Ramya M P
HR Specialist | Operations Lead |Project Manager
Summary
Dedicated and detail-oriented professional with over 21 years of experience in functional project management, human resources, operations, and welfare coordination. Proven expertise in managing end-to-end project lifecycles, implementing HR operations across India and the USA, and fostering employee welfare. Adept at client communication, resource planning, and compliance. Certified PMP with a proven track record of delivering results
Overview
22
22
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Project Manager | HR Specialist | Operations Lead
Nexzera Staffing Technology Solutions
01.2017 - Current
Directed functional project management activities, overseeing end-to-end lifecycle phases, including initiation, planning, execution, and closure.
• Developed comprehensive project plans with detailed schedules, budgets, and resource allocation, ensuring projects stayed on track and within scope.
• Facilitated regular meetings with clients to discuss project goals, progress updates, and deliverable expectations.
• Focused on identifying project risks, implementing mitigation strategies, and maintaining overall quality assurance.
• Coordinated cross-functional team efforts, streamlining collaboration and ensuring all stakeholders aligned with project goals.
• Tracked project performance using key performance indicators (KPIs) and implemented process improvements to enhance efficiency and reduce costs.
• Maintained meticulous project documentation, including reports, timelines, and communication logs, ensuring compliance and transparency.
HR Responsibilities
• Managed HR operations for both India and the USA, including recruitment, onboarding, payroll processing, and employee engagement initiatives.
• Oversaw USA payroll functions, ensuring accurate and timely processing while adhering to federal and state regulations.
• Audited insurance policies, verifying compliance and coordinating renewals to provide employees with adequate coverage.
• Handled the preparation and submission of annual compliance reports for the USA, ensuring regulatory adherence.
• Directed India-specific HR tasks, including recruitment drives, salary administration, and organizing employee celebrations and events.
• Supervised the onboarding process for new hires, ensuring smooth integration and training across both regions.
Operations Responsibilities
• Led administrative operations, including setting up new office infrastructure and managing vendor contracts to support business growth.
• Collaborated with leadership to identify and fulfill manpower requirements, maintaining resource availability for operational needs.
• Implemented operational policies to enhance efficiency, reduce costs, and optimize office functionality.
• Ensured timely procurement of supplies and maintained high-quality office standards to support team productivity.
Assistant HR Manager
Shahi Export Pvt. Ltd.
01.2016 - 01.2017
- Managed end-to-end HR activities for a large textile industry workforce
- Coordinated welfare programs and employee engagement initiatives to boost morale
- Provided employee counseling and grievance resolution to ensure workforce satisfaction
- Ensured compliance with labor laws and company policies through regular audits
- Oversaw performance appraisals and training sessions to enhance employee skills
Project Manager
NISI/Ikon Tech Services
08.2006 - 06.2016
- Managed multiple IT projects, leading cross-functional teams to deliver high-quality solutions
- Oversaw project planning, execution, and monitoring phases to meet client expectations
- Developed project roadmaps, established KPIs, and tracked progress for consistent delivery
- Collaborated with clients to gather requirements and address project-related issues
- Directed resource allocation and optimized workflows to enhance productivity
HR Executive
Barista Coffee
01.2006 - 07.2006
- Managed recruitment and onboarding for South Indian outlets
- Conducted regular outlet visits to motivate employees and address concerns
- Oversaw attendance management and maintained accurate employee records
- Assisted in organizing employee engagement activities to boost morale and productivity
Welfare Officer
GAP - SRI Venkateshwara Garments
06.2005 - 01.2006
- Organized welfare programs, improved workplace satisfaction, and ensured compliance with labor laws
- Conducted health and safety workshops and addressed employee concerns effectively
District Coordinator
JSS Consultants
06.2003 - 03.2005
- Audited and monitored central and state government environment projects, such as Indira Awas Yojana and road construction initiatives, ensuring compliance with policies and timelines
Education
MSW - Master of Social Work
Mysore University
BSc - Computer Applications
Bangalore University
Germany language
Skills
Payroll Management (India & USA): Compliance, multi-state payroll, PF, ESIC, TDS, 401(k)
Project Management: Agile, PMP, JIRA, MS Project, execution
HR Operations: Recruitment, staffing, onboarding, E-verification, background checks, policy implementation
Risk & Compliance: Risk mitigation, regulatory adherence, compliance enforcement
Budgeting & Resource Allocation: Cost optimization, resource planning
Process Optimization: Workflow efficiency, payroll accuracy, quality assurance
Tools Expertise: Grey HR, Ceipal, IPS, HRIS, MS tools
Stakeholder Communication: Collaboration, transparent communication, relationship management
Team Leadership: Development, mentoring, collaboration
Project Planning & Execution: Scheduling, execution, monitoring
Schedule Management: Timeline planning, task prioritization
Policy Implementation: Compliance policies, regulatory frameworks
Team Collaboration: Cross-functional teamwork, coordination, problem-solving
Personal Information
Visa: Opportunity card
Certification
PMP - Project Management Professional
Timeline
Project Manager | HR Specialist | Operations Lead
Nexzera Staffing Technology Solutions
01.2017 - Current
Assistant HR Manager
Shahi Export Pvt. Ltd.
01.2016 - 01.2017
Project Manager
NISI/Ikon Tech Services
08.2006 - 06.2016
HR Executive
Barista Coffee
01.2006 - 07.2006
Welfare Officer
GAP - SRI Venkateshwara Garments
06.2005 - 01.2006
District Coordinator
JSS Consultants
06.2003 - 03.2005
BSc - Computer Applications
Bangalore University
Germany language
MSW - Master of Social Work
Mysore University
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<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits & Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development & Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition & Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations & Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits & Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development & Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition & Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations & Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank