Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Personal Qualities
Languages
Hobbies and Interests
Timeline
Generic
Ramneet Aneja

Ramneet Aneja

Lucknow

Summary

In the capacity of Project Manager, I have managed larger projects involving multiple stakeholders, vendors located across different geographical area and in the capacity of GAM Track Lead, I managed end to end service delivery lifecycles, ensuring seamless execution and meeting SLA commitments. Skilled in team leadership, client relations, continuous improvement initiatives and delivering quality of services that align with organizational goals. Actively seeking employment opportunities where my Project Management skill / Track Lead skill can make meaningful impact. Excited about the prospect of joining a dynamic team and contributing to organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager

HCL Tech
Lucknow
10.2020 - Current
  • Leading cross-functional teams in initiating, planning, executing, and closing divers’ projects in timely manner and within budget
  • Maintaining high customer satisfaction levels by working closely with stakeholders to gather project requirements, set expectations, and provide regular updates on project progress
  • Coordinating and leading project & technical team located in different geographical locations, ensuring seamless collaboration, and achieving project objectives
  • Ensuring approved changes are applied, tracked, updated and communicated to project team and stakeholders
  • Managing relationships with all suppliers and subcontractors
  • Holding weekly internal and external review to ensure that milestones are achieved within the agreed time frames.

ID Admin & GAM Team Lead

HCL Tech
Noida
11.2014 - 09.2020
  • Worked as Team manager & managed ID admin & Global account management teams
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • SLA Management, Client Interaction, Handling escalation, Team Huddle
  • Developed and implemented team-building strategies to promote collaboration and cohesion.
  • Recruited qualified candidates through job postings, interviews and referrals; evaluated resumes and applications; extended offers of employment.
  • Led regular team meetings to communicate current business trends and relevant updates.
  • Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.

Education

MA -

Skills

  • Ability to plan execute, oversee project, ensuring they are delivered in time within scope and budget
  • Knowledge of project management techniques and tools including MS Project & Service Now
  • Knowledge of the ITIL mythology like Incident, Risk, Problem and Change management process
  • Able to identify and utilize appropriate resources to complete assigned projects
  • Ability to manage relationships with external vendors, ensuring they meet SLA and align with organizational objective
  • The capability to analyze and solve problems quickly and efficiently, ensuring smooth service delivery and minimizing disruptions

Certification

  • MCSE
  • MCSA
  • ITIL Foundation in IT Service Management

Personal Information

  • Notice Period: 90 days
  • Nationality: Indian

Personal Qualities

Good team player, self-motivated and Hardworking.

Languages

  • English
  • Hindi
  • Punjabi

Hobbies and Interests

  • Cooking
  • Travel
  • Music

Timeline

Project Manager

HCL Tech
10.2020 - Current

ID Admin & GAM Team Lead

HCL Tech
11.2014 - 09.2020

MA -

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Ramneet Aneja