Professional Summary:
A Finance, Information Technology professional and an Operations Specialist, who combines business acumen and technology to enable clients achieve breakthrough digital transformations and enable growth of both the topline and bottom-line of organizations.
I am a people-focused Client Management Specialist, with over two decades of expertise in the areas of Digital transformation, Sales, Revenue Growth, Operations and Process Excellence spread across multiple domains and industries. Additionally, as a certified Chartered Accountant and a seasoned Account Executive and People leader, I have successfully delivered on financial and non-financial goals, for all the organizations I have worked for.
Responsibilities:
Business Unit Leadership : Lead the Sales, Growth and Business Operations of a cloud-based Mobile Platform catering to a traffic volume of INR 13.5 billion value (US$ 1.7 billion) transacted monthly. Provide Business consultancy services to CTOs to align clients on the future-state architecture.
Drive end-to-end systems implementation of the ERP Solution for complex manufacturing supply chains in the Education, Agriculture and Dairy verticals.
Provide leadership on major Operational Processes, Controls and HR initiatives.
Responsibilities:
Work in close association with renowned Professor Ashok Jhunjhunwala and his team from Indian Institute of Technology, Madras in identifying and designing products and services suited to the Rural Banking space.
Software Expertise:
Diploma holder in Carnatic Music
Performed in music programmes conducted by Cultural Associations at Hyderabad and Yuvavani Programme of All India Radio, Hyderabad
Fast-track performer who enabled break-through digital transformation of clients using cloud-based solutions in record times. Expert in Pre-Sales and Account Management activities. Adept at understanding different technology systems like SAP, Oracle, Tally, POS systems and enabling integrations with different third-party systems.
CXO Advisory: Proven excellence in providing consulting services to CTOs of large companies and delivering significant business impact.
Digital Transformation Management: Deep knowledge and proven performance in implementation of ERPs, cloud-based SaaS solutions, B2B2C mobile platforms, large and complex supply chain solutions and Banking/Payment gateway/third-party system/software integrations.
Change management: Helped clients smoothly transition from old legacy systems to cloud-based open-source technology solutions.
Sales & Account Management: Leading Sales & Growth Revenue of organizations and managing Client accounts with annual turnover of over INR 10,000 crores (Annual turnover of USD 1.25 billion)
Governance & Compliance Advisory: Good expertise in compliance frameworks, risk management methodologies, defining SOPs, reviewing policies, drafting agreements/contracts, vendor management and implementing best practices.
BU Leadership: Strong expertise in leading business units to drive profitability & cost efficiencies with singular focus on streamlining and managing operations with proactive planning, introducing new concepts and steering change.
People Leadership: An effective communicator with multi-linguistic skills, good relationship management skills, team building skills & adept at internal and external stakeholder management. Led cross-functional teams of varying sizes.