Ramninder Singh
Hospitality
Bathinda,Punjab
Summary
Motivated Front Desk Trainee eager to advance professionally and contribute to business success. Exceptional leadership and planning abilities with deep understanding of hospitality practices. Teachable and ready to learn from experienced professionals. Talented professional ready to bring hardworking mentality to Trainee position. Driven to learn position inside and out to maximize contributions and support business and customer objectives. Outstanding organizational skills and knowledge of Opera. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front desk position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Job Trainee
Barr Al Jissah Shangri La Oman,Muscat
2022.11 - 2023.05
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Shadowed senior team members to learn all related jobs and tasks.
- Collaborated with employees from various backgrounds.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Filled out timesheets and paperwork according to identified requirements.
- Handled day-to-day guest questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
Intern
Radisson Blu Resort Himachal
2021.11 - 2022.05
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Bachelor of Hospitality Management - Hospitality
05.2023
High School Diploma -
05.2018
Skills
- Documentation
- Guest Satisfaction
- Job Skills Development
- Inquiry Requests
- Records Preparation
- Administrative Support
- Training and Development
- Staff Meetings
- Customer Relationship Management
- Special Requests
- Customer Loyalty
- Coordinate Supplies
- Leadership
Languages
Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Certification
Diploma Holder from Alison and Coursera are as follows
- 1. English for Front Desk and Hotel Reception It’s About How to Interact with Guests
- 2. Certificate of Hotel Operations Basic’s of Hotel
- 3. Diploma in Customer Service—It’s About Fundamental Aspects of Customer Service
- 4. Course certificate in Communicative Abilities for Hospitality Professionals organized by CULC
- Achievements
- 1. Appreciation in Front Office and Housekeeping Desk during Industrial Training
- 2. Recognition in Front Office during Job Training
- 3. Appreciation from General Manager ( Shangri La Oman Muscat
Timeline
Job Trainee - Barr Al Jissah Shangri La Oman,Muscat
2022.11 - 2023.05
Intern - Radisson Blu Resort Himachal
2021.11 - 2022.05
Chitkara University - Bachelor of Hospitality Management, Hospitality
Baba Farid College - High School Diploma,
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