Summary
Overview
Work History
Education
Skills
Areas Of Interest
Personal Information
Roles And Responsibilities
Languages
Hobbies and Interests
Timeline
Generic

Ramya Erappa

Bangalore

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly accomplish the given tasks.

Overview

19
19
years of professional experience

Work History

Executive Assistant - Global Banking & Markets [ Private][ Investment Banking]

Goldman Sachs ( India) Securities Pvt Ltd
05.2015 - Current

Senior Front Office Executive

Tenon Property Services Pvt.Ltd [At the client office - Goldman Sachs Services Pvt Ltd]
08.2013 - 05.2015

Senior Front Office Executive-Team Lead

Tenon Property Services Pvt.Ltd. [At the client Goldman Sachs Services Pvt Ltd]
08.2009 - 04.2012

Front Office Executive

IL &FS Property Management Services Pvt.Ltd.[At the client Goldman Sachs Services Pvt Ltd]
02.2008 - 07.2009

Admin Assistant

Elcoteq Electronics India Pvt Ltd.
06.2007 - 11.2007

Front Office Executive

Elcoteq Electronics India Pvt Ltd.
02.2005 - 05.2007

Education

Bachelor of Arts [ HEP] -

St. Joseph College

Skills

  • MS Word
  • MS Excel
  • PowerPoint
  • Windows Application
  • Administrative Support
  • Scheduling
  • Calendar Management
  • Travel Arrangements

Areas Of Interest

  • Ability to assume responsibility with great enthusiasm
  • Flexibility to new environment
  • Ability to work as a team member
  • Complete dedication at work & result oriented

Personal Information

  • Husband's Name: Prdhan Ponnappa T S
  • Date of Birth: 12/29/82
  • Marital Status: Married

Roles And Responsibilities

  • Front Office Executives (In Bydesign & Elcoteq):To greet guests politely in the front desk, Screening & Diverting calls with good telephonic Etiquette. To provide related administrative support on receiving mails and separate to each department. Booking conference rooms & arranging refreshments. Ordering for the flower Bouquets. 5S Team Leader, taking care of Reception & main gate & maintain the cleanliness. Handling the Stationery bills, courier bills & mobile bills.
  • Admin Assistant (In Elcoteq): Arranging Hotel room bookings for the guest. Handling Domestic & International flight bookings. Making Travel Application for the traveller. Arranging Forex for the traveler. Arranging the Visa for the traveler. Making the check sheet for the traveler. Arranging local transportation for the guest. Scanning the ID cards for the New Joiners. Activating the corporate connections of the mobile numbers. Handling all the vendor bills.
  • Senior Front Office Executive - Team Lead (In Goldman Sachs): Greeting guest politely in the front desk. Screening & Diverting calls with good telephonic Etiquette, Booking Conference rooms , VC , TP , Farsite & Townhall request. Preparing monthly reports: Monthly usage of conference , VC , TP ,Training rooms & cafeteria Hours usage of conference , VC & Training rooms Preparing consolidated report of numbers of visitors. To ensure necessary arrangements taken care for all the high level events. Taking care of incoming & outgoing documents. Preparing handover & assigning to the pantry boys to arrange accordingly, Co-ordinating with the Housekeeping to maintain the cleanliness at reception and in all the conference rooms, Co-ordinating for the Interviews with the HR.
  • Senior Front Office Executive(In Goldman Sachs), Greeting guest politely in the front desk, Screening & Diverting calls with good telephonic Etiquette, Sending 48hrs &24hrs confirmation on the managed room reservations, based on the update we receive will change the status to confirmed /cancelled accordingly., Reviewing the Dashboard in EMS and if there is any change to be made we co-ordinate with Conference services team. Preparing consolidated report on number of visitors on weekly and monthly basis.To ensure necessary arrangements taken care for all the high level events, Reviewing the next day event in EMS and sharing the document with hospitality team to make the necessary arrangements accordingly., Co-ordinating with the Housekeeping & Hospitality team to maintain the cleanliness at reception and in the conference rooms., Co-ordinating with HR during the Recruitment Drive. Co-ordinating and following on the application/system access for the new Joiner in the team. Other Operational Duties-Managing employees query about the corporate connections related to Airtel &Vodafone helpdesk & Citi bank / Standard Chartered Bank.
  • Executive Assistant (In Goldman Sachs): Supporting the IB Classic team of 150+ people., Maintaining detailed calendar and Prioritizing meeting requests. Book Travel arrangement for the Bankers during their STA and Recruitment travel. Update Manager’s Whereabouts on the SharePoint page. Logs Manager’s weekly time on in house system [ using Artemis]., Assisting visiting Senior visitors with the office floor access, cabin setup and transportation. Manage space – allocate seats to new joiners and update the occupancy in GS space. Co-ordinating with room booking requests during Interns/ Campus hires divisional based trainings, team meetings and townhalls. Assisting the team to clear the expenses in Concur. To check RMS and Cyborg portal on a regular basis to ensure Managers and teams are aligned properly. Email and connect with the new joiners on updating their Time entry. Share the guidelines on how to fill the details.To ensure NEP setup for the new hires is completed on time by following up with the account setup team. Send reminders to the team to complete their overdue timesheets and any compliance trainings.

Languages

  • English
  • Kannada
  • Hindi
  • Coorg

Hobbies and Interests

  • Listening to music
  • Gardening
  • Good in Athletics

Timeline

Executive Assistant - Global Banking & Markets [ Private][ Investment Banking]

Goldman Sachs ( India) Securities Pvt Ltd
05.2015 - Current

Senior Front Office Executive

Tenon Property Services Pvt.Ltd [At the client office - Goldman Sachs Services Pvt Ltd]
08.2013 - 05.2015

Senior Front Office Executive-Team Lead

Tenon Property Services Pvt.Ltd. [At the client Goldman Sachs Services Pvt Ltd]
08.2009 - 04.2012

Front Office Executive

IL &FS Property Management Services Pvt.Ltd.[At the client Goldman Sachs Services Pvt Ltd]
02.2008 - 07.2009

Admin Assistant

Elcoteq Electronics India Pvt Ltd.
06.2007 - 11.2007

Front Office Executive

Elcoteq Electronics India Pvt Ltd.
02.2005 - 05.2007

Bachelor of Arts [ HEP] -

St. Joseph College
Ramya Erappa