Ramya Boyalakunta
Drone Pilot & Admin
Hyderabad,TG
Summary
Office Administrator and Drone Pilot experienced in enhancing operational efficiency through effective recordkeeping and communication. Achieved reductions in administrative errors and contributed to development of drone policies, ensuring compliance and safety. Focused on optimizing office operations and supporting team collaboration in dynamic work environments.
Overview
1
1
year of professional experience
Work History
Office Administrator & Drone Pilot
DK Drones Pvt Ltd
09.2025 - Current
- Coordinated communications, registration, and recordkeeping to ensure smooth administrative operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Conducted initial interviews for administrative positions, identifying candidates that aligned with company values and culture.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Proofread office documents and maintained accurate records, which minimized administrative errors.
Agriculture Drone Pilot
Thanos
06.2025 - 08.2025
- Improved operational efficiency by implementing advanced flight path planning and pre-flight checks for drone operations.
- Developed company-wide drone policies and procedures, ensuring safe and responsible use of unmanned aircraft systems.
- Ensured compliance with FAA regulations by maintaining detailed records of all flights, including location, altitude, duration, and purpose.
- Monitored wildlife populations and habitat conditions using drones, enhancing efficiency of environmental conservation efforts compared to traditional methods.
- Conducted pre-flight checks and post-flight briefings to uphold safety standards.
- Contributed to the development of company-wide drone policies and procedures, promoting safe and responsible use of unmanned aircraft systems.
Customer Support Executive (Voice/Chat/Blended)
Startek Aegis
02.2025 - 04.2025
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
Bachelors of Technology in EEE - Electrical Engineering
Madanapalli Institute of Technology & Science
Chittoor, India 04.2001 -
High School Diploma -
Loyola Polytechnic
Pulivendula 04.2001 -
No Degree - General SSC
Zilla Parishad High School
Yerraguntla 04.2001 -
Skills
Administrative support
Time management
Basics of MS Excel
Inbound phone call handling
Decision-making
Self motivation
Adaptability
Multitasking Abilities
Teamwork and collaboration
Active listening
Excel shortcuts
Verbal and written communication
Drone operation
Microsoft Word
Organization and time management
Documentation and reporting
Work Planning and Prioritization
Customer engagement
Call center experience
Verbal communication
Payroll administration
Timeline
Office Administrator & Drone Pilot
DK Drones Pvt Ltd
09.2025 - Current
Agriculture Drone Pilot
Thanos
06.2025 - 08.2025
Customer Support Executive (Voice/Chat/Blended)
Startek Aegis
02.2025 - 04.2025
Bachelors of Technology in EEE - Electrical Engineering
Madanapalli Institute of Technology & Science
04.2001 -
High School Diploma -
Loyola Polytechnic
04.2001 -
No Degree - General SSC
Zilla Parishad High School
04.2001 -