Ramshad P A

Key Achievements as Reviewer:

• Investigated Google's financial data for signs of fraud, phishing, and malicious activities.
• Tagged and labeled suspicious content (posts, videos, comments) according to policy guidelines.
• Protected users from malware and phishing attempts through proactive surveillance.
• Audited advertising promotions to ensure adherence to compliance standards.
• Developed expertise across 3-4 SECO processes, and contributed to cross-functional projects.
• Balanced productivity targets, with quality benchmarks.
• Complied and submitted monthly performance metrics ('Performance stacks').
• Participated in additional, voluntary organizational initiatives.

Key Achievements as Trainer (Promoted in March 2025):

• Maintained detailed daily activity logs for training batches.
• Conducted weekly TNI (Training Needs Identification) sessions to bridge skill gaps.
• Designed and administered monthly Product Knowledge Tests (PKT) to evaluate employee knowledge.