Ramswaroop Yadav
gorakhpur
Summary
Dynamic professional with a proven track record in customer service. Skilled in problem-solving and team collaboration, consistently enhancing customer satisfaction and driving team performance.
Overview
6
6
years of professional experience
Work History
HI Shadowfax
Shadowfax PVT
gorakhpur
12.2025 - 12.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
ATL Delhivery
Delhivery LTD
gorakhpur
03.2021 - 10.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
GC Delhivery
Delhiverey LTD
gorakhpur
12.2019 - 09.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
12th -
Murari IC Shahjanwa
Gorakhpur05-2015
10th -
Murari IC Shahjnwa
Gorakhpur07-2013
Skills
- Customer service
- Team collaboration
- Problem solving
- Task prioritization
- Innovative thinking
- Customer relationship management
- Service excellence
- Performance enhancement
- Task organization
- Data management
- Microsoft Word
- Public speaking
- Supervision and leadership
- MS office
- Teamwork and collaboration
- Friendly, positive attitude
- Remote office availability
- Planning
Timeline
HI Shadowfax
Shadowfax PVT
12.2025 - 12.2025
ATL Delhivery
Delhivery LTD
03.2021 - 10.2025
GC Delhivery
Delhiverey LTD
12.2019 - 09.2021
12th -
Murari IC Shahjanwa
10th -
Murari IC Shahjnwa