Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Rammohan C

Summary

A results-oriented professional with 15 years of experience across Customer Support, Inventory Management, Operations Excellence, and Business Planning. Expertise in managing inventory, sales, and P&L, utilizing data analysis to drive profitability while minimizing costs and wastage. Strong leadership in FC management (inbound, outbound, inventory, and IWIT planning), with a focus on operational efficiency. Known for exceptional analytical, communication, and organizational skills, consistently delivering high levels of customer satisfaction and optimizing business operations.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

Warehouse Manger

Zepto
07.2024 - Current
  • Successfully managed a 65,000 sq. ft. warehouse, overseeing the handling of 220 SKUs. Spearheaded the end-to-end setup of the FnV project in Coimbatore, ensuring a timely and efficient launch. Led the entire process, from planning and resource allocation to execution
  • Directed end-to-end warehouse operations, ensuring efficiency, speed, and accuracy in alignment with company standards and safety regulations.
  • Led recruitment, training, and day-to-day coordination of warehouse staff; drove performance through clear targets, coaching, and continuous feedback.
  • Oversaw order picking, packing, and shipping activities to ensure timely and error-free fulfillment, consistently meeting SLA targets.
  • Maintained high inventory accuracy through rigorous tracking, cycle counts, and regular audits—minimizing shrinkage and stock discrepancies.
  • Partnered with procurement teams to streamline stock rotation, reduce product waste/loss, and maintain optimal inventory levels to avoid stockouts.
  • Designed and rolled out structured training programs focused on safety protocols, equipment handling, and process adherence.
  • Implemented quality checks on packaging, labeling, and final dispatch to ensure 100% order accuracy and customer satisfaction.
  • Investigated and resolved customer escalations related to delays or incorrect shipments, improving NPS and reducing repeat issues.
  • Collaborated cross-functionally with operations, delivery, and IT teams to refine workflows and enhance Warehouse Management System (WMS) performance.
  • Monitored and analyzed key performance indicators (KPIs) including fulfillment time, productivity, and inventory accuracy; proposed and implemented actionable improvements.

Asst. Manager

Flipkart Pvt Ltd
09.2020 - 07.2024
  • Successfully led operations and team management in high-volume Fulfillment Centers (FCs), supervising 80+ employees directly and overseeing up to 600 staff indirectly.
  • Spearheaded the launch of 3 Fulfillment Centers, including a dedicated Pink FC with 600 female employees; handled end-to-end setup, recruitment, and training based on company standards.
  • Trained and supported new hires and existing staff, improving onboarding experience and team productivity.
  • Oversaw inventory management by implementing proactive controls to reduce shrinkage, excess, and shortages, while conducting routine audits to ensure compliance, safety, and store readiness.

Asst. Manager

Reliance Trends Pvt Ltd
05.2018 - 09.2020
  • Managed end-to-end warehouse operations including inbound, outbound, inventory control, and daily workflow using SAP.
  • Maintained optimal stock levels of consumables, taking proactive steps to reduce overstock and prevent wastage.
  • Handled Invoice Query for damaged or missing items during inbound shipments.
  • Generated daily and monthly MIS reports for senior management and worked closely with commercial teams on invoicing and waybill issues.

Asst. Manager

Pantaloons Retail Fashion Ltd
12.2015 - 05.2018
  • Closely monitored inventory levels and created pickup plans based on daily production needs and safety stock requirements to ensure timely, damage-free material delivery.
  • Managed full warehouse operations including receiving, storage, packing, and dispatch, ensuring smooth and efficient flow.
  • Maintained compliance with documentation requirements including invoicing, RGP/NRGP, and sales tax forms.

Sr. Executive

DHL Logistic Pvt Ltd
07.2012 - 12.2015

Project: STAR CJ NETWORKS PVT. LTD (E-commerce)

  • Scheduled vendor deliveries and conducted daily cycle counts for high-value parts, along with monthly full inventory audits in coordination with customers as part of internal compliance.
  • Monitored pick accuracy and enforced quality checks to minimize errors and improve order fulfillment efficiency.
  • Actively handled customer complaints from call centers, ensuring swift resolution and 0% order pendency to maintain high customer satisfaction.

Project: Honda (Spares)

  • Coordinated the receipt of materials from the outbound team, organizing shipments by state for efficient handling.
  • Ensured timely follow-ups on gate passes for transportation to guarantee compliance and smooth logistics flow.
  • Handled invoice preparation and waybill entries for proper documentation and reporting.

Inbound Associate

YCH Logistics (P) Ltd
06.2010 - 07.2011
  • Screening of Inward Documents & Creating ASN, Raise DDR (If damage occurred).
  • If any Discrepancy/Damage found as it is reported DDR- (Damage / Discrepancy Report) to Supplier with snaps in TAT time.
  • Once Put away done, the document submits to finance team for billing process.

Education

Bachelor of Computer Applications -

Sree Saraswathi Thayagaraja College
01.2007 - 05.2010

XII Standard

Government Higher Secondary School
06.2006 - 05.2007

X Standard

Government Higher Secondary School
06.2004 - 05.2005

Skills

  • Warehouse & Inventory Management
  • E-commerce Operations
  • Stakeholder Management
  • P&L, Cost Control & Optimization
  • Warehouse logistics
  • SAP, Microsoft Office,WMS Tools

Personal Information

Timeline

Warehouse Manger

Zepto
07.2024 - Current

Asst. Manager

Flipkart Pvt Ltd
09.2020 - 07.2024

Asst. Manager

Reliance Trends Pvt Ltd
05.2018 - 09.2020

Asst. Manager

Pantaloons Retail Fashion Ltd
12.2015 - 05.2018

Sr. Executive

DHL Logistic Pvt Ltd
07.2012 - 12.2015

Inbound Associate

YCH Logistics (P) Ltd
06.2010 - 07.2011

Bachelor of Computer Applications -

Sree Saraswathi Thayagaraja College
01.2007 - 05.2010

XII Standard

Government Higher Secondary School
06.2006 - 05.2007

X Standard

Government Higher Secondary School
06.2004 - 05.2005
Rammohan C