Resourceful Project Manager with 15 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Maintained relationships with material vendors to lower costs and diversify capabilities.
Developed and initiated projects, managed costs and monitored performance.
Updated operational methods and oversaw accounting procedures for improved efficiency.
Met project deadlines without sacrificing build quality or workplace safety.
Maintained clear communication with precise technical writing to document and inform critical processes.
Achieved project deadlines by coordinating with contractors to manage performance.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Modified and directed project plans to meet organizational needs.
Maintained compliance with regulatory parameters in complex projects with overlapping policies.
Identified plans and resources required to meet project goals and objectives.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Managed projects from procurement to commission.
Drove team success through shared vision and recognition of quality performance.
Accelerated progress by continually reviewing performance, budgets and project timelines.
PMO/Project Manager
Wipro Technologies, CITI Bank
Chennai
06.2021 - 06.2022
Developed and initiated projects, managed costs and monitored performance.
Met project deadlines without sacrificing build quality or workplace safety.
Maintained relationships with material vendors to lower costs and diversify capabilities.
Outlining project Scopes, managing timelines & deadlines. Analyzed and then effectively strategized regarding, business goals, deadlines, schedules Budgets needed resources and team member Co-ordination. Forecasting project revenue and ensuring all goal met. Handled prioritized and problem solved multiple asks connected to multiple projects at one time. Provide weekly updates and reporting to Top Management stakeholders. Built strong relationships throughout the organization and have developed a comprehensive understanding of business processes and customer journeys
Recruitment / PMO/Training coordinator
WIPRO TECHNOLOGIES, LLOYDS BANK ACCOUNT
Chennai
08.2016 - 06.2021
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Coordinated travel arrangements for trainers.
Gathered data about course success and participant experiences to help with future course planning.
Assisted with support functions such as budgeting and technology coordination.
Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
Worked with central management to identify, plan, align and address training needs.
Liaised between trainers and course participants.
Assessed skill gaps for employees and developed training courses to meet identified needs.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
Project Management/SOW/Invoicing. Arranging/scheduling interviews for onshore candidates both internal & external for Lloyds Bank. Facilitate the knowledge sharing session within the payments value stream in the name of Brown Bag Session. Utilization of cost estimated towards the Work Request created by respective shareholders. Bring them to the Work Approval committee based on various entities & their costing with in the payment value stream. Implementation & Adoption of operational plans.
Assistant Manager/ Lead Analyst
Wipro Technologies
Chennai
03.2011 - 07.2016
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Mentored team members to enhance professional development and accountability in workplace.
Assisted in organizing and overseeing assignments to drive operational excellence.
Created employee schedules to align coverage with forecasted demands.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Reduced financial discrepancies to minimize threats to health and productivity of business.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Developed organizational structure to outline and direct rules, roles and responsibilities.
Recognized staff for contributions to company success to foster engagement and increase productivity.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Strengthened operational efficiency to remain cost-effective while maintaining quality service.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Trader Processor - Money Market Settlements
Deutsch Bank Operation Internationals Global Services
Bengaluru
05.2008 - 03.2011
Increased customer satisfaction by resolving issues.
Improved operations through consistent hard work and dedication.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Participated in team-building activities to enhance working relationships.
Identified issues, analyzed information and provided solutions to problems.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used Microsoft Word and other software tools to create documents and other communications.
Drove operational improvements which resulted in savings and improved profit margins.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Created plans and communicated deadlines to complete projects on time.
Proved successful working within tight deadlines and fast-paced atmosphere.
Trader Processor - Money Market Settlements
HCL Technologies Ltd.
Chennai
02.2007 - 05.2008
Increased customer satisfaction by resolving issues.
Improved operations through consistent hard work and dedication.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Participated in team-building activities to enhance working relationships.
Deutsch Bank currency (Nostro and GBP) account for the FFT need to be processed and to ensure that all trades have settled as expected. Processing the Trade from Money Market Wall Street Application Making Payments interest payment for Loan term and short term trades. Processing and confirming all overnight Money Market trades before the Currency cutoff Reconciling Brokerage invoices which we receive from Brokers Preparing Issuance Letter for Certificate of Deposit Trade/ Euro commercial Papers. Getting ISIN Numbers for Certificate of Deposit trade and informing to the Customer and confirming the Trade details with settlement Location to the Counterparty. And chasing the Counterparty Still Trade Settlement. Investigating on the previous day and Current Day Breaks Informing reconciliation on all the possible matches that are out standing on the NOSTRO account. After reconciling the out standings have to be identified and a case to query with responsible clients depending upon the deals. There are many reasons for the breaks, following are which occurs regularly- Non Receipt of funds, Unable to apply the funds, return of the funds, payment not effected, etc. After finding out the breaks initial follow up has to be taken with client, middle office, front office (trader) correspondent bank, agent bank etc depending on the types of issue. This will ensure that all the payments and receipt needs to investigated further to resolve the breaks. Successful knowledge transfers for settlement and post settlements process.
Education
MBA - Finance & Marketing
Sri Sairam Institutions of Management Studies
Chennai
06.2004 - 07.2006
BBA - Business Administration
Gurunanak College
Chennai
06.2001 - 04.2004
Skills
Project Management
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Accomplishments
Project - " On-boarding new joiner's Kit" > Four times higher than normal volumes Handel effectively and settled all trades without any fine in Spanish market-Spot awarded for the month of June 2012. >During Greece market crisis,Handel huge market Volumes
and stabilizes the market-Spot award for the month of March 2012 >Star /performer of month for excellent performance