RAM SOWRAV HAZRA
SR. SALES MANAGER
Kolkata
Summary
Seasoned professional with over 22 years of experience in the sales & service industry, currently serving as a Senior Sales Manager at HYT Engineering Co. Pvt. Ltd. overseeing the eastern region of India, including Eastern Railway, South-Eastern Railway, and East-Coast Railway. Demonstrated track record of driving new business growth and managing sales cycles through strategic forecasting, pricing, rate management, and distribution channel optimization. Skilled in establishing sales infrastructure from the ground up, expanding market penetration, and fostering strong client relationships to secure deals and drive immediate results. Proficient in enhancing operational efficiency by streamlining operations, reducing costs through vendor development, materials management, and inventory control. Adept at developing and implementing brand strategies to maximize brand equity through media planning, market research, and vendor management. Experienced in steering capital expenditures and professional services to ensure strategic planning, risk assessment, governance guidelines adherence, procurement management, supplier negotiations, and team leadership for operational success.
Overview
22
22
years of professional experience
2017
2017
years of post-secondary education
3
3
Languages
Work History
Senior Sales Manager - East
Hyt Engineering Co. Pvt. Ltd
01.2018 - 08.2024
- Engaging with clients & stakeholders to generate new equipment orders
- Supervising approval process for indents & tenders at the headquarters
- Collaborating with consignees to ensure smooth material receipt, commissioning, and timely payment release
- Managing the process of tender filing & securing letters of acceptance
- Organizing AMC work schedules to guarantee customer satisfaction
- Supervising civil foundation and shed construction until the successful commissioning of machines
- Actively pursuing AMC opportunities, preparing proposals, and initiating single tender processes
- Facilitating breakdown maintenance and coordinating engineer assignments with consignees
- Ensuring prompt recovery of AMC payments through bill submission and efficient coordination with the accounts department
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.
Sr Service Engineer - North
Nesco Limited
12.2010 - 12.2017
- Dealt with customers for new equipment enquiries and spares & abrasive steel shots enquiries
- Generated yearly enquiries for abrasives (steel shots/grit)
- Planned and executed day-to-day activities for new enquiry generation, customer complaint resolution, and service management
- Supervised the erection and commissioning of various shot blasting and shot peening machines
- Worked on servicing, repairing, and modifying shot blasting and shot peening machines as per customer requirements
- Managed the erection, commissioning, and maintenance of air pollution control systems
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Scheduled and implemented maintenance activities for equipment.
- Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.
- Led training sessions for junior engineers, boosting their skills development and overall productivity.
- Implemented preventative maintenance programs, reducing system failures and extending equipment life.
- Spearheaded root cause analysis initiatives, identifying key areas for improvement within the engineering department.
- Conducted regular safety audits, maintaining a safe working environment for all staff members and minimizing workplace accidents.
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
Supervisor- Maintenance
IRPPL (Joint venture-Unitech Group & IAL)
03.2007 - 12.2010
- Conducted preventive and breakdown maintenance of DG sets, cooling towers, HVAC systems, pump houses, STP plants & firefighting systems
- Overhauled and ensured the proper functioning of high-capacity blowers and exhaust systems
- Managed air conditioning systems and maintained electrical panels
- Minimized AMC contracts and effectively managed overhead expenses
Engineer
HMPL (Unit of Cotton Industry )
04.2002 - 11.2006
- Company Overview: Unit Of Cotton Industry
- Overhauled & performed breakdown maintenance of Cummins DG sets
- E&C and Maintenance of Pump House, Spinning & Weaving mill & DG sets upto 2000KVA
- Maintenance of High Capacity Blower
- Unit Of Cotton Industry
Education
B.Tech. - Mechanical
Rajasthan Vidyapith (Deemed University)
02-2018
Diploma - Mechanical Engineering
Asansol Polytechnic
B.Sc. - undefined
Burdwan University
Skills
Installation & Commissioning
undefinedPersonal Information
Date of Birth: 10/21/74
Training
- Installation, Commission & Business development of Solar Energy, Ministry of New & Renewable Energy (MNRE) of Govt. of India, 05/16
- 72 days vocational training, Durgapur Steel Plant (SAIL), 12/00-03/01
- 5 days Hydraulic Training, Durgapur Steel Plant (SAIL)
Major Clients Managed
- COFMOW
- CLW, Chittaranjan
- Eastern Railways Workshop & Depot
- South Eastern Railways Workshop & Depot
- Kolkata Metro Rail, Noapara Workshop
- Escort Construction Equipment Ltd., Ballavgarh
- Escort Agriculture Ltd Plant – I, II, III-Faridabad
- Maruti Udyog Ltd., Gurugram
- Swaraj Group, Chandigarh
- JCB Limited, Ballavgarh
- BHEL – Haridwar, Jhansi
- Ordinance Factory & Small Arms Factory, Kanpur
- Ordinance Factory, Muradnagar
- Kapurthalla Rail Coach Factory
- Sonalika International
- DCM Ltd.
- Sadhu Forging Ltd.
- Somic Zf, Gurugram
- Sona Okegawa Ltd., Gurugram
- Talbros Engineering Ltd., Faridabad
- Honda Car, Tapukhera
- Srirampiston, Ghaziabad
- JBM Group, Gurugram
Studying News & Inspirational Books
Watching Daily News.
For Driving Personality & Internal Growth, Regularly Studying GITA, VEDANTA & Others RKMission Books
Timeline
Senior Sales Manager - East
Hyt Engineering Co. Pvt. Ltd
01.2018 - 08.2024
Sr Service Engineer - North
Nesco Limited
12.2010 - 12.2017
Supervisor- Maintenance
IRPPL (Joint venture-Unitech Group & IAL)
03.2007 - 12.2010
Engineer
HMPL (Unit of Cotton Industry )
04.2002 - 11.2006
Diploma - Mechanical Engineering
Asansol Polytechnic
B.Sc. - undefined
Burdwan University
B.Tech. - Mechanical
Rajasthan Vidyapith (Deemed University)
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