engineering

Adhiyamaan Engineering College
04.2001 -
RAMKUMAR LOGANATHANSenior Solution Engineer