Ramkumar Mishra
Operation Manager
Mumbai
Summary
I am an operation manager with 5+ years of experience in a service industry, I am an avid learner, keen to explore varied subjects with utmost skill and creativity. I am motivated to provide the best services and quality work. Seasoned Operations Manager and talented leader with 5+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Operation Manager
Connect Tele Services Private Limited
Mumbai
08.2020 - Current
- Ensuring all operations are carried on in an appropriate, cost-effective way
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representative
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses
- Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance
- Formulate strategic & operational objectives aligned with organizational goals
- Hiring, training and evaluating employees and taking corrective actions when necessary
- Improving operational management systems, processes and best practices to enhance efficiency and effectiveness.
Executive Assistant
Dytex Industries
Ahmedabad
01.2016 - 03.2018
- Responsible for day to day activities and presentation
- Responsible for utility and other bills and ensure accurate billing to customers
- Responsible for maintaining records & documentation and maintaining confidentiality of information
- Responsible for ensuring the adequacy of sales related materials
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
Education
Finance
ICFAI Business School
Mumbai 06.2018 - 03.2020
Bachelor of Science - AME
Singhania University
Mumbai 06.2012 - 12.2015
12th - Science Education
SM Shetty Junior College
Mumbai 07.2009 - 02.2011
10th - General Studies
Shri Gauri Shankar Kedia English High School
Mumbai 06.2008 - 03.2009
Skills
MS Office (Word, Excel, Access, PowerPoint, Outlook)undefined
Accomplishments
- Attained 1st Position in Science Working Model Project at Mumbai in 2009
- Attained 3rd Position in Science Working Model Project at Mumbai in 2008
- Attained 1st Position in Quiz Competition at ICFAI Business School, Mumbai.
- Passed DGCA Paper 1 (Civil Airworthiness Requirements)
Internship
- India Infoline Finance Limited, Mumbai, 02/2019, 05/2019, Gained proper understanding and exposure of:, - Stock Market, - Fundamental and Technical Analysis, - Client Acquisition
- Air India, Mumbai, 02/2015, 08/2015, Acquired knowledge of:, - Boeing 737-800 Fitted with CFM-56-7B, - Boeing 747-400 Fitted with P/W 4056-3, - Boeing 777-300 Fitted with GE90-115, - Boeing 777-400 Fitted with GE90-115, - Boeing 787-8 Fitted with GE-Nx.
Personal Information
Date of Birth: 08/01/92
Extracurricular Activities
Participated in Inter College Cricket and Football Team Participated in Inter College Quiz Competition Teaching and Career Counselling
Timeline
Operation Manager
Connect Tele Services Private Limited
08.2020 - Current
Finance
ICFAI Business School
06.2018 - 03.2020
Executive Assistant
Dytex Industries
01.2016 - 03.2018
Bachelor of Science - AME
Singhania University
06.2012 - 12.2015
12th - Science Education
SM Shetty Junior College
07.2009 - 02.2011
10th - General Studies
Shri Gauri Shankar Kedia English High School
06.2008 - 03.2009
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