RAMYA KIRAN
Bangalore
Summary
Dynamic professional with a proven track record in executive support and process optimization, including budget management and report development. Excelled at Wells Fargo by enhancing team efficiency and multitasking capabilities. Skilled in both strategic planning and high-level communication, achieving significant improvements in operational workflows.
Overview
21
21
years of professional experience
Work History
Sr. Administrative Assistant
Wells Fargo
07.2022 - Current
- Calendar Management & Scheduling
- Expense Management
- Office Administration & Coordination
- Travel Arrangements & Event Planning
- Communication & Correspondence
- Report Preparation & Data Analysis
- Time Management & Multi-tasking
- Problem-Solving & Critical Thinking
- Staff Supervision & Training
- Working on JIRA processing with the Philippine Team
- Handling the concur
- Escalations
- Handling the OC members Calendar
- Handling the QC process for the team
Finance Executive
Jones Lang LaSalle
11.2016 - 12.2024
- Accounting for the timely coordination of the Jones Lang LaSalle invoice processing and monitoring the accounts receivable ensuring management of Jones Lang LaSalle cash flow
- Prepare monthly, quarterly, and annual financial reports
- Ensure accurate and timely reporting of financial statements (P&L, balance sheet, and cash flow)
- Assist in the preparation of budgets and financial forecasts
- Monitor actual performance against the budget, providing variance analysis
- Recommend adjustments to keep the company's finances on track
- Oversee and manage cash flow to ensure that the company has sufficient liquidity
- Ensure timely payment of vendor invoices and collection of receivables
- Resolve any payment discrepancies or disputes promptly
- Supervise junior finance staff, providing guidance and support
- Provide training on finance-related topics as needed for other teams
Front Office Executive
Deloitte Consulting India Pvt Ltd
09.2013 - 12.2024
- Handling calls, Service desk reports, Event Tracker, Lobby arrangements
- Handling the mail room, stationery & concierge Service Reports & attendance
- Allocating ORs for the PPDs and Reserving the Atrium for the AHM
- Refreshments arrangements for all the meetings, Trainings & Client Visit
Receptionist
Cambridge Group of Institutions
08.2011 - 12.2024
- Handling the enquiries and front office activities
- Fixing the appointment with the Publishers, Playground equipment dealers etc
- Taking care of the new building construction work & following up with Engineer
Counselor
NIIT
06.2008 - 12.2024
- Get in touch with the students by telephone to plead for enrollment and achieved monthly targets
- Explain about various courses offered and give in the relevant information and solved all the students queries along with maintaining MIS to head office
- Other responsibilities include get in touch with head office and do the formalities required for the students, escalating with higher authorities
Query Resolution Team (QRT)
10.2005 - 12.2024
- Handling the Non FTR cases and resolving within TAT
- Preparing and Analyzing the Agents MIS
- Verifying and analyzing the quality of the Agents
- Handling the training for new requirements
- Handling Nodal escalations mails [Escalations from CEO]
Dealer Help Desk
09.2004 - 12.2024
- Assisting the dealer (Postpaid issues) to smoothen the process in attending the queries of the customer
- Resolving customer queries related to billing & activation
- Communicating to the dealers about the new updates & value-added services
Retailer Help Desk
Bharthi Airtel Limited
05.2004 - 09.2004
- Inbound activities (Prepaid issues), with the following responsibilities
- Handling Dealers and Distributors Queries and complaints
- Resolving Non FTR cases by coordinating with the other concerned departments
Education
Arts -
Bangalore University
04.2004
Skills
- Executive support
- Meeting planning proficiency
- Budget management experience
- Travel coordination
- Report development
- High-level multitasking
- Process optimization
Accomplishments
- Scored 100% in PAM for four months (July’05, Feb'06, Apr'06, May'06)
- Awarded “STAR OF THE MONTH" for the month of July’05
- We received THE BEST TEAM AWARD for the performance delivered in the month of Feb'05
- 2018-19 Achieved Zero pending invoice and 100% vendor payment.
- Received service GEM award from JLL.
- Score 90% at JLL Business assurance Audit.
- 100% West Asia -Collection Target Achieved for the 12thConsecutive Year.
- Prepared VSM docs for the improvement of payment deadline
- Created a finance dashboard to simplify the data tracker.
- Despite coming from a different domain, managed to pick things up quickly.
- Handled everything effectively and won numerous awards/recognitions.
- With a short span of time was capable to train new employees with great zeal.
- Despite the fact that concur tool was new to the team acted as a key member in resolving the problems.
Timeline
Sr. Administrative Assistant
Wells Fargo
07.2022 - Current
Finance Executive
Jones Lang LaSalle
11.2016 - 12.2024
Front Office Executive
Deloitte Consulting India Pvt Ltd
09.2013 - 12.2024
Receptionist
Cambridge Group of Institutions
08.2011 - 12.2024
Counselor
NIIT
06.2008 - 12.2024
Query Resolution Team (QRT)
10.2005 - 12.2024
Dealer Help Desk
09.2004 - 12.2024
Retailer Help Desk
Bharthi Airtel Limited
05.2004 - 09.2004
Arts -
Bangalore University
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